Plumbing Doctors Reviews 

135
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 21 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the staff's expertise and helpful communication. Many appreciate the punctuality and tidiness of the engineers, who often go above and beyond to ensure the job is done right. They are known for quickly diagnosing and fixing issues, providing peace of mind and excellent results. Reviewers frequently mention the staff's commitment to quality work, explaining processes clearly and leaving spaces clean. This dedication ensures a smooth and satisfactory experience, making them a highly recommended choice for plumbing and heating needs.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the professionalism, efficiency, and... See more

Staff

Consumers find staff to be positive, highlighting their professionalism, efficiency, and helpfulness. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time I have used them and both times I could not fault the service for a reasonable cost. Following a shower leak, Curtis identified the seal as the probable cause and resealed eve... See more

Rated 5 out of 5 stars

Had a Combi boiler installed today and couldn’t be happier with the job. The team did an excellent job—professional, efficient, and clearly knew what they were doing. They also completed a smaller job... See more

Rated 5 out of 5 stars

We recently had Waseem and Curtis install a new boiler at my parents’ house, and the service was excellent from start to finish. They were kind, calm, and professional throughout the job. They... See more

Rated 5 out of 5 stars

Had Waseem and Curtis replace a bath tub for me as my old one had cracked, sent Waseem the photos on WhatsApp and he was able to provide me with a quote. I was happy with the quote and proceeded to bo... See more


Company details

  1. Plumber

Written by the company

We are Plumbing & Heating Specialists. Established in Coventry since 2014. Voted Top 3 Plumbers In Coventry. We take on a range of jobs from dripping taps to full central heating installations. We have over 3000 subscribers to our YouTube channel where we showcase our work and help the general public.


Contact info

4.8

Excellent

TrustScore 5 out of 5

135 reviews

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No recent history of asking for reviews

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4.8

All reviews

(135)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

From beginning to end the communication was excellent, from initial contact by email, with an appointment booked within a few minutes, to the tracking of the plumber who arrived, the next day.
Curtis was very polite and well mannered, explained the issue and resolved quickly too, would definitely recommend and use again.

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

As a lettings Agent we always use Plumbing Doctors...they are very reliable professional and always do a great job.!!

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service …

I never believed that a plumbing experience could be so straightforward and pleasant.
I have an electronic shower loosing water from inside the box, and wanted to changed the kitchen tap
Waseem came to assess the problem and everything was sorted in no time.
Curtis replaced the tap and Waseem fixed the shower when the needed piece been delivered.
Great communication and customer service.
Nothing left behind for me to clean.
I do recommend this company to anyone who has plumbing issues.

June 9, 2023
Unprompted review
Rated 5 out of 5 stars

Plumbing Doctors delivers a bespoke…

Plumbing Doctors delivers a bespoke service at reasonable prices. They are professional, curteous and made me feel my job was important.
I have used Plumbing Doctors on 3 occasions recently for bathroom
renovations due to their high quality of work.
I recommend using plumbing Doctors for your jobs big or small.

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

excellent service

prompt with the estimate. made sure i new what was exactly being done. workmanship was excellent, very happy from arranging day for work being done to work done. would highly recommend. second job i've had them for.

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service & job

quick response, highly recommend, excellent workmanship. fitted both Kitchen and bathroom taps, very friendly and left job as clean as when started. very happy with price for what job was done.

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent !!

Every time I have had an emergency Waseem has made time to sort things out quickly and in the best way possible, keeping our schedules in mind. I’ve never had to call him back for the work he’s done.
Quite simply the most reliable, polite, neat and quality-wise excellent plumber in Coventry ( have been let down by many)

May 29, 2023
Unprompted review
Rated 5 out of 5 stars

Couldn't be happier

Couldn't be happier, plumber found and fixed the problem and gave us a full explanation. Customer service is also very good, we had a follow up call a few days later to make sure that we were happy with the service. I can highly recommend Waseem and plumbing doctors and wouldn't hesitate to use them again.

May 19, 2023
Unprompted review
Rated 5 out of 5 stars

This is the second time I’ve had to…

This is the second time I’ve had to call out Waseem at an inconvenient time. The first on a Sunday and the second on a bank holiday to sort out my elderly mother’s boiler. And he has galloped to the rescue each time, getting her hot water and heating on again within a few hours. Prompt service and always polite.

May 29, 2023
Unprompted review
Rated 5 out of 5 stars

Full service

I needed to get my old boiler serviced because it had a small leak and was noisy. I looked on their website and I opted for a full major service, due to not been service for a long time. The price (vat to be added) was on their website pricelist, and I also paid £20 for a part. I am happy with all worked carried out, and also received some advice about new boilers, radiators etc. Regards, Michael.

January 3, 2023
Unprompted review
Rated 5 out of 5 stars

Very Welcoming

I called to get a quote on how much it will cost to get my cooker replaced.

The Call handler explained what will happen and how much it will cost.

When Waseem come to the property he introduced himself.

He was very welcoming and spoke about what he will be doing before starting the job.

Once the job was completed the area was cleaned and no mess was left.

April 14, 2023
Unprompted review
Rated 5 out of 5 stars

Great prompt service

Great prompt service, completed all works that needed to be done in a careful professional manner. Highly recommend this company. Excellent Customer service and helped with any questions and queries I had would definitely use again . Thank you 🙏

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

Curtis came out and replaced my faulty…

Curtis came out and replaced my faulty shower and also the bath mixer/ shower taps and sink taps. He was very courteous and polite and did a very good job at a reasonable price, if I need any plumbing work in the future I would not hesitate to call plumbing doctors again

March 2, 2023
Unprompted review
Rated 5 out of 5 stars

I have had on going issues with my…

I have had on going issues with my heating system in the flat because when it was installed that engineer installed it incorrectly! Both Waseem and Curtis have come out and repaired it. There service and workmanship is exemplary and they are both very professional.

January 30, 2023
Unprompted review

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