Used this site to order a bathroom cabinet. Very impressed with both their service and this item . It's very classy and is such an elegant cabinet with plenty of space inside. Great item. Reasonably... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Original sink arrived with a crack through it and didn't notice until opened by the fitter. Got onto the store and a new sink was dispatched the same day for next day delivery. Excellent service.
Company replied
Looking for salt tablets online. Came across Plumbing Superstore offering a good price. 1st time using this company but not the last. Speedy delivery. Phone call to arrange delivery day. Offer of c... See more
Company replied
An absolutely fantastic company. The lady I spoke to on the phone was amazingly helpful and knowledgeable. She took the time to fully understand my needs and put together a package which was just perf... See more
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Company details
About Plumbing Superstore
Written by the company
Plumbing Superstore is the UK's largest online supplier of quality plumbing materials and bathroom supplies. Aimed at providing customer satisfaction and convenient shopping for all your plumbing supply needs.
Plumbing Superstore is part of the Superstore family of online specialist construction material retailers. Please visit our other specialist stores below.
Roofing Superstore
Insulation Superstore
Door Superstore
Drainage Superstore
Tile Superstore
Total Tiles
CMO Trade
Plumbing Superstore is part of the Superstore family of online specialist construction material retailers. Please visit our other specialist stores below.
Roofing Superstore
Insulation Superstore
Door Superstore
Drainage Superstore
Tile Superstore
Total Tiles
CMO Trade
Contact info
Plumbing Superstore, Hannah Court, Unit 1 Business Park, DL3 0AW, Darlington, United Kingdom
- 01325488588
- sales@plumbingsuperstore.co.uk
- plumbingsuperstore.co.uk
4.6
Excellent
7K reviews
Asks customers to review
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Competitively priced with excellent…
Competitively priced with excellent service and helpful staff.
April 26, 2026
Good service.
They found, quoted and processed order, for the required item (which was not listed on website) quickly and delivered on time.
February 8, 2026
Easy to find what I needed
Easy to find what I needed, easy to order and prompt delivery.
April 28, 2026
Next day delivery.
April 27, 2026
The delivery was super fast & they had…
The delivery was super fast & they had what I wanted
April 27, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
dear oh dear
April 23, 2026
Reply from Plumbing Superstore
Good Evening,
Thank you for taking the time to leave a review.
If you have an issue with your order that you need help with please do email us on feedback@cmostores.com with the details so we can help you.
Kind Regards
Samantha
Good product well delivered.
April 21, 2026
Really great company to deal with.
Really great company to deal with.
Sean sorted my order with great speed and the job went ahead promptly after I ordered the wrong pipe, he’s a real credit to the company.
All staff really helpful when you need them .
Will use again, as delivery really fast
April 21, 2026
Reply from Plumbing Superstore
Hi Fiona,
Thank you for leaving us this 5 star review! We appreciate you taking the time out of your day to do so, and hope to see you again in the future.
Kind regards,
Phil.
Reply from Plumbing Superstore
Hi Mopar,
Great to see that this was a simple purchase! Thanks for reviewing us, and we hope to see you again.
Kind regards,
Phil.
Never got my item !
April 19, 2026
Reply from Plumbing Superstore
Good afternoon,
I am sorry to hear that this has not been received! I cannot see that we were notified of this prior to your review, but I shall ask our team to chase an update.
I sincerely apologise, and we look forward to updating you shortly.
Kind regards,
Phil.
Painful returns process
Incorrect item sent to me - the wrong photo was used on the website and the description wasn't detailed enough. It was such a struggle to return the item and get my money back. I had to pay for postage and then separately claim for the returns postage.
March 16, 2026
Reply from Plumbing Superstore
Good Morning Joanne,
Thank you for taking the time to leave a review.
I do apologise about this issue that you have had with the website not being clear. I have fed this back to the correct department for review.
I can see that your order has been refunded along with the postage that you had paid for the return.
Kind Regards
Samantha
Good experience.
Nice 15mm brass hospital clips ordered for some new pipework we was having done. Good price, delivered quickly, high quality, looks good.
March 29, 2026
Reply from Plumbing Superstore
Hi RM,
Thank you for leaving us this 5 star review. We appreciate you taking the time to do so, and hope to see you again.
Kind regards,
Phil.
Reply from Plumbing Superstore
Good morning Terry,
Thank you for taking the time to leave us this excellent review. We hope tot see you again in the future.
Kind regards,
Phil.
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