Used this site to order a bathroom cabinet. Very impressed with both their service and this item . It's very classy and is such an elegant cabinet with plenty of space inside. Great item. Reasonably... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Original sink arrived with a crack through it and didn't notice until opened by the fitter. Got onto the store and a new sink was dispatched the same day for next day delivery. Excellent service.
Company replied
Looking for salt tablets online. Came across Plumbing Superstore offering a good price. 1st time using this company but not the last. Speedy delivery. Phone call to arrange delivery day. Offer of c... See more
Company replied
An absolutely fantastic company. The lady I spoke to on the phone was amazingly helpful and knowledgeable. She took the time to fully understand my needs and put together a package which was just perf... See more
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Company details
About Plumbing Superstore
Written by the company
Plumbing Superstore is the UK's largest online supplier of quality plumbing materials and bathroom supplies. Aimed at providing customer satisfaction and convenient shopping for all your plumbing supply needs.
Plumbing Superstore is part of the Superstore family of online specialist construction material retailers. Please visit our other specialist stores below.
Roofing Superstore
Insulation Superstore
Door Superstore
Drainage Superstore
Tile Superstore
Total Tiles
CMO Trade
Plumbing Superstore is part of the Superstore family of online specialist construction material retailers. Please visit our other specialist stores below.
Roofing Superstore
Insulation Superstore
Door Superstore
Drainage Superstore
Tile Superstore
Total Tiles
CMO Trade
Contact info
Plumbing Superstore, Hannah Court, Unit 1 Business Park, DL3 0AW, Darlington, United Kingdom
- 01325488588
- sales@plumbingsuperstore.co.uk
- plumbingsuperstore.co.uk
4.6
Excellent
7K reviews
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Reply from Plumbing Superstore
Good afternoon Keith,
I am sorry to hear that! I cannot see that this has been reported to us previously, but if you'd be so kind as to email sales@plumbingsuperstore.co.uk - our team shall be more than happy to investigate.
We look forward to hearing from you soon.
Kind regards,
Phil.
Good quality and a really fast delivery
April 13, 2026
Reply from Plumbing Superstore
Hi Stephen,
Thank you for leaving us 5 stars! Brilliant to see that this reached you so quickly, and that the products are a good quality.
We look forward to seeing you again in the future.
Kind regards,
Phil.
Beware items which say are in stock and…
Beware items which say are in stock and ready for dispatch are not. Ordered a part which said in stock delivery within 3 days actually wasn’t in stock and had to be ordered from Germany and took 3weeks to arrive website still showing this part in stock even though this is not the case.
February 2, 2026
Reply from Plumbing Superstore
Good Afternoon,
I do sincerely apologise that the item on your order was not in stock and this was not updated on our website.
I have looked in to this and can see that the items were due to arrive in stock within the lead time stated on the website however the stock was delayed arriving from Germany which caused unforeseen delays.
I do hope your order arrived ok for you in the end.
Kind Regards
Samantha
Punctual delivery and good price.
April 1, 2026
Reply from Plumbing Superstore
Good afternoon,
Thanks for taking the time to review us! It is brilliant to see that this reached you quickly without having to pay over the odds!
Thank you again.
Kind regards,
Phil.
Very very fast delivery excellent item…
Very very fast delivery excellent item great price.
April 6, 2026
Reply from Plumbing Superstore
Hi David,
Thank you for reviewing us. I am pleased that this reached you quickly, and that the pricing was competitive. Many thanks for shopping with us, and we hope to see you again.
Kind regards,
Phil.
Reply from Plumbing Superstore
Good afternoon Jane,
Many thanks for taking the time to leave us 5 stars! We're delighted to see that you're happy with the product, and that it reached you quickly.
If we can help with anything in the future, please get in touch.
Kind regards,
Phil.
Very polite staff and delivery was next…
Very polite staff and delivery was next day. Very happy
April 1, 2026
Reply from Plumbing Superstore
Hi Geoff,
Thank you for the 5 star review! Great to see that this reached you on a next day service.
We hope to see you again in the future.
Kind regards,
Phil.
Reply from Plumbing Superstore
Hi Humayun,
Many thanks for taking the time to review us. Excellent to see that everything went well!
We hope to see you again for any future orders.
Kind regards,
Phil.
Good customer service
Slight delay explained and subsequent delivery on new time. Good customer service.
March 31, 2026
Reply from Plumbing Superstore
Hi Adrian,
Thank you for the 5 star review! Thank you for being so understanding, and we apologise for the initial delay.
If we can help further with anything else, please let us know.
Kind regards,
Phil.
goods delivered promptly as ordered
March 29, 2026
Reply from Plumbing Superstore
Hi Patsy,
Thanks for taking the time to review us. We're glad to see that this reached you promptly and as expected. We hope to see you again in the future.
Kind regards,
Phil.
Fast and straight forward purchasing experience
All goods were delivered on time and in great condition
March 19, 2026
Reply from Plumbing Superstore
Good afternoon,
Thank you for taking the time to review us! Great to see that everything reached you as expected.
We hope to see you again soon.
Kind regards,
Phil.
Professional & prompt service
March 18, 2026
Reply from Plumbing Superstore
Hi Steve,
Many thanks for the 5 star review. We massively appreciate it, and hope to see you again!
Kind regards,
Phil.
Reply from Plumbing Superstore
Good afternoon Moya,
Thank you for leaving us 5 stars! We're very happy to see this, and hope to see you again in the future.
Kind regards,
Phil.
Great customer service.
Great customer service.
Orders are always delivered quickly.
Packaging is always secure and goods arrive undamaged.
March 9, 2026
Reply from Plumbing Superstore
Good afternoon Mr Hand,
Thank you for your 5 star review! We completely understand that some jobs are time sensitive, so always try to get items out as quickly as possible.
We hope to see you again for your next project.
Kind regards,
Phil.
Reply from Plumbing Superstore
Good afternoon Jeremy,
Many thanks for taking the time to review us. We massively appreciate it and hope to see you again.
Kind regards,
Phil.
Reply from Plumbing Superstore
Good afternoon Graham,
I am very please to see that this reached you quickly.
If we can assist you with anything else in the future, please let us know.
Kind regards,
Phil.
Waste of time waited 5 days and even…
Waste of time waited 5 days and even sent wrong item
March 22, 2026
Reply from Plumbing Superstore
Good afternoon Suki,
I sincerely apologise for the incorrect item being received. I can see that since your review, you have been in contact with our customer service team, who are looking into the return for you.
We look forward to updating you soon, and if we can help further please let us know.
Kind regards,
Phil.
Reply from Plumbing Superstore
Good afternoon Phil,
Great to see that this reached you quickly without you paying over the odds.
We hope to see you again in the future.
Kind regards,
Phil.
Prompt delivery by Plumbing Superstore.
Urgently required item (MDPE 25mm Copper Olives) arrived very quickly. Couldn't find a local supplier and was relieved to find Plumbing Superstore stock them.
Will use Plumbing Superstore again.
March 22, 2026
Reply from Plumbing Superstore
Good afternoon,
Excellent news! We're please to have got this out to you quickly for you to carry on with your job. We look forward to seeing you again in the future, and are extremely grateful for your review.
Kind regards,
Phil.
Reply from Plumbing Superstore
Hi John,
Great to hear we'll be seeing you again in the future. We look forward to it, and appreciate you taking the time to review us.
Kind regards,
Phil.
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