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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers reported issues with refunds and claims, often finding the process difficult and unsatisfactory. There were also consistent complaints about customer service, with many people experiencing unhelpful responses or a complete lack of communication. Some people were dissatisfied with the payment process, encountering complications when trying to withdraw funds, particularly when using bank accounts. Additionally, some reviewers noted that response times from customer support were often slow or non-existent, leading to frustration and unresolved issues.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting issues with withdrawals and withheld funds.... See more

Refund

Reviewers highlight negative aspects of refund. Many customers report issues with refund eligibility, with... See more

Claim

Customers consistently note negative experiences with claim processes. Many reviewers report that their... See more

Customer service

People report negative experiences with customer service. Many customers express dissatisfaction with... See more

Response time

Reviewers mention ambiguous feedback about response times. While some customers express gratitude for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am happy to trade from Pocketoption platform. I have a piece of advice to those who are complaining that you need to respect the rules of Pocketoption. For I have received my money after few minutes... See more

Company replied

Rated 2 out of 5 stars

Dear PO Trade Team, Thank you for responding to my review. However, I would like to clarify several important points regarding your state... See more

Company replied


Company details

  1. Investment Service
  2. Alternative Financial Service
  3. Cryptocurrency Service
  4. Finance Broker
  5. Investment Company
  6. Non-Bank Financial Service

Written by the company

PO Trade is designed to ensure a smooth and comfortable trading experience for traders of all levels. It’s achieved through years of experience and continuous innovation, which are driving factors that define our trading services. We offer complete freedom of choice, with numerous instruments, multiple trading modes, and versatile financing opportunities. Gain access to more than 100 assets and three different trading modes available on our proprietary trading platform. Each mode has a demo account option to elevate your trading experience and ensure a smooth transition into a live account. Here, traders can find what they are looking for to trade how they want, and we are here to support them every step of the way. Join the community of traders with PO Trade today to gain even more opportunities.


Contact info

3.6

Average

TrustScore 3.5 out of 5

905 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 70% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

THE BEST BROKER IN THE WORLD

POCKET OPTION is the best broker in the world. I have been to several brokers before (about 7 of them) and none compared to the excellent experience I have with Pocket Option so far in my about 2 weeks of journey with them. Their platform is very smooth to trade and navigate, they have plenty of assets available to trade especially the OTC assets and best of all, I am able to track my progress and development through the awards system as I gradually rise up to the higher levels of the ladders of success.

June 19, 2024
Unprompted review
Rated 5 out of 5 stars

My binary options broker

Hello, this is Sneha Trading. I have been trading since 2020 using different brokers, and I have experienced both significant gains and losses. I decided to thoroughly learn trading and started my journey with binary options. Over the past year, I have focused specifically on Inner Candle Trading. After researching and hearing reviews from other traders, I joined PocketOption broker. I found their platform to be very user-friendly and specifically designed for Inner Candle Trading. PocketOption is now my top choice for this trading strategy. One of the most impressive aspects of PocketOption is their payment system, which supports every payment method. Funds are credited within 48 hours, and my last withdrawal was processed in just 10 minutes. I also have a video of my Inner Candle Trading that I can provide. In my experience, you should definitely try PocketOption.
Thanks and regards,
Sneha Rajkumari

June 16, 2024
Rated 5 out of 5 stars

Great platform to trade binary options…

Great platform to trade binary options on.

Signing up is quick and easy, just like the verification proces. After depositing, using one of the many available choices, i started trading.

Recently i withdrew some earnings en then i got an extra notification about extra information regarding the verification proces. Apparently they can sometimes ask you to provide more information. After this was finished, i got my money within 2 hours.

I would recommend Pocket Option as a broker to trade binary options.

What i would like to change are the following:
- App for iPhone
- Change withdraw methods without requesting support to do it. But maybe this has to do with some regulator rules.

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

The best on the industry.

I been using PO for about 3 years now (among of other binary options brokers) and it’s definitely the best one, I actually closed my accounts with all other brokers just few days trading with them, but I still trading with Pocket Options and I plan to continue trading with PO for many more years. The platform and charts are very accurate, the withdrawals time is the best, last night i placed a request around 11 pm (for $500) and for my surprise this morning at 7 am the money was already on my crypto wallet. I give Pocket Options a big “5 STARS”
A big Thank You to PO.
J from UK

June 11, 2024
Unprompted review
Rated 3 out of 5 stars

the platform is great

Hello! I have been trading on the platform (POCKET OPTION) for two weeks and I am very satisfied. I hope it will be like this in the future.

June 10, 2024
Unprompted review
Rated 2 out of 5 stars

Scam

Scam! My account was banned for no reason and they couldn't refund my money. They sent fake alert email message claiming my money has been refunded.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great broker, friendly interface!

i am not too sure why people are complaining about this broker. the withdrawal are easy and fast through crypto. most brokers has already switch to crypto deposit and withdrawal. the transaction are fast as well. i easily received my withdrawal within the day itself.

i suggest those who are new to setup your crypto account ready to receive funds.

June 7, 2024
Unprompted review
Rated 4 out of 5 stars

the pocket option platform

The trading platform is good but the only thing here is that it is hard to profit when you're only a beginner and you only have minimum money which is $5 but in withdrawal there is no problem as long as you reach $10. The trading platform is legit.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

The best website in the binary world

The best website in the binary world! It’s very easy to understand and many great payouts.
More than anything their customer service is amazing. Fast and honest! 10/10 recommend to you.

June 2, 2024
Unprompted review
Rated 4 out of 5 stars

My experience with Pocket option

My experience with Pocket option is the simplicity of understanding the platform along side the many indicators and trading assets. Plus a variety of tools to do your mark ups before placing your trade. Only issue is the glitching at times and sometimes the length of time it takes for a withdrawal but the withdrawal aspect has been tremdously improved.

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing & recommended !!!

I just have a very good experience with Pocket Option, everything fine. Flexible. Chat support all good, deposits and withdrawals pretty smooth and super good.
There is a chat where moderators are always ready to help, you can chat with other traders (this is a plus).
100% recommended !!!

May 5, 2024
Unprompted review

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