I spoke to Mike initially to get some information about the advertised holiday that we were interested in. He was very professional, patient and understanding and there wasn’t any pressure put on me... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was a bit apprehensive arranging a trip online with a firm I saw an advert for on Facebook, but Ronald dealt with all queries (there were a few) quickly, professionally and efficiently, catering... See more
On the 15th of November I contacted plus holidays and spoke with a guy called Gary about booking my short stay in Poland.From start to finish it was a breeze with Gary,he listened to everything I need... See more
Company replied
Mike was patient while I dithered . Clear and professional in all our dealings. I changed my mind numerous times . He was so helpful . Got me a great deal . I felt heard and confident dealing with hi... See more
Company details
Written by the company
Our team at Plus Holiday has a over 45 years’s experience in providing the best holidays across the world for less. We specialise in a quick, easy and personalised phone booking service, meaning your dream escape is just a call away. Thanks to our proven track record as a fully bonded a tour operator which sells to customers direct. We do our own contracting contract directly with our hotels, ground handlers and various airline partners, so there's no middleman so we offer the best price to our customers. We arrange high-end holidays or low-cost holidays for all budgets to any worldwide destinations. Be it a city break, tropical beach holiday, escorted trips, all inclusive holiday, worldwide cruises or family getaway, our competitive prices and various holiday types keep customers coming back. We have an extensive range of worldwide holidays to Caribbean, Middle East, Indian Ocean, Far East including USA is unrivalled. If you are looking for a personal touch for your honeymoon or wedding, we have the experience to arrange your bespoke holiday arrangements that match your personalise expectations and style ensuring your special day goes off without a hitch.
Contact info
66 Park Way Ruislip Greater London, HA4 8NR, LONDON, United Kingdom
- 020 3475 3130
- customerservice@plusholiday.co.uk
- plusholiday.co.uk
4.5
Excellent
174 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Me and my wife Had a very good 6 night…
Me and my wife Had a very good 6 night holiday from lovely Kate 3 nights in Venice Then Train to Rome for 3 nights she arrange everything so good for us our flight , transfer, Hotels, and train journey Kate was so good in arranging them,She call us to make sure we got all the paper work for all the things I will be recommendingKate to all my friends who want to go on holiday Thanks again to Kate
From: Vida & Uriah looking forward to use you again soon
November 9, 2022
Unprompted review
Good and honest company to deal with
Kate at Plus Holiday has been remarkable throughout. She has been in contact with through booking and to remain in touch whilst we are away
We booked for a 4 night Reykjavic trip, I’m a hard customer to please and she took on board my requirements.
We are still on holiday and loving it. I
Would definitely recommend Kate and Plus Holiday to friends and family thank you so much
Michelle
November 14, 2022
Unprompted review
Scam
Booked a holiday with this company and haven’t received any confirmation. Took my money so I’m starting to think it’s a scam. Avoid at all costs.
November 3, 2022
Unprompted review
All the communication went wonderful…
All the communication went wonderful with my queries in a timely manner. We will book another holiday with Plus Holiday
May 18, 2022
Jackson swiftly responded to my email…
Jackson swiftly responded to my email and was able to resolve my issue. His professionalism is something I admire.
May 10, 2022
Unprompted review
Reply from Plus Holiday
Dear Customer,
Thank you for taking the time to share your experience with us and we are happy it is a positive one!
We look forward to assisting you on your future travels and appreciate the positive thoughts and your comments will be passed onto Jackson.
Regards,
Plus Holiday
Max was so helpful he didnt rush us…
Max was so helpful he didnt rush us was family of 5 going he explained everything so well and went out of his way to find best deal that suited us , he was patient as we drove kept seeing different hotels and wanted him to check for us , he was polite professional and everything went smoothly. Would definaltley resommend holiday plus to my family and friends
May 1, 2022
Unprompted review
Reply from Plus Holiday
Dear Customer,
Thank you for taking the time to share your experience with us and we are happy it is a positive one!
We look forward to assisting you on your future travels and appreciate the positive thoughts and your comments will be passed onto Max.
Regards,
Plus Holiday
Booking holiday was easy and smooth
Just called in to check some deals. Agent Steve been a master to find me a last minute deal. He was so calm and patient enough to get all the details from me to get the best holiday. Complete booking process so easy and smooth. All the information shared was perfect. Love to refer my mates always to book the holiday with Steve. Customer service was always the best.
April 30, 2022
Unprompted review
Reply from Plus Holiday
Dear Customer,
Thank you for taking the time to share your experience with us and we are happy it is a positive one!
We look forward to assisting you on your future travels and appreciate the positive thoughts and your comments will be passed onto Steve.
Regards,
Plus Holiday
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.