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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and understanding, creating a safe and supportive environment. Many people highlight the platform's user-friendliness, making it easy to find a suitable therapist, schedule sessions, and navigate the overall experience. The service is frequently described as effective, with consumers appreciating the personalized approach and the positive impact on their well-being. Reviewers are particularly impressed with the convenience of online access to psychological support and the detailed information provided about therapists, including video introductions and qualifications. The customer service is also noted for its exceptional support and responsiveness.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the therapists for being kind,... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers found the platform... See more

Service

Reviewers express high satisfaction with the service, highlighting its convenience and effectiveness.... See more

Website

Reviewers highlight positive aspects of the website, expressing satisfaction with its intuitive and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the exceptional support,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve had three sessions so far and I can honestly say this has been such a positive experience. My therapist is amazing kind, understanding, and very easy to talk to. Each session feels safe and prod... See more

Company replied

Rated 5 out of 5 stars

I’ve had only three sessions so far, and even in such a short time I’ve felt a huge sense of relief and emotional clarity. During each session, I feel completely safe and supported, which makes it eas... See more

Company replied

Rated 5 out of 5 stars

This is my first time doing therapy and from the beginning, my therapist understood everything I went through and not one second though of judging me. For me was so hard starting this process, but w... See more

Company replied

Rated 5 out of 5 stars

It's a first time I tried a platform for therapy, and I'm really happy with it! First of all, it's very easy to find a therapist and see his/her qualifications and watch video presentation. The best p... See more

Company replied


Company details

  1. Mental Health Clinic
  2. Mental Health Service
  3. Psychoanalyst
  4. Psychologist
  5. Psychotherapist

Written by the company

pleso therapy is a mental health platform that matches a customer with the best suited therapist. We use a self-developed matching algorithm to ensure the best results, and our video-interviews and other features will make your experience comfortable and pleasant


Contact info

4.8

Excellent

TrustScore 5 out of 5

459 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

great platform

Pleso.me offers a valuable resource for individuals seeking psychological consultations. With a team of experienced professionals, the platform provides a safe and confidential space for users to explore their mental health concerns. The interface is user-friendly, making it easy to schedule and access sessions. The form of selecting a psychologist, depending on the needs, deserves special attention, which allows you to immediately find a specialist who will suit you. Clients can expect compassionate and personalized support tailored to their unique needs.Whether dealing with stress, anxiety, relationship issues or other challenges, Pleso.me connects users with qualified therapists who offer guidance and tools for positive change. For those looking for convenient and effective psychological support, Pleso.me is a reliable resource to consider

January 15, 2024
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Best desicion for introverted person!

Best desicion for introverted person who wants to improve their mental health! The convenience of conducting therapy sessions from the comfort of home greatly appealed to me. Navigating the platform to discover the perfect specialist for my needs was a seamless and positive experience. Following the completion of a comprehensive questionnaire, I was presented with multiple therapist profiles. By reviewing video interviews, I was able to carefully select a therapist who resonated with me. After the initial session, it became evident that I had made the right decision. I have been in therapy for a couple of months and am genuinely pleased with my decision to give Pleso a try.

July 13, 2023
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Excellent Online Platform for Psychology Therapy

My experience using Pleso has been exceptionally positive. The convenience it offers truly shines, with its user-friendly interface making scheduling and navigation a breeze.

A standout feature is the diverse range of therapists available, each with detailed profiles that allow users to find their perfect match.

Moreover, the secure and flexible communication options significantly enhance the therapy sessions. The service is worth every penny, providing incredible value given the quality.

I wholeheartedly recommend Pleso for anyone seeking reliable and accessible online therapy options!

February 5, 2024
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

I finally found my therapist!:)

I finally found my therapist!:)
Before I found pleso, I tried working with several psychotherapists. But every time at some point I understood that we are stuck and not solving my problems. Only on pleso I found MY therapist, with whom I have been working for about 2 years now and I am very very satisfied. I feel and see a huge progress and it never stops.
Also, this platform is very user friendly and there are a lot of options for therapists, which make it great for searching in one place

February 2, 2024
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

My Experience with Pleso

As someone who values mental well-being, finding the right therapy platform was crucial for me. After trying various options, I stumbled upon pleso.me, and it has truly been a game-changer in my journey towards self-discovery and healing.

What sets Pleso.me apart is its exceptional matching process. From the moment I signed up, I felt understood and supported. The platform's algorithm seemed to intuitively grasp my needs, pairing me with a therapist who resonated with me on multiple levels. This personalized approach made all the difference, as I immediately felt a sense of trust and rapport with my therapist.

The therapists on Pleso.me are undoubtedly professionals in every sense of the word. Their expertise shines through in every session, as they skillfully navigate through complex emotions and offer invaluable insights. What I appreciate most is their genuine commitment to my growth and well-being. They create a safe space where I can explore my thoughts and feelings without fear of judgment, fostering an environment conducive to healing and transformation.

Navigating life's challenges can feel overwhelming at times, but knowing that I have a dedicated therapist by my side has been incredibly reassuring. With Pleso.me, I've found more than just a service; I've found a supportive community that genuinely cares about my mental health journey.

In summary, I wholeheartedly endorse Pleso.me to anyone seeking professional therapy in a convenient and accessible format. Their thoughtful matching process and exceptional therapists make it a top-tier choice for those prioritizing their mental well-being.

January 1, 2024
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙 Your words make us improve even faster!

