Shana, Ali, Joshua Medina & Moey have been great to work with. Always responsive, super eager and helpful to get deals across the line or workshop. Quick to educate and assist us with policy etc... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As a broker who writes loans across a dozen different lenders, I spread my business wide to get the best deals for clients. Plenti's just one in the mix—solid rates and quick approvals, nothing ground... See more
Plenti's portal and system is so easy to use and the products they offer are great also. the turnaround times are are amazing often being able to get same day approval and settlements. I am lucky e... See more
One of my recent brokers Joesph based in SA recently completed his first Plenti consumer deal. With the support Bridie his BDM he was able to have the deal submitted, approved and drawn down in the sa... See more
Company details
Written by the company
When it comes to your big ideas, there's never been a better time than now to make it happen. That's where we come in. Plenti is building a faster, fairer approach to lending — one that helps you get where you want to be sooner.
Written by the company
Contact info
14 Martin Place, 2000, Sydney, Australia
- 1300 768 710
- contact@plenti.com.au
- plenti.com.au
4.6
Excellent
2K reviews
Replied to 70% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I received immediate feedback
I received immediate feedback if additional information was required. When I asked a question online, the reply was very quick. The Plenti team were always professional.
February 27, 2026
Unprompted review
Applied for the Solar interest free…DECLINED no reason.
Applied for the Solar interest free loan. I have no debts, A house with a tiny mortgage on it, a second income earner and they declined me for a 10k finance. I rang up twice asking why. Both staff members (different people) gave me the EXACT same replies, word for word on the lines of we can't tell you why it got declined. They requested a "Rental Statement" from me even though I'm not renting. I can't give a form for something I don't rent.
While all of this is going on, my dad who earns the same money as me who is 30 years older got approved. At this point I don't trust them at all. The customer service is terrible. If they reply to this, I'm sure it will be the same copy + paste template they send to everyone else who has complained. 1/5
February 25, 2026
Unprompted review
Reply from Plenti
Hi Steve,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear how frustrating this process has been, particularly when you felt your circumstances supported the application.
While we’re unable to disclose the specific reasons for a decline, our assessments consider a range of factors to determine whether the loan is suitable based on your current circumstances and the purpose of the funds. This includes reviewing employment details, income and expenses, financial commitments, bank statements, and information from credit reporting bodies. We also rely on credit file information provided by our bureau partners, Equifax and Illion. If you’d like further insight into your credit file, you may wish to contact them directly.
It’s never our intention to come across as scripted or dismissive — our team provides consistent responses to ensure we remain compliant and protect customer privacy.
Regarding the request for a rental statement, this can sometimes be triggered by how residency or living expense details are recorded during the application. If you’re not renting, we understand how that request would have been confusing, and we apologise for that oversight.
We also appreciate that comparisons to another applicant, even a family member, can raise questions. Please note that each application is assessed individually based on the full financial profile at the time of submission.
Thank you again for taking the time to share your feedback, it genuinely helps us review and improve our processes and customer experience.
Kind regards,
Bea
Customer Support Team Lead
Solar and batteries
Getting approval for our loan was easier than expected
The process was so easy and quick
Highly recommend
February 25, 2026
Unprompted review
Brilliant Easy to access website
Brilliant Easy to access website, great rates
and super helpful customer support team.
I also got competitive rates for my loan.
Documents uploaded in the morning and loan amount was disbursed into my account by nex day.
The account portal is also easy to navigate.
Would highly recommend Plenti
February 24, 2026
Unprompted review
Easy to deal with
Easy to deal with. Was pleasantly impressed with how easy it was to finalise everything and have it all set up
February 23, 2026
Unprompted review
They were very understanding and help…
They were very understanding and help you trough the hole process ,
February 19, 2026
Unprompted review
As always Plenti super easy to deal…
As always Plenti super easy to deal with with fast approvals and easy to deal with.
February 19, 2026
Unprompted review
Thorough presentation
Thorough presentation, walked us thoroughly thru every step and ensured we understood the whole process both financially and installation sides.
February 18, 2026
Unprompted review
Easy to deal with and fast process
Easy to deal with and fast process
February 17, 2026
Unprompted review
Very fast approval timeframe
Very fast approval timeframe. Great interest rate. Highly recommend.
February 17, 2026
Unprompted review
So easy to apply
So easy to apply. No fuss questions and straight forward . That’s how it should be, got the result of a low competitive rate as well : highly recommend.
February 17, 2026
Unprompted review
Easy to deal with
Easy to deal with, fast process. Would recommend
February 13, 2026
Unprompted review
Simple and straightforward
Simple and straightforward. Pre-empt a lot of the questions with clear instructions and support
February 13, 2026
Unprompted review
Great experience a true pleasure to…
Great experience a true pleasure to deal with
February 12, 2026
Unprompted review
Easy to deal with
February 11, 2026
Unprompted review
Reply from Plenti
Hi Janny,
Thank you for the 4-star review. We’re glad you had a positive experience at Plenti. If there’s anything we could do to make it a full 5 stars, we’d love to hear your suggestions. Please feel free to reply here or message us directly. We’re always looking to improve.
Kind regards,
Sarah
Customer Support Team Lead
Frequent borrower
This is the third time I am getting a loan from Plenti. The process has always been smooth and easy to go through. Staff has always been happy to answer questions and provide support if required.
February 11, 2026
Unprompted review
Really easy ,stress free to deal with
I would highly recommend Plenty. From initial contact to done deal, it took less than 24 hours.
February 11, 2026
Unprompted review
I was able to complete the process very…
I was able to complete the process very easily online and when further information was needed the team reached out to me via email so I could provide it. Everything was reviewed and approved within 24 hours.
February 10, 2026
Unprompted review
Very easy to navigate with a no fuss…
Very easy to navigate with a no fuss application it was quick and easy to apply
February 9, 2026
Unprompted review
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