While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Lauren is a superstar! As a broker, we value promptness and feeling like we can rely on our lender representatives to make life easier. Not only for us, but for our clients too. Lauren embodies th... See more

Rated 5 out of 5 stars

We have dealt with Playter for over a year now and find their range of products and service to be among the best in the industry, special thanks goes to Will who is always on the end of the phone to h... See more

Rated 5 out of 5 stars

Just signed up and logged in, it only took a few minutes but once our XERO and Bank was synced, we were done. Playter rep reached out to us same-day and gave us a heads-up on our assessment too, actua... See more

Rated 5 out of 5 stars

Dealing with Playter was super easy. Declan is a pleasure to work with and could not be more helpful. Using technology they have made the process fairly simple, but also have people on hand to help if... See more

Company details

  1. Alternative Financial Service

Written by the company

Playter is the ultimate credit platform for SMEs in the UK. Split your bills over 12 months instantly, whilst you can also offer BNPL terms to your customers, meaning they pay over time whilst your business is paid up front.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lauren is a superstar!!

Lauren is a superstar! As a broker, we value promptness and feeling like we can rely on our lender representatives to make life easier. Not only for us, but for our clients too.

Lauren embodies those characteristics and I am super grateful for her. Keep up the great work!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great range of different products

We have dealt with Playter for over a year now and find their range of products and service to be among the best in the industry, special thanks goes to Will who is always on the end of the phone to help with any queries.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. We've been using Playter for years and offers us a good option to spread some of our costs. They're always quick to reply if you need to get something sorted quickly.

November 3, 2025
Unprompted review
Rated 2 out of 5 stars

Last Minute Stress

The first time I used Playter, there were some admin issues close to the payment date, but the team were helpful and got everything sorted in time. The second time, I reached out weeks in advance to make sure everything was in place. What they didn’t tell me until the day before the payment was due was that the bill would only be spread over 3 months, not 6.

At no point had they mentioned that their credit team might offer less favourable terms - especially surprising, as our financials are stronger now than they were last quarter. Once again, the team did what they could, so I’m not giving a 1-star review, but the lack of transparency made for a very frustrating experience.

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Slick and Professional

The service offered by Playter is slick and professional. The new style portal is a great improvement too, making the experience far more user friendly and intuitive

November 4, 2024
Rated 5 out of 5 stars

Great service

The platform is really easy to use and it's a seamless process from adding a new bill to payment being made. Any queries are promptly dealt with by the customer services team who in turn are readily available to support when needed.

September 4, 2024
Rated 5 out of 5 stars

Top-notch service!

The Playter platform is extremely user friendly and we had our invoices uploaded and paid in no time. Gaj has been an absolute pleasure to work with and is always ready to assist! Top-notch service! Thanks!

September 2, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look