PlayerTek Reviews 420

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Really helpful company who generously replaced a player tek vest with a larger size. First class service, very quick to respond and sort out the issue. Highly Recommended.

Rated 5 out of 5 stars

I had recently lost a charger for my PlayerTek vest and was having a hard time finding a replacement online. I was really concerned because it was an older model, but the device was working perfectly... See more

Rated 5 out of 5 stars

My son is a 10 year old club soccer player and this is his first training tracking device. He’s logged 4 training sessions so far and it’s been great for him to see his progress from session to sessi... See more

Rated 5 out of 5 stars

Had difficulty syncing my son’s pod due to him changing phones & contacted customer services at PLAYERTEK who were extremely helpful & prompt at sorting this for us. Would highly recommend getting in... See more

Company details

  1. Soccer Store

Information provided by various external sources

PLAYERTEK is a revolutionary soccer wearable, bringing wearable tech to team sport. Unlike any other tracker that measures solo sports like cycling or running, PLAYERTEK's design is FIFA approved so you can wear it during your match and training. The device is used in some of Europes biggest clubs so you can track your game like the the Pro's. Track your performance within our app - Did you drop off in the second half? How did you compare when you won vs a loss? How did you stack up against your friends? Understand your game, improve and compete.


Contact info

4.9

Excellent

TrustScore 5 out of 5

420 reviews

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Rated 5 out of 5 stars

Device review and customer service

Son has been using playertek for 2 years and loves the feedback he can get from it!
Had to use customer support for first time recently and problems were sorted well and the service provided was quick (although there is currently only email support!)
Playertek part of a bigger family and playertek and their new playr both appear to be popular

September 27, 2019
Unprompted review
Rated 5 out of 5 stars

Simple to use

Simple to use, gives some great data, tracks everything. I love the heat maps. One thing I wish is more sizes for the vest, even the smallest is too large for my son. I'm trying to figure out a way to make it smaller.

October 1, 2018
Unprompted review
Rated 5 out of 5 stars

Great service

Great easy to use website. Quick service, ordered Friday turned up Monday and the postage was free. Item came well wrapped and with their own packaging. Overall great service.

September 12, 2018
Unprompted review
Rated 5 out of 5 stars

A Beast inbound

Satisfied with the tech! Can’t wait to improve my skills! And reach to the top! Something I’ve dreamed of since I was a little boy now with the help of playerTek I could potentially achieve it.😊

September 12, 2018
Unprompted review
Rated 5 out of 5 stars

Very good product however

Very good product however, it would be good if the product was able to switch from 'Training' to 'Game' mode via the app. For example, if say I'm warming up before the game I can wear the vest and simply go to the app and press a button to let it know the game will start now rather than have to go through the process of putting it on.
Also, it would be great if it could take down shots and passes.

Other than that fantastic product

September 10, 2018
Unprompted review
Rated 4 out of 5 stars

App improvements

I think the app should have a weekly statistical breakdown not just the overall best and individual sessions. It could Have a breakdown weekly and monthly.

September 5, 2018
Unprompted review
Rated 4 out of 5 stars

The purchasing experience was smooth…

The purchasing experience was smooth and the product is good. However days after purchasing and convincing other team mates to purchase I was informed my product was now the old version and a newer improved version had been released. Not impressed that i was sold a older product.

September 5, 2018
Unprompted review
PlayerTek logo

Reply from PlayerTek

Hi Korey,

Thanks for your feedback.

I'm sorry you weren't aware of our new product PLAYR.

If you would rather try PLAYR, please get in touch with us at support@playrsmartcoach.com and we will see what we can do :)

Kind regards,

PT Customer Support

Rated 4 out of 5 stars

A very good product..i am a bit…

A very good product..i am a bit disappointed about not being able to know when you have to charge it, as a result of missing sessions information. Otherwise a would rate with a 5 star

September 5, 2018
Unprompted review
PlayerTek logo

Reply from PlayerTek

Hi Nicolas,

Thanks for taking the time to get in touch.

If you charge your pod up to full power, you'll get at least 5 hours of life from the pod.

Hope this helps,

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