Plumbgas Services Limited Reviews 283

Very good service from the first contact. The following day the engineer called very promptly. Was very polite and dealt extremely quick with the problem less than a hour job done. No mess everywhere was tidy and a very professional technician. Can well recommend the company and if required in the future will be my first call. Thank you for your prompt response and excellent customer service.

This company look after all my mums heating issues. Servicing and repairs if needed. Not only are they helpful but they are polite friendly and very knowledgeable.
I can’t recommend this company enough.
A safe set of hands.

I was informed of the engineers name and time of arrival before he came which I found was reassuring as I live on my own . When he arrived i could tell by his competent manner that my boiler service was in good hands .

Excellent service and explanation about an issue with condensing pipe. Two possible solutions explained.

Great customer service, very personal. Do what they say they will do. Friendly but professional.

The engineer arrived on time and started work immediately. Although the job proved difficult he persevered and removed and replaced a faulty pump within the time estimated.

2 very polite engineers (George & Matthew) arrived on time to service my boiler with shoe covers in hand. Wiped their feet and put their shoe covers on.
When they finished servicing my boiler, they announced all the things that they had checked and provided the outcome.
I was very pleased with their explanations and will continue to use plumbgas going forward.

Plumbgas gave a reasonable quote for the work required and were able to offer a convenient appointment for it to be carried out. Name of engineer was also confirmed. Lewis kept us informed of his anticipated arrival and was on time. He was friendly and polite. Replaced a leaking radiator after draining the system and fitting new TRV along with some piping. System refilled and inhibitor included. He ensured all radiators were working before he left. Area was left clean and tidy. A very reliable company all round.

Despite someone calling in sick, Chris stepped into the breech and carried out our required work to a very high standard. Cost was exactly as quoted. Can't ask for more.

Our plumber was friendly and efficient in diagnosing the problem and gave us some good options to consider. I really appreciated his patience in explaining the issues.

Plumbgas as a company are really prompt and efficient in dealing with appointments and communications is always clear with all costs explained before work goes ahead.

We had used them before and will certainly be using them in future. 100% recommend!

As always, friendly professional service.

Easy to book and engineer is always polite, on time and work area left tidy.

George was polite and courteous wearing the boot covers and cracked on with the service. He was thorough and told me everything I needed to know

Communication is excellent with Plumbgas.
Engineer arrived on time and completed the job promptly.
Easy method of payment,e mail invoiced the following day.

Just to say, Plumbgas in Stafford sent George to complete the regular service on our boiler. George is a lovely polite young guy, who explained all the safety checks and servicing he completed. Highly recommend this company, particularly this young engineer.

Great job! Quoted price and final bill as agreed. All the admin registering the boiler warranty is done for you and all completion certs received by email.
Ethan did the installation, an amazing standard of workmanship, all neat and polished.
Took care working in our home and all scrap materials cleared away. Excellent company to deal with.

So pleasant and helpful in every way. Sent out a plumber quickly to fix a split pipe with water spurting out. So quietly calm and efficient when I was in a panic.

George was on time, very professional and polite, explained everything clearly. Thank you George and Plumbgas 👍🏻

Christmas Eve and my boiler stopped working. I called Plumbgas, thinking no way will this get sorted tonight, but the temperature was dropping fast and we’ve had a nightmare year re health issues. Anyhow; Stewart Shaw turned up within 30 minutes and worked tirelessly to get our heating working. I am so grateful for their Service and how they go out of their way to help. If you’ve never used Plumbgas, don’t hesitate their prices are fair and you don’t get that awful speel like some Companies.