While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Wrong product shipped. Product shipped was terrible quality. Terrible customer service. DO NOT WASTE YOUR TIME OR MONEY!

Rated 1 out of 5 stars

Purchased 2 battery cases for iphone 14 in middle of September. Never shipped. Attempts to contact company this week have gone unanswered. Their company phone goes to message stating they are no longe... See more

Rated 1 out of 5 stars

Avoid this place. Support replied to me almost instantly when I asked a question about the product. Placed my order a week ago with expedited shipping and suddenly it’s 100% quiet. Another questi... See more

Rated 1 out of 5 stars

Tried ordering twice, put in two disputes after waiting a month both times. I just figured that there was no other charging case I could find so perhaps this one was worth trying again. But I see that... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

iPhone battery cases that are the most powerful in the industry. Shop all battery cases for iPhone and Samsung Galaxy and Note devices. Free shipping and next-day delivery options available. 30-day money-back guarantee on all battery cases.


Contact info

1.1

Bad

TrustScore 1 out of 5

227 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Warning: Stay away from this company!!

Husband ordered a battery case for over $100 and it never came. Of course they took his money, just never sent the product. First we thought it was just lost in the mail, but after seven attempts at contacting them with no response we gave up. Stay away from this company. Total scammers.

April 22, 2022
Unprompted review
Rated 1 out of 5 stars

Buy at your own risk..!

Plus Cases does not deserve a single star rating. Due to it's horrendous customer service ( what customer service? Non-existence ) No-one taking phone calls No-one would reply emails..!
I WOULD NOT BUY ANYTHING FROM THIS BOGUS BS COMPANY.

February 22, 2023
Unprompted review
Rated 1 out of 5 stars

Broke within 4 months

The case I bought for my iphone 12Promax broke at the lightening connection within 4 months. I paid almost $100 and they never responded to my emails to customer service. Piece of junk rip off.

June 26, 2022
Unprompted review
Rated 1 out of 5 stars

Do not buy anything from this company!

Do not buy anything from this company!
I am considering my self as a Professional online byer lol! I cant believe that in 2023 people still do BIZ like this, its been 2 weeks since i placed the order, however i never got anything yet, after sending a email i got no reply, the Biggest joke of all is when you call the 1866-221-4752 Its says Due to COVID we cant answer any calls (HAHA) basically my DOG eat my home work, i see on this form that people complain that the battery was no good, but to be honest i am surprised that someone even got the case & he is able to give a review on the product.

February 23, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT DO BUSINESS WITH THIS COMPANY!

My card was charged immediately and I never got any type of order confirmation at all.

Calls to their customer line are answered automatically, one is told to send an email.

My emails were bounced back as their mailbox was full.

Like the others have warned—DO NOT DO ANY BUSINESS WITH THIS COMPANY.

February 18, 2023
Unprompted review
Rated 1 out of 5 stars

Do not buy anything from this company

Do not buy anything from this company. What a scam! Returned a phone case. It's been over a month and they stopped responding and haven't returned my money. Will be disputing the charge with my credit card company. The phone case I bought from them was double the price for the same exact one I could buy on amazon which I realized after I purchased.

February 14, 2023
Unprompted review
Rated 1 out of 5 stars

They are the absolute worst people with…

They are the absolute worst people with customer service. I’m notifying my credit card company to refund my money. It’s been over three weeks and nothing from them about shipping. I have an appointment with the local postmaster to charge them with mail fraud.

January 11, 2023
Unprompted review
Rated 1 out of 5 stars

Will Not Connect Over wired Apple Car Play

Purchased TWO of their iPhone 14 Pro Max battery cases. Our first car has wired Apple Car Play and it will not connect when the phone is in this case. Our second car has wireless Apple Car Play and it connects fine. But Qi charging is eratic. I tried to return my wife's case because it will not connect at all over the wire. (mine won't either by the way, in her car) They refused to take it back because we don't have the original packaging.

January 11, 2023
Unprompted review
Rated 1 out of 5 stars

Liars and cheaters

Liars and cheaters. Take money twice and didn’t deliver the product at all. Will never buy and advise people against buying through the plus size or Amazon site in plus store.

January 7, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM

I bought and IPhone 14 Pro Max Battery Case for $ 129.95 and it was a totally scam, the place hasn't send me a delivery day nor answered my messages about it, I already called my bank to make a claim, such a porks stealing people's money!

December 11, 2022
Unprompted review
Rated 1 out of 5 stars

DONT! JUST DONT

Ordered a phone case on Sunday and paid extra for overnight delivery. After it wasnt sent Monday, I called them but the phone number does not work. Emailed them and got a response 24 hours later saying that the case I ordered was on back order. It would ship in a "few weeks" even though they took my money! Never again with these people

December 1, 2022
Unprompted review
Rated 1 out of 5 stars

Ordered battery case for new iPhone 14…

Ordered battery case for new iPhone 14 which showed as in stock. Also showed would ship and delivery in 3 days. All lies. This is a scam. It’s a scam company and you need to stay away! I had to go to my PayPal and dispute the charges. Now PayPal is dealing with their lies. Any credit card company in bed with this company should be held liable for aiding a scam company.

September 20, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered a case in September

I ordered a case in September, phone number doesn’t work and when they respond via email, keep saying will be shipped next week. This is a scam company. Do not buy from them

September 21, 2022
Unprompted review
Rated 1 out of 5 stars

Plus Cases, LLC, APPEARS TO BE A SCAM COMPANY

Purchased 2 battery cases for iphone 14 in middle of September. Never shipped. Attempts to contact company this week have gone unanswered. Their company phone goes to message stating they are no longer taking in-person calls due to Covid. No response to emails. Had to call credit card company to dispute charge. Also, their emailed invoice didn’t add CA sales tax, like most legit companies do. DO NOT DO ANY BUSINESS WITH “PLUS CASES.” I believe they are now a total scam.

October 5, 2022
Unprompted review
Rated 1 out of 5 stars

This is worse company I have ever had…

This is worse company I have ever had to deal with. Just a scam. I sent back a case (never used it) in its original packaging. Paid for shipping it back. A month later still no news. I have sent multiple emails, tried to call them, nothing. DO NOT BUY ANYTHING FROM THEM !

September 6, 2022
Unprompted review
Rated 1 out of 5 stars

False and a scam

False and a scam. Took my money and did not deliver the purchase. Mostly unresponsive to emails. When they did respond kept saying backordered. When I got tired of waiting they said would cancel order. Still waiting for cancellation And refund. Not legitimate company.

October 5, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look