Plumbing Doctors Reviews 

135
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 21 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the staff's expertise and helpful communication. Many appreciate the punctuality and tidiness of the engineers, who often go above and beyond to ensure the job is done right. They are known for quickly diagnosing and fixing issues, providing peace of mind and excellent results. Reviewers frequently mention the staff's commitment to quality work, explaining processes clearly and leaving spaces clean. This dedication ensures a smooth and satisfactory experience, making them a highly recommended choice for plumbing and heating needs.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the professionalism, efficiency, and... See more

Staff

Consumers find staff to be positive, highlighting their professionalism, efficiency, and helpfulness. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time I have used them and both times I could not fault the service for a reasonable cost. Following a shower leak, Curtis identified the seal as the probable cause and resealed eve... See more

Rated 5 out of 5 stars

Had a Combi boiler installed today and couldn’t be happier with the job. The team did an excellent job—professional, efficient, and clearly knew what they were doing. They also completed a smaller job... See more

Rated 5 out of 5 stars

We recently had Waseem and Curtis install a new boiler at my parents’ house, and the service was excellent from start to finish. They were kind, calm, and professional throughout the job. They... See more

Rated 5 out of 5 stars

Had Waseem and Curtis replace a bath tub for me as my old one had cracked, sent Waseem the photos on WhatsApp and he was able to provide me with a quote. I was happy with the quote and proceeded to bo... See more


Company details

  1. Plumber

Written by the company

We are Plumbing & Heating Specialists. Established in Coventry since 2014. Voted Top 3 Plumbers In Coventry. We take on a range of jobs from dripping taps to full central heating installations. We have over 3000 subscribers to our YouTube channel where we showcase our work and help the general public.


Contact info

4.8

Excellent

TrustScore 5 out of 5

135 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(135)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service

We had Curtis replace and move a radiator. Booking process was helpful and responsive to any questions we had. Curtis on the day was professional and friendly. He made sure he left the area he had been working tidy and to talk us through everything he had done. We would highly recommend the company and will be using them again for any future jobs we have.

January 3, 2023
Unprompted review
Rated 5 out of 5 stars

My boiler kept loosing pressure atleast…

My boiler kept loosing pressure atleast 10 times in a day.. Very frustrating I Contacted heating and plumbing Doctors... And described my situation I was fitted in the next day at very short notice which was great as I have very young children.. My boiler had a leak hence the drop in pressure waseem gav me tips on how to maintain my boiler and what also reassured me was the text message on ETA and then they arrived swiftly and promptly as expected great business and highly appreciated the time spent thank you very much! Your now my family go to heating and plumbing engineers!

December 16, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

I have used Waseem and Curtis service several times and it was always done very professional and tidy. Definitely can recommend to anyone!

December 16, 2022
Unprompted review
Rated 5 out of 5 stars

A five star service

Very polite receptionist, engineer arrived on time and completed repair within 30 minutes, completed all gas safety checks and had time for a chat.
Plumbing doctors now my first call in future, thank you

December 13, 2022
Unprompted review
Rated 5 out of 5 stars

Rapid and high quality job

We called Plumbing Doctors out to investigate a leaky shower. They were prompt, kept us updated on when they would arrive etc and courteous. They rapidly fitted in time to do the work even though the nature of the problem meant they had to come back several times. The plumber (Curtis) was great, left everything clean and tidy. The call out pricing was a bit on the high side but the job was done well and very quickly so we felt it was worth it.

December 8, 2022
Unprompted review
Rated 5 out of 5 stars

Great

Great, speedy and efficient work by Curtis. Who was informative with helpful and friendly customer service. I will definitely use this company again if any issues should surface in the future!

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

Always a pleasure to have work done…

Always a pleasure to have work done from this company efficient honest and will go above and beyond. Had replumbing in kitchen and a leak from upstairs. Also hopefully having a bathroom refurbished soon polite and clean up after themselves also when in contact with office Saneela was always very quick to respond and sort out any issues. Thankyou will definitely be using again.

November 10, 2022
Unprompted review
Plumbing Doctors logo

Reply from Plumbing Doctors

Thank you for the review 🙂We will be in touch soon regarding the quote for the bathroom.

