Plumbcare.com Reviews 642

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Were referred to plumbcare.com via home emergency cover with my bank account after my boiler stopped working. I had £250 covered through my bank, I was charged an additional fee in exce... See more

Rated 5 out of 5 stars

Always give credit where its due. Had a leaking pipe from the toilet & a jammed float arm. Home emergency insurance enlisted Plumbcare. What a fabulous service & so easy to arrange. Plumbe... See more

Rated 5 out of 5 stars

Can’t fault this company whatsoever, we’ve recently experienced having 2 plumbers from this company. Jordan Jackson and Matthew, both young men knew what they were doing, working hard with what turned... See more

Rated 1 out of 5 stars

Boiler gets serviced, a couple of weeks later it's leaking from where the PCB is (Ideal logic h18). Boiler is around three years old and never missed a beat. Call to see if someone can come and... See more

Company details

  1. Home Services

Information provided by various external sources

Plumbcare.com is a specialist local provider of boiler, heating and plumbing services including emergency plumbing repairs, boiler repairs and boiler services. Based in Wakefield, West Yorkshire, covering the Yorkshire region and beyond.


Contact info

3.2

Average

TrustScore 3 out of 5

642 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Gas Engineer was great

The Gas Engineer was great, he replaced my leaky radiator. It was tricky to get off of the wall, but it was managed with care. My entire system had to be drained, again no mess was made. All around fantastic experience. Thank you so much.

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. My blocked drain was dealt with very efficiently and quickly. Calvin was very knowledgeable, efficient and cleaned up afterwards. I would have no hesitation in recommending him and his company to anyone 👍

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Had an issue with my bath and Plumbcare sent out Calvin Wilkinson to sort it out. He was a really friendly bloke and very professional. Was very today and was quick in identifying and sorting the issue out. Would highly recommend Plumbcare especially Calvin. Very happy overall.

March 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great servuce

Called Plumbcare as small leak found and they attended same day. Within four hours. All sorted within a short time. Very pleasant plumber, courteous and professional. Very pleased.

February 18, 2024
Unprompted review
Rated 5 out of 5 stars

Kristian and Jordan came to replace a…

Kristian and Jordan came to replace a leaking, rotten hot water cylinder. Arrived on time, and worked efficiently to drain the system, remove the old cylinder and replace with a new one. Tidied up and hoovered afterwards which was much appreciated - you would hardly believe they'd been there! Checked heating, hot water and shower were all working properly before they left. Thorough and professional. Highly recommended.

February 13, 2024
Unprompted review
Rated 1 out of 5 stars

Little old lady found dead with hypothermia

Had these clowns round through my Halifax ultimate reward insurance to fix leak on boiler comic lad said all it needed was a jubilee clip on he said I'll see if I have one in van omg heating engineer (plumber) without a jubilee clip like a joiner without a hammer I looked out of window he was sat in van on his phone vaping came back in asked to use toilet went back out same again on phone vaping came back in said he couldn't do it as water in system was not clear enough like Buxton spring water 🙄 omg told him to leave cover off I will do it told me I can't as I am not an heating engineer (plumber) 🤣 I spent 30 years in building game but I can't put a jubilee clip on thought I was dreaming omg
NEWS HEADLINES
little 86 year old lady found dead of hyperthermia as temperature plummeted to minus 10` last night because ### hole of a plumber wouldn't spend 5 minutes putting a jubilee clip on a rubber hose because water in her system was a bit cloudy explain that to coroner
Discusting shamefully behaviour could have been your mum /nan Mr shamefully plumber what a discusting way to get out of doing a simple j9b

January 19, 2024
Unprompted review
Rated 1 out of 5 stars

Awful customer service

Awful customer service, the guy on the phone was talking over me, refused to listen to what I was saying and then hung up on me. They claimed to fix the boiler and left it with a loud buzzing noise and tried to make us pay £99 to check if it was their fault (diagnose it) plus fixing price. And the office manager was rude to us .

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Thanks Jordan

Jordan Jackson is a very polite and knowledgeable plumber. I had a problem with our toilet waste pipe leaking, he found and fixed the problem even though it was a bit messy replacing the pipe. Thanks Plumbcare for your efficient service and all your caring staff.

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding customer experience

This was an amazing customer experience. The office staff did everything to help and their communication from visit booking until after the visit was superb. The engineer, Jordan, was fabulous and nothing was too much trouble to fix the water leak quickly. All of the Plumbcare employees we dealt with were exceptional.

January 27, 2024
Unprompted review
Rated 5 out of 5 stars

Jordan Jackson was very Professional and Polite

Jordan Jackson was very professional, he knew what the problem was and fixed it, he ensured that he covered all areas of the job he was working on and kept me informed every step of the way, which reassured me that he was more than capable of providing an excellent service, Thank you!

January 20, 2024
Unprompted review
Rated 5 out of 5 stars

Very efficient plumbers. 👌🏼

Had a blocked waste coming from the overhead shower into the bath, the females of the household all with long hair, and the son with his stupid f**king manbun all contributed to clogging it up with their loose locks! In comes Jordan with his tools and his wet vac, within no time he'd sucked out the offending blockage, water running through nicely again. Top job, top lad. Thank you very much. 👍🏼

Keith.

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

New Year's Eve leak

Excellent service via the phone and Michael who attended the property. Bit of a mystery as to where the leak was located but eventually found the issue. Fully explained each step of the process and best plan for repair.

December 31, 2023
Unprompted review
Rated 5 out of 5 stars

Boiler leak

Boiler went down over Christmas, from the guys answering phone through to the engineer called Lee who visited a great service. Lee was very polite and courteous and also gave some great advice on boiler efficiency as well as fixing the leak, thank you guys.

December 29, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look