Pure Plus Clothing Ltd Reviews 72

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I have made quite a few purchases.They wash well. Comfortable and stylish. Customer service very helpful. Can someone let me know when Number 12552 will be coming back in size 1 please. Desperate to... See more

Rated 5 out of 5 stars

Just wonderful loose linen tops - I have lots of the asymmetrical with pockets - fave colour white - they’re my go to every season every day choice - and now I have a new style in navy - longer but no... See more

Company replied

Rated 5 out of 5 stars

I’ve bought quite a few items from Pure Plus now (a company based in the U.K. not abroad) and every item is true to size*, look like the images, made from lovely material, delivered promptly and wash... See more

Company replied

Rated 5 out of 5 stars

I got the loose sized cotton dress for a relative and they loved it, ironically I’m too large for a plus sized clothing store 😅 I think it just runs in the family. I don’t know my size but my brother... See more

Company replied

Company details

  1. Plus Size Clothing Store
  2. Clothing Store
  3. Women's Clothing Store

Written by the company

Plus Size Lagenlook only sell Top Quality natural fabrics 100% Cotton & Linen at affordable prices. Work Wear, Evening Dresses, Tunic Tops, Casual Day Wear


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

72 reviews

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Rated 5 out of 5 stars

I have made quite a few purchases.

I have made quite a few purchases.They wash well. Comfortable and stylish. Customer service very helpful. Can someone let me know when Number 12552 will be coming back in size 1 please. Desperate to order a couple of these. Manythanks.

February 1, 2026
Unprompted review
Rated 3 out of 5 stars

Nice top but there flaw in the…

Nice top but there flaw in the stitching on the v neck of the garment. I’ve kept this top as the colour and fitting is good but won’t wear for good occasions

July 10, 2024
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Reply from Pure Plus Clothing Ltd

Thanks for your review Margaret. I'm sorry you had an issue. Please contact us and let's resolve this.

Rated 2 out of 5 stars

Third time unlucky

I have purchased 3 tops from your company the first two were of excellent quality and have washed well. However my last purchase; a navy top with a frill, pockets and a hood is a disappointment. I washed it for the 1st time in a mixed load so used 2 dye catching sheets, however I think even a whole pack of dye catcher sheets wouldn’t have been enough; my undies are now a dirty grey colour my white towels are no longer white my salmon pink linen shirt is now muddy orange and I am disappointed. If dyes are not fast this should be notified so that precautions can be taken.

July 15, 2024
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Reply from Pure Plus Clothing Ltd

Hi Deborah. I'm sorry you are disappointed. With any new garments we would always recommend washing separately for the first wash. Our garments can be washed on a cool wash of 30 degrees. We would also advise not mixing white and colours in a wash.

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, reasonably priced but high quality clothes, super speedy delivery…what’s not to like? Many thanks.

July 12, 2024
Unprompted review
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Reply from Pure Plus Clothing Ltd

Thanks for your custom and review Alison, we are pleased you are happy.

Rated 5 out of 5 stars

A 5* review because they deserve it

I’ve bought quite a few items from Pure Plus now (a company based in the U.K. not abroad) and every item is true to size*, look like the images, made from lovely material, delivered promptly and wash well. So cannot understand the 1* reviews here. *I’m a M&S size 22-24 and my lagenlook top bought last year and stripey swing tunic bought this year fit perfectly. I shall continue to buy from them.

May 17, 2024
Unprompted review
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Reply from Pure Plus Clothing Ltd

Thank you for the lovely review Liz. Your continued custom is always welcome.

Rated 5 out of 5 stars

Just wonderful loose linen tops

Just wonderful loose linen tops - I have lots of the asymmetrical with pockets - fave colour white - they’re my go to every season every day choice - and now I have a new style in navy - longer but no pockets - am still waiting for this to arrive in white then I’ll buy loads! Very good value for high quality items - always speedy shipping - don’t need to shop for tops anywhere else

June 10, 2024
Unprompted review
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Reply from Pure Plus Clothing Ltd

Hi Penny, we know you have been a customer of our for many years. We appreciate your loyalty and are very happy that you are pleased with the items and service we provide.

Rated 5 out of 5 stars

I love the choice of styles and sizes

I love the choice of styles and sizes. I'm a wheelchair user and finding suitable clothes isn't always easy but there's lots at PurePlus that is. Really happy with frocks I've ordered, as they are comfy and warm.

July 12, 2024
Unprompted review
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Reply from Pure Plus Clothing Ltd

Thank you for you review Sarah, to know that we can help you with our designs means a lot.

Rated 5 out of 5 stars

So good to get back to wearing natural…

So good to get back to wearing natural fabrics. The designs are neutrally stylish and I feel myself when I'm wearing them. The prices are sensible and affordable. Great to know the fabrics are sourced from a good company in Italy. Thanks Claire, and the team I'll be back for more! J

July 12, 2024
Unprompted review
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Reply from Pure Plus Clothing Ltd

Thank you for the review Jennifer. We do work very hard on our fabrics and designs, we are pleased you like them.

