Platinum Valet - Approved Meet & Greet Operator Reviews 143

Harry and his team were outstanding. From start to finish we felt liked valued individuals, not just another booking. First time ever our mileage has been recorded when we dropped the car off. In addi... See more

Really conveniently located for the airport, this parking is ideal. They offer a great price and even give your car a decent wash before collection. After some initial confusion about the numbering of... See more

Fantastic service from start to finish. Helpful on the phone, super easy parking right near departures. Steve collected our car from us before the holiday and met us on our arrival back in the... See more

Really professional service , no hanging around to wait for your car on return journey home , super efficient . Car photographed/ videoed at start would highly recommend . Also the best price . Very c... See more

Had a perfect experience with Platinum Valet, using them whilst we were away for a week. Rang them en route to the airport and they met us at the car park location. We were delayed by two hours on... See more

On arrival we met the staff member at valet parking at Birmingham Airport which meant a very short walk to check a bags. They properly inspected the car before departure to ensure it was returned in t... See more

Used the valet parking for the first time. Not a great start, we tried phoning the number to let staff know we were on our way, left two voicemails. Arrived at the airport at 4am no one there to meet... See more

Fantastic experience- efficient, courteous and offered additional services like cleaning and charging. They checked the car thoroughly and noted charge before driving off. Also requested us to check... See more

Really pleased with the service we got with platinum valet, particularly on return. Harry, our return driver, kept us updated on the location of our car which avoided any wait outside. All very prompt... See more

The overall service from the team was exceptional, communication was great with ease. The end to end process was easy with quick with drop off and pick up additional my valet cleaned car was to a hi... See more

First time we have used valet parking at Birmingham and would use this company again. Easy instructions, clear on the phone and the team were incredibly friendly and helpful. Had the car ready for us,... See more

Close to the terminal, I phoned 45 min before we arrived platinum we’re waiting for us , car handover over was quick a process , phoned as the plane landed had to wait 4 minutes for the car as we had... See more

Excellent friendly and efficient service. Read the other reviews and agree with all the positive comments…a company putting customer service first deserves credit, and these guys do! Harry and Somil w... See more

We were met by Harry, who was very friendly, & helped us with our luggage. He was extremely professional, checked that there was no damage to the car, asked for the mileage & how full the petrol t... See more

Great service. Everything ran smoothly. Would 100% recommend and will definitely be using again. Thank you platinum valet for a stress free service. Also like to thank Harry for ensuring my meet and g... See more

⭐️⭐️⭐️⭐️⭐️ I couldn’t be happier with the valet parking service! Drop-off was quick and effortless, and my car was ready for me within minutes when I returned. The staff were incredibly friendly, p... See more

Superb service, called 30mins before arriving at BHX and they were waiting for us, car was checked over and signed for. When we arrived home the car had been washed and was waiting again as we came o... See more

Great experience! Drop off very smooth and quick, then car waiting for us on arrival back. Saw lots of other people waiting around from other companies, but Harry was there to greet us and hand back... See more

Service was prompt, professional and helpful. We were back early than our estimated pick up tim, but that was not a problem, and the car arrived just as we got to the meeting point. This was excellent... See more

Dreadful - drop off there was no one in the car park to handover car too, and on way back had to stand in the car park for 20 mins (having rang them an hour before that as requested when we landed).... See more

Our flight was diverted to a different airport so we were 6 hours delayed picking up our car. Harry was great on the phone, very helpful and friendly. We were assured there'd be no extra charges. Dro... See more

Used the airport valet parking and overall it was a smooth and easy service. My car wasn’t washed as expected, which is why I’ve dropped a star, but Somil was really friendly and made the whole proces... See more

I used Platinum Valet for one week in August 2025 and was very disappointed with the service. First, the car park was extremely difficult to find, even with the instructions provided. The... See more

I’m very satisfied with the service. They sent me the exact location and were always in touch. When I arrived, they collected my car immediately — everything was quick, clear, and well-organized. The... See more

Just used platinum valet at Birmingham airport.excellent service,easy drop off and car was there on our return.friendly staff,will definitely use again.

