There is a woman Paula who took her tym to email me assuring me to about how sorry she is concerning the incident. My account will be refunded according to her , I really appreciate as soon as it... See more
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See what reviewers are saying
I still haven't received the refund promised to me last March 27, but I received another email from Kurt that it's being processed again. What happened to the previous Escalations Team Member Alero? A... See more
GIVE YOUR MONEY SOMEWHERE ELSE I was just tasked to rate this only 4-5 for me to be able to get my refund cause there was no direct way to cancel the membership (that I didn’t even want to be par... See more
I cannot tell you how pleased I am with the help I received from Imani . He was able to take initiative and solve my concern. He communicated his help I With clarity and expedition. Thank you for you... See more
Hasn’t replied to negative reviews
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Quicky and resolutive
Efficient work
cancellation
I asked Claire to cancel my account and within minutes se explained the situation, bus assure me the account is canceled.
This is a scam
This is a scam.
I ended up subscribing because of a misleading ad on Instagram. They were promoting a product at a special price, but during checkout, I was unknowingly signed up for two subscriptions. They don’t even let you cancel the recurring charges until after 24 hours, and they don’t offer refunds. I’ve already filed a complaint with my bank. Don’t fall for it.
Update from April 7 2025, I was contacted by support they asked me to leave a review, so far it’s been good support but I won’t change my score until I get me refund
Good service from emerald
Good service from emerald
But im still waiting for my refund hopefully i can get it the sooner the better
This issue happen last february 2, 2025
So far so good
Even though my issue has not been fully addressed, I am okay with the quick attention it received and the decisions taken about it.
There is a woman Paula who took her tym…
There is a woman Paula who took her tym to email me assuring me to about how sorry she is concerning the incident.
My account will be refunded according to her , I really appreciate as soon as it is I'll unblock my online payment method.
Thanks in advance I really need that cash in my account.
You fixed my problem
I had a really big problem with a pay and you could help me very well
Escalation team was in touch and busy…
Escalation team was in touch and busy resolve my issue. Thanks Edith
I have a great experience with Kurt and…
I have a great experience with Kurt and team for escalation, he was very helpful in solving the problems.
My experience is 5 stars are…
My experience is 5 stars are appreciatedy. Kenny is helping to resolve all the issues. Thank you Kenny
Good escalation support by Paula
This is a SCAM
This is a SCAM.
They posed as a website who is offering discounted items. Unfortunately, they would get money from your account on a weekly basis and use it as your "points" to buy from their website. I asked for cancellation and refund but they initially requested for a 5 star review and no mentioning of the words "cancellation" or "refund" or else I will not get any refund. When I cancelled my card, thats when I only get a cancellation notice.
Please beware and be mindful guys.
They work just really nice
They work just really nice, Van was very efficient
Jamal's assistance resolved my problem
Issue solved fast.
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