Rated 5 out of 5 stars

This is second linen dress I’ve bought…

This is second linen dress I’ve bought in this style. Quality fabric. I love wearing them and the colours I have chosen will work all year round.
Great purchase , very impressed .

July 5, 2024
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Reply from Pure Plus Clothing Ltd

Thank you for your review and returning custom. You are welcome at Pure Plus Clothing any time.

Rated 5 out of 5 stars

Brilliant quick and efficient response…

Brilliant quick and efficient response from customer service when I emailed with a query after placing my order. The dresses are gorgeous - so easy to wear, cool in summer or with top and leggings added in winter!

June 1, 2024
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Reply from Pure Plus Clothing Ltd

We are pleased that you are happy Dorothy. Thank you for your custom.

Rated 5 out of 5 stars

Great website

Great website, fast shipping, true to size. Bought from this company many times before and never had a problem.

April 17, 2024
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Reply from Pure Plus Clothing Ltd

Thanks for your review and continued custom Jamie.

Rated 3 out of 5 stars

Very expensive

Very expensive! Because i had to pay customs duty wich i did not expect! !! But the pants were good!

May 30, 2024
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Reply from Pure Plus Clothing Ltd

Hi. Thanks for ordering. We are pleased you like our clothing. Unfortunately custom fees are out of our control.

Rated 5 out of 5 stars

I purchased a striped swing top in Teal…

I purchased a striped swing top in Teal but when it came it was green, so I got in touch with pure plus clothing and they were very efficient and dealt swiftly to rectify the problem, I would definitely recommend them as the service I received was very good.

April 27, 2024
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Reply from Pure Plus Clothing Ltd

I'm pleased we managed to resolve the issue Tina, thank you for your review.

Rated 2 out of 5 stars

Buyer Beware

Buyer Beware.
I placed an order a week ago, received an email with a Royal Mail tracking number the day after and have heard nothing more. I checked the tracking and Royal Mail haven’t even got it yet! I emailed the seller and got no response. Called the number given on the sellers website and it is not recognised and finally left a message on the Facebook site. I raised a case with Paypal and received a response from the seller almost immediately. Apparently Royal Mail had ‘lost’ my order and the seller has no more in stock so has refunded me. Great, thanks, I could have bought one from elsewhere days ago.
Good quality clothing at a reasonable price. Poor service to the customer.
* This is not the first time that I have experienced issues with the poor service given by this seller. The communication is non existent which is not acceptable. Use Paypal, check the tracking and send any returns by recorded delivery as the chances are you will need to provide proof in order to obtain your refund.

December 14, 2023
Unprompted review
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Reply from Pure Plus Clothing Ltd

Hi Catherine. I'm sorry you felt the need to leave a star review. Unfortunately from time to time we may encounter issues with delivery services, this is something out of our control. Once notified we did issue you a full refund.

Rated 1 out of 5 stars

Very disappointed

Very disappointed. I finally decided to try Lagenlook and ordered a dress. I had an email saying it had been shipped. Then I got a notification that it was out of stock. I was informed that I will be refunded the cost of the dress but not the postage, which I had also paid. I've emailed asking for a full refund. I will not shop with them again.

April 5, 2022
Unprompted review
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Reply from Pure Plus Clothing Ltd

Hi Jan. I'm sorry you encountered an issue. If an item is out of stock you would automatically be given a full refund including postage. I see this review is from a few years back. Please get in touch.

Rated 5 out of 5 stars

nice quality

I got the loose sized cotton dress for a relative and they loved it, ironically I’m too large for a plus sized clothing store 😅 I think it just runs in the family. I don’t know my size but my brother said I looked like a bean bag 😡

June 22, 2021
Unprompted review
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Reply from Pure Plus Clothing Ltd

Thank you for your review. We are pleased the recipient was happy.

Rated 5 out of 5 stars

Fantastic and Highly Recommend

I bought 2 tops and I couldn’t recommend this firm enough. The tops are lovely and I’m thrilled. Quick turnaround from purchase to delivery. Each top was beautifully wrapped in tissue paper which was a lovely touch and made it special. I will definitely but again from them.

June 30, 2020
Unprompted review
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Reply from Pure Plus Clothing Ltd

Thanks for your order Sarah, we are pleased you are happy.

Rated 4 out of 5 stars

Great clothes except why don’t you use…

Great clothes except why don’t you use a draw through tie in pants as have to redo the pants band as you sell plus size pants and make waist for someone half that size

December 14, 2019
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Reply from Pure Plus Clothing Ltd

Thank you for the review Rosemary, we do offer a tie on some of our new designs. We always welcome feedback.

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