Rated 5 out of 5 stars

Fantastic work by Plumbing Doctor

Fantastic work by Plumbing Doctors once more. Very good service, fast, efficient and extremely helpful. Hot water and a warm house for the cold season. Thank you :) Kate and Robert

November 2, 2022
Unprompted review
Plumbing Doctors logo

Reply from Plumbing Doctors

Thank you Kate & Robert 🙂It was a pleasure to work with you guys

Rated 5 out of 5 stars

So happy to finally find a good…

So happy to finally find a good company, that turns up on time to give you a fair estimate and arrives on time to do the job efficiently and professionally. I would recommend 100%.
Curtis, who did the job is a pleasure to have in your home, really helpful and proficient in what he does.
I am having more work done soon. This is now my go to company.

November 2, 2022
Unprompted review
Plumbing Doctors logo

Reply from Plumbing Doctors

Thanks for the detailed review 😁& we really appreciate the positive feedback regarding Curtis!

Rated 5 out of 5 stars

We phone this company and within 3 days…

We phoned this company and within 3 days they were able to call out and fix the issues,
They contacted me via text on the morning to let me know the engineer was on his way.
Within 25 min he was able to let me know what the problem was and how much it would cost to fix it.

Within 90 min the heating was up and running

If in the future I have a need for a heating engineer, this company will be the ones I will be calling

October 27, 2022
Unprompted review
Plumbing Doctors logo

Reply from Plumbing Doctors

Thank you for the detailed review! 🙂

Rated 5 out of 5 stars

Great service

Great service, lovely people. Always attend when they say, clear up their mess & never had a problem with the work done.
I won’t use any other plumber or heating engineer

October 10, 2022
Unprompted review
Plumbing Doctors logo

Reply from Plumbing Doctors

Thank you for the detailed review Bobby! 🙂

Rated 5 out of 5 stars

Great service!

I've used Plumbing Doctors a few times and they've always been polite, friendly and professional. Curtis came out to fix my tap and toilet today. He was on time and did a fantastic job. Will definitely use again in the future.

October 5, 2022
Unprompted review
Plumbing Doctors logo

Reply from Plumbing Doctors

Thank you! 🙂

Rated 5 out of 5 stars

I am very pleased with the Plumbing…

I am very pleased with the Plumbing Doctors work and highly recommend them. They installed a shower cubicle this week. It looks great, good clean job thoroughly professional.

October 3, 2022
Unprompted review
Plumbing Doctors logo

Reply from Plumbing Doctors

Thank you for the detailed review regarding the installation of your shower including pvc panels, shower screen and tray. The previous contractor did not do a great job so replacing the shower to stop the leak was the best option :)

Rated 4 out of 5 stars

Basic service

Having not had a service for a while didn't know what to expect .service was quick and basic. Was given recommendations to replace some parts of my ageing boiler . But no way was pushed into any decisions and everything was explained as service went on.

October 3, 2022
Unprompted review
Plumbing Doctors logo

Reply from Plumbing Doctors

It was our pleasure to service your boiler! Thank you for the review :)

Rated 5 out of 5 stars

10/10 work

The contractors went above and beyond for me whilst fitting my new oven, the quality of work carried out was great and was extremely quick too. Very helpful from the beginning

September 30, 2022
Unprompted review
Rated 5 out of 5 stars

Baxi 830 combi boiler service

Baxi boiler service, completed professionally with good advice on maintaining optimal boiler and central heating system.

Will use again.

September 15, 2022
Unprompted review
Plumbing Doctors logo

Reply from Plumbing Doctors

An annual boiler service is needed to maintain the 10 year warranty on your boiler and we are always try to help improve the efficiency. Thank you for the review see you next year

Rated 5 out of 5 stars

Very impressed with the work done on my…

Very impressed with the work done on my malfunctioning toilet. I would highly recommend plumbing doctors for good services provided. Am one happy customer 😊😀

August 23, 2022
Unprompted review
Plumbing Doctors logo

Reply from Plumbing Doctors

Thank you for the review regarding the toilet repair :)

Rated 5 out of 5 stars

Top job!

Curtis showed up on time, cracked on with the job and everything worked out as planned.

I booked via. WhatsApp which is always a plus because I usually miss calls. I don’t always have my personal phone on me during the week at work. This made it simple and easy.

Top job. Awesome customer service.

Thanks guys!

August 12, 2022
Unprompted review
Plumbing Doctors logo

Reply from Plumbing Doctors

Thank you for the detailed review for the plumbing jobs! We always try our best to make the customers life easier by using WhatsApp :)

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