Great sale from John and Morgan at Platinum car sales Ltd, both are very polite and welcoming and such a fast process. Couldn’t be happier with the m135i thanks ! HIGHLY recommend checking them out... See more
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Review summary
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Recently me and my husband bought our car from platinum car sales, from the very beginning we have been treated with nothing but respect. We went to view the car (close to closing time), John stayed o... See more
Company replied
My partner brought a van over 12months ago which he fell in love with straight away. I needed a bigger car with having 5 children and see the same van but 7 seats which was ideal for what I needed we... See more
Company replied
Recently bought my partner a car from John at Platinum Car Sales, and from the very start John treated both of us with genuine respect. He was friendly, honest, and made the whole process stress-fre... See more
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4.6
Excellent
144 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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A brilliant car and van sales place
I brought a transit van from here it's a really nice van John the owner had put a lot of effort and time into making it look nice very good service and advice with no stress really happy with the van
July 26, 2025
Unprompted review
Reply from Platinumcarsalesltd
Hi Rob, thank you for taking the time to leave us such a nice review, it was a pleasure from start to finish and were glad your happy with your new car and our service.
Hope to see you again when your ready for your next car.
Thanks again from all of us here at platinum.
Buying our new car from here was…
Buying our new car from here was brilliant, no stress, very helpful and pleasant to deal with un like companies we had to deal with in the past, loving our new car from here, would highly recommend anyone wanting a great experience from here.
July 24, 2025
Unprompted review
Reply from Platinumcarsalesltd
Hi Gareth, thank you for taking the time to leave us such a nice review, it was a pleasure from start to finish and were glad your happy with your new car and our service.
Hope to see you again when your ready for your next car.
Thanks again from all of us here at platinum.
John was amazing from start to finish…
John was amazing from start to finish …very friendly and kept us up to date with the whole sale.
Very friendly team highly recommend
July 24, 2025
Unprompted review
Reply from Platinumcarsalesltd
Hi Laura, thank you for taking the time to leave us such a nice review, it was a pleasure from start to finish and were glad your happy with your new car and our service.
Hope to see you again when your ready for your next car.
Thanks again from all of us here at platinum.
Had a car from them just took it for…
Had a car from them just took it for MOT didn’t pass inspection
Got a oil leak from back of engine the cat has fault on it all in all there is about 5 fault coming up on the car he said timing chain was done take that with a pinch of salt I’ve only done 3000 miles and had to buy two new tyres bumper not sitting right on car because has not been put on properly
July 17, 2025
Unprompted review
Reply from Platinumcarsalesltd
Jason! thank you for taking the time to leave us a review, you fail to mention that you have owned the car for almost 10 months, you bought a 2013 plate astra vxr which is now 12 year old and you have carried out thousands of miles in the car. Timing chain was replaced by ourselves, your more than welcome to ring GSF merthyr and give the reg and they will confirm that a new timing chain was fitted to the vehicle. I dont understand how you can own a car for coming upto a year and then complain as you need to spend on it! ITS A SECOND HAND CAR, believe it or not i have to put tyres on my own car... Absolutely crazy... i thought tyres last forever.. as for the bumper, im pretty sure you would have noticed if it wasnt fitted correctly, its fitted on with a few clips either side, are you sure you havent scraped a speed bump or clipped a kerb as its so easy to cry wolf these days.
enough said jason, you cant please everyone.. but the amount of 5 star reviews we recieve tell a totally different story...
I wish you all the best....
Second car purchase
This is my second car bought from the garage.
John is very knowledgeable and went above and beyond to ensure I was satisfied with my purchase. The whole car buying experience was smooth and stress free. The customer service was excellent and I would highly recommend Platinum Car Sales.
July 10, 2025
Unprompted review
Reply from Platinumcarsalesltd
Hi Mandy, thank you for taking the time to leave us such a nice review, it was a pleasure from start to finish and were glad your happy with your new car and our service.
Hope to see you again when your ready for your next car.
Thanks again from all of us here at platinum.
Honestly can't thank all the team…
Honestly can't thank all the team enough! I was so apprehensive about changing my car as I'd had it for so long but the team made the transition so stress free and was supportive all the way through the process. They also answered every question that I asked and even after I purchased my new car the team went above and beyond! Highly recommend this garage,
June 25, 2025
Unprompted review
Reply from Platinumcarsalesltd
Hi Catherine, thank you for taking the time to leave us such a nice review, it was a pleasure from start to finish and were glad your happy with your new car and our service.
Hope to see you again when your ready for your next car.
Thanks again from all of us here at platinum.
Buy your next car here
A great experience buying from this garage. John was amazing to deal with, very friendly and knowledgeable and made the whole experience simple and smooth. I’m over the moon with the quality of the car that I’ve purchased and extremely impressed with the stock they have available. Will 100% buy from these guys again. Thank you guys
July 7, 2025
Unprompted review
Reply from Platinumcarsalesltd
Hi Kieran, thank you for taking the time to leave us such a nice review, it was a pleasure from start to finish and were glad your happy with your new car and our service.
Hope to see you again when your ready for your next car.
Thanks again from all of us here at platinum.
My C5 experience
From the minute we arrived we were made very welcome by John and his team. They went above and beyond to see to our needs. Would highly recommend Platinum Car Sales to everybody.
July 5, 2025
Unprompted review
Reply from Platinumcarsalesltd
Hi Lyn, thank you for taking the time to leave us such a nice review, it was a pleasure from start to finish and were glad your happy with your new car and our service.
Hope to see you again when your ready for your next car.
Thanks again from all of us here at platinum.
John was a fantastic guy who was a…
John was a fantastic guy who was a great salesman. He got everything sorted quickly and was really helpful.
