I received a personal handwritten note with the delivery which made it special- I still have the note. Aside from that the tea is wonderful. You have to go to a high tea to equal the experience
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See what reviewers are saying
I am a new customer to PMD tea. The tea selection and qualify is superb. I will be sampling all the teas they offer, so far I can highly recommend the glen alpin, the radiant rose and the mango sunshi... See more
Company replied
I ordered some Lemon & Ginger loose tea back on the 11th March 2026, send numerous emails to different departments and still not received anything yet you have taken the money from mu account. I c... See more
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With trust issue always being a factor when I purchase on line I couldn’t be anymore pleased with this company than I am. Experts not only in tea making but shipping also… I was notified all the way... See more
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Company details
Written by the company
Speciality teas direct from Sri Lanka. Probably the best tea money can buy - Just read our reviews. Loose Leaf Tea,Tea Bags, Breakfast Tea, Ceylon Tea, Planters Breakfast Tea, Earl Grey Tea, Black Tea, White Tea, Green Tea, Herbal Infusions, Inverness Tea Estate
Contact info
Suite 16, 24-28 St Leonards Road, , SL4 3B, Windsor, United Kingdom
- marketing@pmdtea.com
- pmdtea.com
4.4
Excellent
262 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from PMD Tea
Thank you for taking the time to review PMD Tea and we are delighted that you like the brew.
On a recent family trip to London
On a recent family trip to London, a highlight of our trip was afternoon tea at The Rubens Hotel, featuring PMD teas. I was delighted to order a selection of teas shipped home to Tennessee to remember this experience and share with our family and friends for Christmas. The tea shipped quickly (by international standards), is great quality, and arrived with a personal, hand written note. Will order again!
December 2, 2024
Reply from PMD Tea
Thank you for this great review and we are delighted that PMD Tea was a great experience.
We are so happy with PMD!
We are so happy with PMD and the fact that we were able to get some tea shipped to Texas, you have made customers for life, not to mention our friends and family that have enjoyed your tea through us. And thank you for the samples that were included with our order. Very smart! we have found others we will order soon! Thank You!
October 15, 2024
Reply from PMD Tea
We are so happy you are happy. We look forward to helping you whenever you need.
Delicious luxury tea
Delicious tea! Prompt service !
First tried this tea during afternoon tea at Gotham Hotel Manchester
( Planters Mistress)
Loved it so much that I ordered some same day online.
Ordered on the Thursday and delivered the following Tuesday. Lovely orange citrus scent and flavour to this tea combined with Earl Grey base. Really love this! Appears to be expensive but I bought large packets and will get plenary of drinks from it. Worth the money! So glad I treated myself.
November 5, 2024
Unprompted review
Reply from PMD Tea
Thanks for this lovely review. If we can help you at any point please reach out. Delighted you love our tea.
Received order rather quickly…
Received order rather quickly considering it was oversees
October 5, 2024
Reply from PMD Tea
Glad we could be of service and hope you enjoy the tea.
Truly satisfying cup of tea!
The quality of teas is always excellent!
My favorite has been English breakfast and afternoon bread for years.
For some change I tried awarded Lumbini Sinhsraja Wiry tips this time and I was impressed by delicate flavor and long finish. Highly recommend it!
September 27, 2024
Reply from PMD Tea
Thank you for taking the time to review us and we are delighted that you enjoy our tea. If we can help in any way please let us know.
Always great service
Always great service. Very friendly. efficient and informative. Suggestions for teas to try always interesting and helpful.
September 27, 2024
Reply from PMD Tea
Thank you for the feedback and your review.
Fresh flavoursome tea
This tea has FANTASTIC flavour helped by not being powdered tea as you get in many tea bags . Also very importantly they are kept in individual bags retaining freshness.
August 7, 2024
Fantastic tea, great customer service
I have been ordering from PMD Tea for a couple of years. Firstly, the quality of the tea is consistently fantastic. This is THE place to get great quality seasonal Sri Lankan teas. Secondly, the customer care of Dananjaya and team is unsurpassed; from thoughtful samples to hand written notes accompanying orders with news of upcoming tea releases as well as incredibly responsive customer engagement from Dananjaya (for example, on suggestions of teas to consider stocking for the future). Great company from a very happy long term customer. Thank you Dan and team
August 9, 2024
Unprompted review
I have ordered from them before with no…
I have ordered from them before with no issues but this time it is getting on for three weeks and no sign of delivery can not find customer contact number have emailed but no response
August 7, 2024
Unprompted review
Reply from PMD Tea
Hello and we are sorry about this. As you know from previous experiences this is not normal. We are looking in how we sort this for you and Dan will be in touch very soon.
Firsly ....Great Tea!!
Firsly ....Great Tea!!! Delivered on a quick service with a really good personal touch. I will be back for more!
July 7, 2024
Reply from PMD Tea
Thank you for this review and we look forward to seeing you again soon.
The tea is delicious
The tea is delicious, they included samples and a hand written note.
June 22, 2024
Reply from PMD Tea
Thank you for your review. If we can help in any way please get in touch. Happy sipping.
Great quality product
Great quality product. Always the most perfectly fragranced Earl Grey. Well packaged and much looked forward to.
June 11, 2024
Reply from PMD Tea
Thank you for doing this review. We love Earl Grey as well. Happy sipping
The best of the best
PMD Tea is the absolute best of the best. Every variety has been a success; you can't go wrong no matter what you choose from their menu. My package was delivered all the way to California within a matter of days and I even received a nice hand-written letter and some samples included. Classy, top-notch and will now be my only source of tea going forward!
June 4, 2024
Reply from PMD Tea
Thank you for taking the time to review PMD Tea. We really appreciate your support and we are delighted that you love our tea. Happy sipping.
Reply from PMD Tea
A pleasure.
The Earl grey tea is the best tasting…
The Earl grey tea is the best tasting earl grey I have had x
June 1, 2024
Reply from PMD Tea
Thank you for your support and this review. We love Earl Grey as well. 😎
Handwritten note in order ❤️
There was a bit of an issue with my order - and I received an email and a HANDWRITTEN note of apology from the manager!! Wow that is amazing customer care and PMD teas will always have a place at my table because of it!
May 24, 2024
Reply from PMD Tea
Thank you for the review and glad we sorted the issue. Enjoy your PMD Tea experience.
Consistently delicious, honest teas!
Their tea is consistently delicious and fuller of flavour than many other teas I’ve tried from more expansive and/or widely marketed brands. Furthermore the clear traceability of their teas to their origin and the reassurance that gives of the teas being made by people who are treated and paid fairly is a deciding factor in me choosing this company. I appreciate feeling as though more money is spent on the tea than marketing fluff with these guys. Keep up the great work and personal touch, Dan!
May 27, 2024
Reply from PMD Tea
Thank you for this lovely and kind honest review.
Beautiful tea
Beautiful tea. Added a sample extra. Beautiful hand written note. Great communication and tracking. Will definitely buy other teas from here.
May 25, 2024
Reply from PMD Tea
Thank you for reviewing your PMD experience and we are delighted that you love the tea, Come back again soon.
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