Podcast.co Reviews 84

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

This website is literally un-optimized. Suck that this is really the only "website" that basically allows posting to other podcasting platforms. The servers/Website, in general, is clunky, whenever yo... See more

Rated 2 out of 5 stars

I don't like it beacause: - You cannot edit your podcast - You can embed a player in your website but it's bugged (not really responsive), not customizable. - They say you can customize a webpage... See more

Company replied

Rated 2 out of 5 stars

Very disappointed with customer service. I am launching my podcast, so I uploaded my first episode to be distributed to all the platforms and the message I get is "Submissions pending." I tried to be... See more

Rated 5 out of 5 stars

Perfect podcast hosting. I only recommend Podcast.co to my clients and I use the platform to host may different podcasts series and hundreds of episodes with ease. The customer service and help chat... See more

Company details

  1. Cloud Storage Service

Information provided by various external sources

Everything you need to know to create your own podcast from how to reach your target audience, to inspiration for your next content. Join the podcast movement today...


Contact info

2.6

Poor

TrustScore 2.5 out of 5

84 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Can't say enough about the support from…

Can't say enough about the support from Podcast.co. They make it so easy to start up your account - they take care of everything. Even when I had issues that were of no fault of their own, they checked back in with me regularly and took care of things. Laura was amazing. I highly recommend their service!

June 25, 2021
Unprompted review
Rated 5 out of 5 stars

Podcast.co works like a dream

Podcast.co works like a dream.
From hosting a landing page, the ease of uploading and creating info for each episode, the integration of the ability to create eye catching audiograms and the seamless hosting and distribution of the podcast.
What’s not to like?

April 15, 2021
Rated 5 out of 5 stars

Love the platform

Love the platform, got awesome guests.

March 30, 2021
Podcast.co logo

Reply from Podcast.co

That's great! Very glad you've got some awesome guests lined up as well.

Rated 5 out of 5 stars

I can't be more grateful for the…

I can't be more grateful for the incredible customer service that they have. Laura was so helpful on a day that I was really panicky. Highly recommended

February 24, 2021
Unprompted review
Podcast.co logo

Reply from Podcast.co

We couldn't be more grateful to have you with us :)

Rated 4 out of 5 stars

How to start podcasting

Podcast.co is a company that has a great deal of expertise in helping create their own podcasts. I would have liked to learn from them but the time difference between Manchester, UK and Minneapolis, MN made getting the help I need difficult.

December 31, 2020
Unprompted review
Rated 5 out of 5 stars

A tool made by podcasters for podcasters.

I just recently starting using Podcast.co and I only have great things to say about it. It is simple with a grest UI.

Since I have a lot of projects on the move the time to deal with all the little parts of the podcast experience can be overwhelming but I love the analytics of podcasting, and the interface is so well done that it allows you to be as involved as you want in the parts you enjoy.

Thanks for making a product for podcasters.

December 5, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! Very user friendly website and Laura is just amazing. She helped me from the very beginning and made my life much easier.
I joined podcast.co for 1 month now and I see the positive changes every day.
Definitely worth it 100% and thank you Laura for all the help!

November 25, 2020
Unprompted review
Rated 2 out of 5 stars

Not friendly customer support

I had a bad experience with customer support, they are not willing to help :(

October 4, 2020
Unprompted review
Podcast.co logo

Reply from Podcast.co

Sorry that you feel the support was unhelpful.

After reviewing the contact you had with our support team I can see that you were trying to activate a code that had expired a few months ago.

Let me preface this by reminding you that you had purchased an AppSumo code for our service, this is a direct quote from AppSumo's help centre: "Unfortunately when you purchase an AppSumo code, you're essentially purchasing a coupon for the service, not the service itself."

These AppSumo codes do have a limited amount of time in which they can be redeemed, this timeframe is stated clearly when you purchase them. In light of the current global pandemic, we extended the time frame for these codes from April until July.

This had already been politely told to you by our support team when you informed them that you forgot to redeem your codes.

Knowing that you had unfortunately missed the window to activate the codes, our team went as far as offering you a 50% off fo for half of your first year with us, but you were not interested.

I am unsure what part of this interaction with our customer support was unhelpful to you?

Rated 5 out of 5 stars

new business, new podcast , new solutions

podcast.co has been superb for helping set up a brand new embeddable podcast series for my business. I did a lot of research into who to use and they were head and shoulders above the rest. Their staff always help and respond, they are willing to adapt their service to new ideas, they are open to suggestions and they make quite a complex process more navigable. I like the fact they are a UK company too. They demystify podcasting by breaking it all down and constantly give out helpful ideas, tips and hints for successful podcasting. I am completely confident in my choice - podcast.co is definitely a business that is flexible and wants to grow with its customers and not sit on its laurels.

August 28, 2020
Unprompted review
Rated 2 out of 5 stars

Expensive for what it is

I don't like it beacause:
- You cannot edit your podcast
- You can embed a player in your website but it's bugged (not really responsive), not customizable.
- They say you can customize a webpage with your podcast but there are very few options.
- Many hidden fees.

August 25, 2020
Unprompted review
Podcast.co logo

Reply from Podcast.co

Hi Buzzy, thanks for taking the time to leave us a review. We do appreciate all the feedback we get, both positive and negative!

Let me address some of your issues;

- We are a hosting service, not an editing service. If you do find that you have uploaded the wrong episode by mistake, you can easily replace the audio file, more information here :https://help.podcast.co/en/articles/3702009-replacing-audio-files

- Our embeddable player has a few customization options, the colour and style of the buttons are fully customizable as well as having both a light and dark theme. These changes to the embeddable player also reflect on the individual episode players, as both options are available. If you do encounter any bugs our support team are here to help and in many cases fix the bugs for you quickly so that you aren't missing out on any potential listeners.

- Our customizable pages allow you to create a destination that is easy for your fans to listen to your podcast. They can either listen on the page or subscribe to their preferred platform. While customization options are limited at the moment our development team are working around the clock to refresh and update the look and feel of these, giving you more options to make it branded to your podcast.

- All of our fees are included within our pricing, our plans are split into three different pricing categories which you can see here https://www.podcast.co/pricing. The only time you would have a "hidden fee" is if you went over your transcription allowance for the month which is clearly stated within our terms and conditions. However, we do have systems in place to warn you when you are getting close to hitting those limits to avoid any extra fees on your part, and even then we do what we can to avoid adding on any extra fees to your account.

Thanks again for the feedback, if you would like to discuss these further please don't hesitate to get in touch with us!

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