Rated 5 out of 5 stars

I never thought that therapy would improve my life so much

When I first learned about the possibility of a session with a psychotherapist online, I had a faint hope that my life would change. It was not easy to dare to make an appointment, but I was reassured by the fact that the therapists at pleso have a professional education. I was lucky and found my specialist on the first try. During all the sessions, she supported me, gave me space for reflection and self-discovery. I began to understand my goals, values ​​and desires much better. I felt internal resistance.
In addition to the high professional training of psychotherapists, I also want to note the ease of use of the site, the possibility of changing a specialist, and interesting articles on social networks that help you to understand yourself better.

March 1, 2023
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙 We're proud that our Platform has been able to help you

Rated 5 out of 5 stars

Friendly user platform

Friendly user platform, big selection of physiotherapists. I use platform almost year with one specialist. I feel relief with some of my topics. The therapist helps me to handle tough life situations, especially now, when we are leaving in high stressful environment, caused the war. High recommend when you need just to talk with someone or you feel you want to grow your personality ahed.

January 30, 2024
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

I found my therapist match

I found my therapist match on this platform and have been working with them for almost 2 years. The platform is very user-oriented and has everything you need for efficient therapy booking. Their customer support is also great.

January 13, 2024
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

Easy to use and fits your needs

This platform is easy to use and matches you with the therapist according to your needs, I've been using it for almost a year, and I'm very satisfied. I'll continue using it for sure.

December 1, 2023
Unprompted review
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Reply from pleso therapy

Thank you so much for your feedback! 💙

Rated 5 out of 5 stars

I have been doubted for a long time

I have been doubted for a long time, but my emotional condition was being worse. My previous expirience wasn't good, so I decided to search a specialist on this platform. I didn't understand how quality therapy is looks like and I was nervous, but my psychotherapist was quite polite and convincing, so I liked her already from the first session. Now it gets better, because I analyze problems from a new point of view. My thanks to this platform and especially to my psychotherapist!

October 11, 2023
Unprompted review
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Reply from pleso therapy

Thank you for your review! 💙

Rated 5 out of 5 stars

I am inspired to change my life for better

It was my first session in my life. Going into therapy, I was completely aware that I have a lot of issues to work on. I know that it takes a lit of time to resolve all problems. After this session I felt inspired to change my life finally. I know that I can do it and my therapist (Deputat Inna) will definitely help me and guide me through this journey
I am greatful for your services and can't wait to have my next session

April 7, 2023
Unprompted review
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Reply from pleso therapy

Thank you for your review! 💙

Rated 5 out of 5 stars

Great platform to find your therapist

I was looking for a psychologist for quite a long period of time. I can't say that I immidietely trusted the variants that Pleso provided me with after a short test. So I just looked through all the specialists on the platform until I found one whose short discription of his work matched my needs. And that was a perfect match =)

I once had to contact their support team due to a payment issue and they helped my solve it literally in 5 minutes.

Pleso has built-in video call system, I liked it as there were no inconviences with sending links to Zoom or Google Meet. You just open your schedule, see a link and join!

I wish there was a function to chat with your therapist right there. For example, if they have to send you some files or pictures or if you want to ask your therapist to start next session not at 14.00 but at 14.15.

But even without it I think Pleso is a wonderful platform and was of great help to me.

January 26, 2023
Unprompted review
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Reply from pleso therapy

Thank you for your review! 💙
We're working on features you have mentioned to improve our service

Rated 5 out of 5 stars

Magic of therapy and work on yourself

I had been preparing for therapy for a long, so I needed someone to be trusted and a perfect match with my psychologist. So I found pleso and spent a productive half a year making visible progress in my mood, self-attitude, and my quality of life, for sure. I never imagined my life could be not only grey but in color, and I never expected to abandon endless worries. It is still not easy and never was, but at least I know there is pleso in case I need support and help in this hard work . Thankful <3

November 4, 2022
Unprompted review
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Reply from pleso therapy

Thank you for your review! 💙

Rated 5 out of 5 stars

Professional care for your mental health

I visit my pleso therapist for almost a year and I can tell, that I receive here help I couldn't received on any other platform. Especially I want to underline my first experience with platform - the way it helped me to find the exactly appropriate specialist for my needs. I was amazed how brilliantly this algorithm works! I found my therapist with the first attempt and she is really THAT kind of professional I needed. 10 out of 10. Highly recommend with all my heart!

March 22, 2023
Unprompted review
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Reply from pleso therapy

Thank you for your review! 💙

Rated 5 out of 5 stars

I found a really good psychologist…

I found a really good psychologist here. And also support team is doing great, they helped me several times. So I recommend this service to my friends

March 22, 2023
Unprompted review
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Reply from pleso therapy

Thank you for your review! 💙

Rated 5 out of 5 stars

Nice platform and helpful service

I'm with pleso since its first month. My first therapist was kind, but after several months I decided to change her. Next one was really "that one" that I needed. She had experience in medicine and overall was very nice person and specialist. Right on our first meeting she advised me to go to the psychiatrist. I can't imagine what would happen to me if I didn't do that! And during the russian invasion she also helped a lot.
Overall I'm happy that pleso appeared in my life. They also had a lot of discounts and other benefits 💜

March 21, 2022
Unprompted review
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Reply from pleso therapy

Thank you for your review! 💙 We are honoured to make an impact on your life!

Rated 5 out of 5 stars

I’ve just started my journey of the…

I’ve just started my journey of the therapy. I’m happy that I found ‘my person’/therapist who is helping me right now.
The platform itself is very user-friendly, and easy to manage. The correlation between price and quality is really advantageous.

March 21, 2023
Unprompted review
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Reply from pleso therapy

Thank you for your review! 💙

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