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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers reported issues with refunds and claims, often finding the process difficult and unsatisfactory. There were also consistent complaints about customer service, with many people experiencing unhelpful responses or a complete lack of communication. Some people were dissatisfied with the payment process, encountering complications when trying to withdraw funds, particularly when using bank accounts. Additionally, some reviewers noted that response times from customer support were often slow or non-existent, leading to frustration and unresolved issues.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting issues with withdrawals and withheld funds.... See more

Refund

Reviewers highlight negative aspects of refund. Many customers report issues with refund eligibility, with... See more

Claim

Customers consistently note negative experiences with claim processes. Many reviewers report that their... See more

Customer service

People report negative experiences with customer service. Many customers express dissatisfaction with... See more

Response time

Reviewers mention ambiguous feedback about response times. While some customers express gratitude for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am happy to trade from Pocketoption platform. I have a piece of advice to those who are complaining that you need to respect the rules of Pocketoption. For I have received my money after few minutes... See more

Company replied

Rated 2 out of 5 stars

Dear PO Trade Team, Thank you for responding to my review. However, I would like to clarify several important points regarding your state... See more

Company replied


Company details

  1. Investment Service
  2. Alternative Financial Service
  3. Cryptocurrency Service
  4. Finance Broker
  5. Investment Company
  6. Non-Bank Financial Service

Written by the company

PO Trade is designed to ensure a smooth and comfortable trading experience for traders of all levels. It’s achieved through years of experience and continuous innovation, which are driving factors that define our trading services. We offer complete freedom of choice, with numerous instruments, multiple trading modes, and versatile financing opportunities. Gain access to more than 100 assets and three different trading modes available on our proprietary trading platform. Each mode has a demo account option to elevate your trading experience and ensure a smooth transition into a live account. Here, traders can find what they are looking for to trade how they want, and we are here to support them every step of the way. Join the community of traders with PO Trade today to gain even more opportunities.


Contact info

3.6

Average

TrustScore 3.5 out of 5

905 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 70% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

My experience with Pocket Option has…

My experience with Pocket Option has been unbelievably excellent! I started by opening and activating an account with ease, deposited $15, and managed to achieve remarkable profits. The withdrawal process was incredibly fast and efficient, as I received my funds in less than five minutes! I am truly grateful for the excellent customer service and flexibility provided by Pocket Option. I highly recommend this company to anyone looking for a convenient and reliable trading experience.
"Additionally, I doubled my initial deposit after the first withdrawal, which further highlights the reliability and trustworthiness of Pocket Option. This platform truly stands out for its user-friendly interface, swift transactions, and opportunities for profit growth. Pocket Option has exceeded my expectations, and I am eager to continue trading with them."

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Since I joined pocket option trading as…

Since I joined pocket option trading as a newbie in trading , it has been an amazing journey so far
I have been able to make profits after my capital to start up
It’s a legit platform for all
And the website is user friendly for all

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Pocket Option Experience

I am very impressed with Pocket Option platform. Not only that the platform is a top of the line trading platform, the experience trading on it is "real". A number of people write having problems withdrawing money in timely manner, but the only reasons that there are some issues are safety and regulatory reasons, which is actually a positive for the traders. Depending on your residency, I can truly and responsibly recommend the trading platform.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

One of the best binary trading app

The experience was great with pocketoption.There is no issue in deposit and withdrawals.Withdrawals got in some hours into my bank account.
The best thing is profit they has a wide range of market and profit ratio is much better than other operators.

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

BEST BROKER

With knowledge and risk management you can make money. Otherwise, be ready to lose.

PO is one of best put there in the market. Smooth and reliable experience.

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Flexible Trading Schedules

I love that you can trade live markets and OTC depending on your life and schedule. Pocket Options deposit/withdrawal process has been smooth and easy as well. PO has tons of trading tools/indicators to help you along the way.

May 18, 2024
Unprompted review
Rated 5 out of 5 stars

Pocket Option has been an amazing…

Pocket Option has been an amazing broker since I began trading with them. The user interface is friendly and easy to use. There are many available options of assets to trade and the good thing is that you can choose the timeframe for your trade, isn't that convenient? I don't know why people have to post negative reviews just to destroy Pocket Option's reputation. Honestly, I would 100% recommend this broker to anyone who wants to trade with ease and enjoy bonuses for first-time deposits. Nevertheless, there are also PROMO CODES which are shared directly from the PO Official pages and telegram group where you get additional bonuses after depositing. Isn't this awesome? NO ONE can avoid such an offer. Good job to the team behind the scenes.

May 13, 2024
Unprompted review

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