Platinum airport transfer Heathrow Reviews 11

TrustScore 4.5 out of 5

4.4

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Company details

  1. Airport Shuttle Service

Written by the company

Platinum airport transfers will compliment your business or holiday travel perfectly. Ensuring you arrive and depart in luxurious comfort, safe in the knowledge your Platinum Airport Transfer will cover your every need


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
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1-star

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Rated 5 out of 5 stars

The driver on time

The driver on time. The car was clean and he was polite and helpful. Overall we are very pleased.

January 4, 2026
Unprompted review
Platinum airport transfer Heathrow logo

Reply from Platinum airport transfer Heathrow

Thank you for your kind feedback. We’re pleased to hear the driver was on time and that you found the car clean and the service helpful. We look forward to serving you again.

Rated 5 out of 5 stars

Satisfied customer

Picked up on time in Heathrow going to Southampton. There were 11 of us so we had a car and an 8 seater. Unfortunately, there were no car seats for the babies at Heathrow. The driver apologised for the error and car seats were available for our return journey. Drivers were polite, punctual and helped with all the luggage. I will use this company again.

July 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Notifications kept us updated with driver arrival. The driver was very professional and polite. Helped with our bags too. I would recommend to a friend to us this service.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

This is the 3rd time I'll be using…

This is the 3rd time I'll be using airport taxi transfers site to book my airport transportation. They have always been quick to respond to any changes, helpful, polite, efficient, on time, comfortable cars, and best prices. Highly recommend

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

I recently used Platinum Airport…

I recently used Platinum Airport Transfer for my trip to the airport and I couldn't be happier with their service. From start to finish, their team was professional and friendly, making sure that all my needs were met and that my travel experience was stress-free. The driver arrived on time and was courteous throughout the entire trip, making it a comfortable ride. The vehicle was clean and spacious too, allowing for a relaxing journey. Overall, I highly recommend Platinum Airport Transfer for anyone in need of reliable and comfortable airport transportation. Five stars for sure!

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

I'm delighted to share my positive…

I'm delighted to share my positive experience with Platinum Airport Transfer. Their service was exceptional, and I was impressed by the clean and comfortable car provided. Despite my flight and baggage delays, the driver waited patiently without any issues. Their commitment to customer satisfaction is commendable. Without a doubt, whenever I am in London, I will choose Platinum Airport Transfer for their reliable and outstanding service. I highly recommend them to anyone in need of transportation in London.

July 13, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS!!

I had a terrible experience after using this service for my clients at Heathrow, I booked via AirportTaxiTransfers and the car service used for my clients reservation was Platinum Airport Transfers. The dispatcher named Soraz or something similar called my client as soon as they landed demanding waiting time money from him. The flight was delayed by 1hr, the service did not track the flight despite having the flight information. The dispatcher hung up after being asked as to what airport service doesn’t track flights, was rude and unprofessional to my client, later on my client was sent an automated text regarding the the drivers info so when my my client came out into arrivals within 30mins of landing the driver was a no show, when the driver was called he said “you didn’t show up when you said so I’m gone” when asked why he didn’t track the flight he said speak to the office and hung up. My client ended up taking a black cab home. You will just be left embarrassed using a terrible service like this.

May 15, 2022
Unprompted review

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