PlayerTek Reviews 420

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really helpful company who generously replaced a player tek vest with a larger size. First class service, very quick to respond and sort out the issue. Highly Recommended.

Rated 5 out of 5 stars

I had recently lost a charger for my PlayerTek vest and was having a hard time finding a replacement online. I was really concerned because it was an older model, but the device was working perfectly... See more

Rated 5 out of 5 stars

My son is a 10 year old club soccer player and this is his first training tracking device. He’s logged 4 training sessions so far and it’s been great for him to see his progress from session to sessi... See more

Rated 5 out of 5 stars

Had difficulty syncing my son’s pod due to him changing phones & contacted customer services at PLAYERTEK who were extremely helpful & prompt at sorting this for us. Would highly recommend getting in... See more

Company details

  1. Soccer Store

Information provided by various external sources

PLAYERTEK is a revolutionary soccer wearable, bringing wearable tech to team sport. Unlike any other tracker that measures solo sports like cycling or running, PLAYERTEK's design is FIFA approved so you can wear it during your match and training. The device is used in some of Europes biggest clubs so you can track your game like the the Pro's. Track your performance within our app - Did you drop off in the second half? How did you compare when you won vs a loss? How did you stack up against your friends? Understand your game, improve and compete.


Contact info

4.9

Excellent

TrustScore 5 out of 5

420 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The product is great

The product is great - only issue was that the link to the delivery tracking code didn’t work so I had no idea when my package was arriving.

February 12, 2018
Unprompted review
Rated 5 out of 5 stars

My second PlayerTek vest kit …

This is the second PlayerTek vest kit that I have bought and the newer version is a slightly slimmer, sleeker version with a superior charging set-up (although the charging cable could be a bit longer I would suggest).
Nothing at all wrong with the earlier version, I might add (this went to my granddaughter and my grandson gets the newer one - after a squabble). Absolutely brilliant piece of kit and perfect for for what we want. Recommended to one and all. Company is excellent to deal with also.

February 11, 2018
Unprompted review
Rated 5 out of 5 stars

Charger issue, handled quickly and professionally

The customer service team have been incredibly helpful to me over the last week. They’ve handled my issue quickly and I felt very looked after. Thanks to Matt and the PLAYERTEK Customer Service team for handling my query so fast. Very satisfied with the service....not to mention very happy with the pod itself! Cheers from Australia.

February 3, 2018
Unprompted review
Rated 4 out of 5 stars

Very very good product and very …

Very very good product and very responsive and prompt Customer Desk. It would be helpful to have (i) some more statistics as the Team version has, (ii) possibility to set up more than 2 halves (some times matches are done based on three/four short parts especially with kids) and (iii) possibility to crop data to make statistics more significant (es. substitutions, etc...). I definitely would recommend the product.

February 1, 2018
Unprompted review
Rated 5 out of 5 stars

It’s great

It’s great. The heat map it really cool and the speed recorder

January 31, 2018
Unprompted review
Rated 5 out of 5 stars

Happy Customer

An excellent product which comes beautifully presented. Very friendly and helpful customer service

N.B. Just Remember to remove the pod when placing then vest in the wash 🙈

January 30, 2018
Unprompted review
Rated 5 out of 5 stars

PlayerTek has exceptional customer …

PlayerTek has exceptional customer service! Thank you for not only an excellent product that helps my son strive to be a better soccer player but also for being an wonderful company with strong customer service!

January 29, 2018
Unprompted review
Rated 5 out of 5 stars

Playertek

Very interesting to know the distance I cover and where on the pitch I am the most.

January 27, 2018
Unprompted review
Rated 4 out of 5 stars

Solid bit of kit

Solid bit of kit, well made, would like the option of reviewing data on PC rather than just on the mobile.

January 26, 2018
Unprompted review
Rated 5 out of 5 stars

Great Product

This product is a great tool for players and easy to use. Set up was quick and easy.

January 26, 2018
Unprompted review
Rated 4 out of 5 stars

Great piece of sports service design

Great piece of sports service design, although the on-boarding was a bit clunky. Once you've worked out how the tracker operates in 'mobility session first, record & analyse second' then it does open up into a really useful tool and makes you feel more motivated to put a bit more effort into training as well as games.

January 26, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look