While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding approach and quick response times. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially during setup and issue resolution. Reviewers are particularly impressed with the prompt and efficient responses to all inquiries, often receiving assistance almost immediately or within a couple of hours. Many also appreciate the ability to schedule calls for guided assistance, ensuring they get their systems up and running or issues resolved effectively.

What people talk about most

Customer service

People report positive experiences with customer service, highlighting that support teams are reliable,... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, knowledge, and... See more

User experience

Clients share positive opinions on user experience, with many reviewers finding the product and custom... See more

Response time

Reviewers highlight positive aspects of response time, with many customers consistently praising the quick,... See more

Service

Customers consistently note positive experiences with service, often describing it as top-notch and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been developing websites for over 20 years and have worked with many plugins and developers. PluginHive has consistently shined as the best developer I have used. They have solved problems as c... See more

Rated 5 out of 5 stars

I use PluginHive WooCommerce Shipping Services on my e-commerce website. I had nothing but problems with shipping integrations before this plugin. There have been a few things to iron out, and the sup... See more

Rated 5 out of 5 stars

Pluginhive has been the best shipping plugin I have come across so far! I am not very computer savvy but the plugin is very easy to navigate and if you do have any trouble the customer service at plug... See more

Rated 5 out of 5 stars

I have a client that has been using the UPS Shipping Pluging for a few years and now have another client that wants to use the USPS Shipping plugin. I setup a conference call with PluginHive and they... See more


Company details

  1. e-Commerce Solution Provider

Written by the company

Get the best WooCommerce Plugins, Shopify Apps and Magento Extensions to suit your business needs. Secure, Stable, Feature-Rich and Intuitive solutions used by over 70,000 customers worldwide.


Contact info

  • Solvilor Technologies Private Limited, CIN No: U72900KA2018PTC115562, #214, 1st Floor, 1st AA Cross Road, 2nd Main Road, Kasturi Nagar, 560043, Bangalore, Karnataka, India

  • support@pluginhive.com
  • pluginhive.com

4.8

Excellent

TrustScore 5 out of 5

969 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service that goes above and beyond

I had some issues configuring custom logic for my DHL Express shipping configuration, however, this was swiftly resolved due to PluginHive's competent customer support team.

I am really happy with the support that I received as not only did they go above and beyond in helping me make set the configuration but they also checked in with me to make sure everything was setup correctly.

I am going to be recommending PluginHive to anyone who needs a DHL Express app for Shopify as this is miles better than the default app provided by DHL Express.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Product works good

All my shipping is combined into one ap and I can rename my ship methods. Was exactly what I was looking for and they have great support.

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellence

Everyone in the company I worked with was professional, promptly responsive and gave full attention to a product solution that met my needs.

I highly recommend their product offerings.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I have been having many issues in the past with the plugin, but it was always my lack of knowledge with how to operate the plugin. Every single time support was there to patiently guide me in how to resolve my problem. They have been very understanding, and I am proud to be their customer.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

First-rate customer support

I needed help configuring the WooCommerce Shipping Services plugin for my online store. PluginHive provided quick, in-depth technical support with a one-on-one Zoom call.

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

They responded to my email almost…

They responded to my email almost immediately. This is a rare case for online customer service! Excellent service. I wish all my online plugin providers were this responsive.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

WooCommerce Shipping Services

I use PluginHive WooCommerce Shipping Services on my e-commerce website. I had nothing but problems with shipping integrations before this plugin. There have been a few things to iron out, and the support is quick and helpful. We usually have a solution or fix very quickly. I think if WooCommerce were made by pluginhive maybe I would have a few less headaches.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Pluginhive is always very responsive and helpful. I reached out with some setup questions today and was able to have a zoom meeting almost immediately, which was very helpful.

December 31, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look