Plenti Reviews 2,288

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the efficiency and ease of the overall service, often describing the process as streamlined and quick. Reviewers are particularly impressed with the fast response times, with many noting same-day approvals and settlements. However, some customers also noted issues with customer service, mentioning difficulties in speaking directly with loan decision-makers or receiving explanations for declined applications. A few other people also felt that the technology and policies were clunky and inflexible.

What people talk about most

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and ease of use. Many... See more

Staff

Reviewers mention positive feedback about staff. Customers frequently praise the staff for being helpful,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease and speed of the... See more

Response time

People report positive experiences with response times. Many customers praise the quick approval process,... See more

Customer service

Customers had ambiguous experiences with customer service. Some reviewers praised the excellent and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shana, Ali, Joshua Medina & Moey have been great to work with. Always responsive, super eager and helpful to get deals across the line or workshop. Quick to educate and assist us with policy etc... See more

Rated 5 out of 5 stars

As a broker who writes loans across a dozen different lenders, I spread my business wide to get the best deals for clients. Plenti's just one in the mix—solid rates and quick approvals, nothing ground... See more

Rated 5 out of 5 stars

Plenti's portal and system is so easy to use and the products they offer are great also. the turnaround times are are amazing often being able to get same day approval and settlements. I am lucky e... See more

Rated 5 out of 5 stars

One of my recent brokers Joesph based in SA recently completed his first Plenti consumer deal. With the support Bridie his BDM he was able to have the deal submitted, approved and drawn down in the sa... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Institution
  3. Investment Company

Written by the company

When it comes to your big ideas, there's never been a better time than now to make it happen. That's where we come in. Plenti is building a faster, fairer approach to lending — one that helps you get where you want to be sooner.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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Replied to 70% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

This was a super quick process

This was a super quick process, I was shocked how quick the funding occurred. Plus I only refinanced a debt, nothing extra and was given an interest rate 50% of what I previously had. Thankyou

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. Great to deal with. Hassle free. All done online. I have been borrowing off Plenti for many years now and have not had 1 problem with them. You borrow money and repay on time you will have no problems. The best thing I like about them is you are not penalised for paying early. You can pay any extra amounts you like each month.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to access website, great rates

Easy to access website and super helpful customer support team.
I also got competitive rates for my loan.
Documents uploaded in the morning and loan amount was disbursed into my account by sun down.
The account portal is also minimalist and easy to navigate. I was easily able to update my repayments dates to align with my monthly pay.
Would highly recommend Plenti

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Purchase of batteries

The sales man was very detailed in his explanations indicating he had indebted knowledge of the product and able to put our mind at ease. He assisted us with the completion of forms and very helpful. He showed us the different options based on our last 2 electric bills. Throughout the process, the sales man was polite, professional and very attentive.

Prior to the appointment I was contacted by Plenti reminding me of the appointment.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

The application process is easy

The application process is easy, and the review is exremely timely; a very short turn around once the application is finalised. I have had a couple of Plenti loans and I find their services excellent.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Quick loan service

Plenti certainly offers an excellent service when you require a fast loan approval. The process was easy and met our lending criteria. We had our loan approved, beit a small one, within 2 hrs. Amazing service. On a Saturday as well.

January 24, 2026
Unprompted review

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