⭐️⭐️⭐️⭐️⭐️ 5 Stars – Excellent Service from Start to Finish I recently used Platinum Valet Parking at Birmingham Airport while away on holiday for a week, and I couldn't be more impressed. From... See more

Outstanding service. Great communication at the airport on arrival and car was waiting for us when we arrived back and was all cleaned for us. Harry the guy we met was so helpful and it was a pleasure... See more

Excellent service from Platinum Valet! Left my car for a week and picked it up clean and ready to go. Quick drop-off, smooth return, and friendly staff. Super convenient, reliable, and great value f... See more

I was a little apprehensive about booking with a new company but I have to say they were very impressive. The level of customer service is so good, nothing is too much trouble they are extremely eff... See more

Excellent valet service! The owner was friendly, professional, and went above and beyond by washing the car and even provided us water for the journey home. Pricing was very fair, and the overall expe... See more

Car was only washed on the outside. I thought a valet was both inside and outside. Also, 13 miles used. Why?

I used Platinum Valley M&G for the first time this weekend and have to say, they were a breath of fresh air. We're 60 miles from BHX and were early, no issues from Platinum, they were ready and wait... See more

Perfect service on drop of and pick up, no complaints they even called me for car collection before I got chance to call them as they were tracking my flight, friendly service and no issues at all. Hi... See more

I decided to contact Platinum Valet directly as I had a couple of queries. The manager ( Harry) could not have been more polite or helpful despite me ringing at a weekend and evening. He also helped m... See more

Excellent customer service, going above expectations. Thanks te often the small things that aren’t that small, that make a huge difference to the start and end of your travelling. Thanks and will defi... See more

I have to say, Platinum Valet exceeded my expectations in what was a seamless and and highly professional service! Harry not only took great pride in his work, but also instilled me with the confidenc... See more

I really have to say the professonalism of platinum valent was absoutly excellent, keeping you informed every step of the way. I will definately be using again and l will let friends and family know.... See more

Thoroughly impressed by this meet & greet valet service. The staff were professional, friendly, punctual and dressed smartly. It truly felt like a premium service which I would highly recommended to a... See more

Great customer service from Steve and Harry! Sorted my mess up on my booking, as I had made it for the week later!! Super Helpful and were great on the day, solving the problem with no stress!! Co... See more

Great experience, I travel a lot for work and first time using these. They were well priced and were there to meet me on time both departing and arriving. Car was spotless on arrival and polite on the... See more

First class service, was met by Harry who was courteous helpful and very professional. I knew my vehicle was in the best of hands. On return the vehicle had been fully valeted and looked sparkling... See more

Amazing service. Easy to drop off and car waiting as for us as soon as we arrived back in the car park. Great communication via what's app too. Would not hesitate to recommend.

Fantastic, friendly, efficient service. Minutes walk away from the terminal We returned to a lovely clean car Thank you so much 100% recommended meet & greet

Easy booking, good price, call / text received prior to drop off and pick up. Met with smiles and polite manner. What more do you want? Perfect experience.

Waited about 45 minutes for my car to be brought to me. The whole point of valet parking was to have your car ready for you quickly.

Very reasonably priced, waiting for me when I dropped the car off and car was ready for us when we came out of the airport. Only slight niggle the dash cam was disconnected from the power cable

The staff member was very polite and helpful. Leaving and collecting the car was straight forward given his excellent communication skills.

Excellent service from the team. We called around 30 minutes before arrival, had to wait around 5 minutes which wasn't an issue. We scanned my car together, both noted down mileage etc. and that was i... See more

Really good service and very friendly and helpful 👍. Will be using them again , when arrived back called them they told us don't worry the car is ready for you back at the vallet parking and this... See more

Cannot fault the service we received. Called when we were 30 minutes from the airport as advised and the Valet was waiting for us, hand over of the car was easy. On return we rang as soon as we landed... See more

Where do i start? I had the pleasure of Harry’s top notch customer service. Great comms, car came back squeaky clean and he even left drinks in the car for my kids. I fly from b’ham quite often and i... See more

Harry was an excellent guy. We called in late en route to the airport but he was still on time for us. Nothing was too much. A pleasant and professional experience.