Friendly and informative and let me have a good look around the car before buying.
Highly recommend.
July 5, 2025
Unprompted review
Reply from Platinumcarsalesltd
Hi Lee, thank you for taking the time to leave us such a nice review, it was a pleasure from start to finish and were glad your happy with your new car and our service.
Hope to see you again when your ready for your next car.
Thanks again from all of us here at platinum.
Amazing experience John is a nice…
Amazing experience John is a nice genuine guy that goes above and beyond for his customers would definitely recommend buying from here
June 13, 2025
Unprompted review
Reply from Platinumcarsalesltd
Hi Lyn, thank you for taking the time to leave us such a nice review, it was a pleasure from start to finish and were glad your happy with your new car and our service.
Hope to see you again when your ready for your next car.
Thanks again from all of us here at platinum.
This the second car we have bought from…
This the second car we have bought from this garage and the service each time was outstanding both times we were given more money part ex than any other garage had offered and the cars we bought were immaculate. If you’re after any kind of vehicle please give them a visit you will not be disappointed ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
June 20, 2025
Unprompted review
Reply from Platinumcarsalesltd
Hi Guys, thank you for taking the time to leave us such a nice review, it was a pleasure from start to finish and were glad your happy with your new car and our service.
Hope to see you again when your ready for your next car.
Thanks again from all of us here at platinum.
Purchased car from Platinum Car Sales…
Purchased car from Platinum Car Sales in Merthyr Tydfil, dealt with John all the way through. Great service from the start kept me updated all through the process. Had a few issues along the way and John rectified them with no issues at all. Fantastic team at Platinum Car Sales. Most down to earth people with great car buying experience. Thank You. I have appreciate all your help.
June 16, 2025
Unprompted review
Reply from Platinumcarsalesltd
Hi Sarah, thank you for taking the time to leave us such a nice review, it was a pleasure from start to finish and were glad your happy with your new car and our service.
Hope to see you again when your ready for your next car.
Thanks again from all of us here at platinum.
Top car dealer
Top car dealer. Bought my Skoda car and after for 3weeks I had an issue with the coolant which was dealt straight away. Thank you so much William top man
June 12, 2025
Unprompted review
Reply from Platinumcarsalesltd
Hi Fadela, thank you for taking the time to leave us such a nice review, it was a pleasure from start to finish and were glad your happy with your new car and our service.
Hope to see you again when your ready for your next car.
Thanks again from all of us here at platinum.
Great to deal with
Great to deal with, had the car ready for me to view! Had a slight issue with the car at first but pointed it out and was sorted straight away with no hesitation! Went over and beyond to get it sorted. Very friendly and helpful people can’t fault them 👌🏽
June 11, 2025
Unprompted review
Reply from Platinumcarsalesltd
Hi Andre, thank you for taking the time to leave us such a nice review, it was a pleasure from start to finish and were glad your happy with your new car and our service.
Hope to see you again when your ready for your next car.
Thanks again from all of us here at platinum.
Bought a used car from John on 26/5/25.
Bought a used car from John on 26/5/25.
First class service given from first phone call to point of sale. John was even happy to rectify a problem I had with the car on viewing. Friendly and helpful throughout. Would highly recommend.
May 26, 2025
Unprompted review
Reply from Platinumcarsalesltd
Hi Nathan, thank you for taking the time to leave us such a nice review, it was a pleasure from start to finish and were glad your happy with your new car and our service.
Hope to see you again when your ready for your next car.
Thanks again from all of us here at platinum.
Top Boys
Real friendly bunch of boys ,Made buying a car very easy and stress free. Down to earth boys and also professional
May 20, 2025
Unprompted review
Reply from Platinumcarsalesltd
Hi Dion, thank you for taking the time to leave us such a nice review, it was a pleasure from start to finish and were glad your happy with your new car and our service.
Hope to see you again when your ready for your next car.
Thanks again from all of us here at platinum.
I am 59 years old i have bought many…
I am 59 years old i have bought many cars from many garages never had someone go so out of there way to help car is stunning they even stayed open to wait for me to get there and still found the time to set up the tax with me and explain anything I needed to know would seriously recommend them don't go elsewhere
May 19, 2025
Unprompted review
Reply from Platinumcarsalesltd
Hi Andrew, thank you for taking the time to leave us such a nice review, it was a pleasure from start to finish and were glad your happy with your new car and our service.
Hope to see you again when your ready for your next car.
Thanks again from all of us here at platinum.
Absolutely amazing team
Absolutely amazing team , told me everything that was happening with car , real friendly and professional will buy a car from them again 10/10 out for me
May 1, 2025
Unprompted review
Reply from Platinumcarsalesltd
Hi Jamie, thank you for taking the time to leave us such a nice review, it was a pleasure from start to finish and were glad your happy with your new car and our service.
Hope to see you again when your ready for your next car.
Thanks again from all of us here at platinum.
Top service will recommend 👌
April 29, 2025
Unprompted review
Reply from Platinumcarsalesltd
Hi Dan, thank you for taking the time to leave us such a nice review, it was a pleasure from start to finish and were glad your happy with your new car and our service.
Hope to see you again when your ready for your next car.
Thanks again from all of us here at platinum.
John was extremely helpful and provided…
John was extremely helpful and provided a great efficient service. Would highly recommend John and his company. Thank you.
April 27, 2025
Unprompted review
Reply from Platinumcarsalesltd
Hi Guys, thank you for taking the time to leave us such a nice review, it was a pleasure from start to finish and were glad your happy with your new car and our service.
Hope to see you again when your ready for your next car.
Thanks again from all of us here at platinum.
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