platinumreels.com Reviews 26

I’ve played at many online casinos over the years, but Platinum Reels has honestly been one of the best experiences so far. The casino is fantastic, and what really stands out to me is how efficient and helpful the customer support team is. They are always on the ball when it comes to processing my withdrawals, and payouts have been surprisingly quick.

I also really enjoy the new game features, it keeps things exciting and entertaining every time I log in. Even though I haven’t been playing here for very long, Platinum Reels has definitely kept me a very happy chappy! A lot of casino out there are scams , but this one for sure is good for the money!

This is a money pit scam. It listed my name as a winner combined with 2 other people - total lie. I have lost THOUSANDS without a withdrawal. I played a game ay $7.50 and got a feature finally and “won” - seventy five cents .75 - I have never seen anything so bad.

They are scammers. I deposited and won and when I attempted to withdraw I was told you can't if your deposit was less than 25$. The min deposit amount is not 25$ and does not tell you that when you deposit. And they don't just return the withdrawal amount they void it and throw it away so you don't get it back after requesting the payout like most casinos should and do.

I have written a review already but I’m doing another . This casino is giving me the complete run around telling me something different every time. They are absolutely not paying me out. They are unethical and crooks. It’s a complete scam do not put your money in there casino!

What can I say in a review where I have deemed it a 1 star website? Well, I just got done with the free 200 spins on Liberty Wins, I managed to pull about a $0.10 per spin average off what equated to a penny per line spin totaling a $0.09 spin. In 200 spins, plus my $20 from the 200 spins, I did not hit the scatter, nor had I hit the bonus. What I did manage to hit was a $1,000 play through to have the opportunity to withdraw my $20. I dont even know why I wrote this, to get this garbage site out of mind quicker would have been much better. But, take a chance on a garbage, trash site... there is nothing Platinum abiut it, just the num is all you'll get.

Has been 1 week and haven't been able to receive only a 100$ payout

It was a good experience. Good bonuses and I got paid out quick. They don't give too many freebies but support is good. Trustworthy as I received my wins.

This casino is the biggest joke out there you will never get a withdrawl i have never had a casino ask me for my social security number stay away don't put your hard earned dollars into that fake scamming casino

Worst most tightest online casino I have ever played. Don’t waste your time or money and good luck if you ever have to make a withdrawl. Best one to play that is similar to this is Grande Vegas casino.. Platinum Reels sucks and does nothing but suck your money.

Went on this site went a little bit of money and verified my account I thought before I won the money on a bonus but in order to qualify for the bonus and to be able to verify your account you have to make a buy first I made two buys and that's been a week ago and I still haven't gotten my money from trust pilot fixing to contact the better Business bureau

This casino is a sham. No Deposit free spin is FAKE. After playing ALL NIGHT Winning big then loosing it all but a $1 THEN HITTING BIG AGAIN. FOR HOURS AND HOURS We got back up to then loose it all and back up again atleast 3 to 4 different times. Atleast 6 hrs straight hame play and then we decided to cash out at about $1500. We filled out all the papers got photo id, mail with address ect. You guys told us it was processing. WE ALREADY ALOCATED THAT MONEY OUT. THIS MORNING YOU MESSAGED US THAT YOU CLOSED HIS ACCOUNT AND THATS THAT!
WELL Thats not Right, We played for hours All night UNTIL MORNING. WE WE EXARNED that money and won fail and square how could you just steal it from us and that's it? We need that money? We have nothing,, money. We didn't scam you, cheat you, I'm gonna file a complaint with every company and bussiness and government dept I can and tell everyone I know and put it on every a ebsite there is how you robbed us for a pathetic $1500 on Christmas. Stealing from the homeless couple that just lost everything they own in a foreclosure scam last month. That couple who hasn't eaten in 3 days. Let's trick them and lie about paying up after they win a jackpot from Rudolph the rain deer!!!! I'm finding a lawyer!!! Fake game, thrives, wasting people's time,!

If I could give them a -20 I would.They take your money but never give anything back.The withdrawal process is a big delay tactic and they find ways to Not pay out.Do Not Play Here.There a Rip off.Ive disputed transactions I never made and there going down.When I advised them they closed my account.... Imagine that.There Not licensed and there scammers.I checked my account today....they took money from my account Not authorized and closed my account....Good riddance.....I've turned them in for taking unauthorized transactions from my account since Nov.14.24....I hope they get caught and get shut down for all the unforgivable scamming that they've done!!!!

Do not support criminals like these people. This is what they emailed me after I applied for a withdrawal of funds that I won from free spins they gave me. This is the third online casino that has done this. Brango did this same thing as well.

Joy
Chloe here from the Platinum Reels Casino.
We trust you are safe and well.
I am reaching out to you on behalf of the finance team, regarding your recent withdrawal.
Please note that your withdrawal has been cancelled and your casino account has been locked by our system  due to a link with negative activity. At support level, we do not have access to the exact details or type of activity identified, however these may vary between chargebacks and found arrest records.
We do wish you the very best of luck in your future endeavours.
Should you require further assistance, please don’t hesitate to contact us as we are available 24/7 for your convenience.
 
Kindest regards,
Chloe
Platinum Reels Online Casino

They have horrible bonuses and they take up to 10 days to pay out . There games skim money if you spin to fast

Total scammers they kept my 330.00 winnings. Anne at customer service is the worst.

Scam let you win get your deposit for verification withdrawal then you get nothing

great bonus deals

I won over $200 when I played on free spins. I played through the required play through amount. When I tired to cash out they told me I had multiple accounts so they permanently locked my account. The supposed two first accounts just have my name dob and phone number. They don’t even verify your number when you sign up and the first two accounts do not have a picture ID or selfie so literally anyone could have made those accounts using my information that could easily be found on Facebook! When signing up I was not even notified my information was already in use and I even talked to CS immediately after making the account and no mention of there being duplicates.Its not even the same IP address that made the accounts! There is no proof that they are my accounts and when I tried to talk to CS they basically told me to F off and just closed the conversation! They are a scam! I’m looking into legal action. Do not waste your time!!

I played hundreds of euros and I didn't get a jackpot, it keeps showing me that the jackpot is being loaded and nothing is a scam, don't put your money in such a casino

There just out for your money you win with the free money they give you to try out the casino. But when using your own money it takes it quick beware not WORTH IT.