The Vale Foot Clinic Reviews 40

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

After 2 weeks of terrible pain with an ingrowing toe nail I booked an appointment with Jane at the vale foot clinic in Barry. Jane was so professional, caring and gentle with my treatment, she dealt... See more

Rated 5 out of 5 stars

This was my first visit to The Vale Foot Clinic and I was very impressed. I travelled from Bath as I could find nowhere closer for Foot Balance insoles. Matt was excellent and recommended different... See more

Rated 3 out of 5 stars

The treatment I recieve is of a very high standard. I did feel on my last visit the housekeeping might need to improve slightly. Whilst sat on the couch prior to my treatment there were a few nail cl... See more

Company replied

Rated 5 out of 5 stars

It was decided that our son have a bio mechanical test. This was conducted expertly . Our son is not one who likes going to the Doctors etc but was met with respect, patience and shown great und... See more

Company details

  1. Podiatrist

Written by the company

The Vale Foot Clinic offers podiatry/chiropody treatment out of their clinics in Dinas Powys Medical Centre and Barry. At the Vale Foot Clinic we offer a relaxed, professional service that provides high standards of podiatric care, helping you maintain the best foot health possible.


Contact info


4.6

Excellent

TrustScore 4.5 out of 5

40 reviews

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Rated 5 out of 5 stars

Painfull ingrowing toe nail

After 2 weeks of terrible pain with an ingrowing toe nail I booked an appointment with Jane at the vale foot clinic in Barry. Jane was so professional, caring and gentle with my treatment, she dealt with my foot problem with the absolute minimum of pain and discomfort I was amazed and so great full.I can't thank Jane enough for tending to my problem and walked out pain free.simply brilliant. Thankyou

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

A professional, warm, and high-quality experience from start to finish

Just back home from an excellent experience with Jane at the Barry clinic. She was exceptionally friendly and welcoming, instantly putting me at ease from the moment I arrivedI can’t recommend her enough. She did an incredibly thorough job and took the time to explain everything clearly, which made me feel confident that I was in great hands.

The entire appointment felt unhurried and genuinely caring. As a bonus, the wax treatment was surprisingly luxurious—what a treat and well worth the extra money. My feet feel brand new!

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Excelllent care in surgery and nothing to fear

I was dreading my nail surgery but in fact there was nothing to fear. Matthew and Jane at Barry clinic were gentle and reassuring and the experience was pain-free all round, with just a little discomfort having the anaesthetic injections. The aftercare was also excellent and not forgetting Justin who makes everyone feel so welcome and cared for on arrival. I would definitely recommend this podiatry clinic.

June 12, 2025
Unprompted review
Rated 1 out of 5 stars

Awful

Awful - Booked in as a new patient. 45 minute appointment, was in and out within 15 minutes.
Did not remove all hard skin from my feet, had to ask for heels to be done.
Very poor, would not recommend!!

June 19, 2025
Unprompted review
The Vale Foot Clinic logo

Reply from The Vale Foot Clinic

Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your recent experience at The Vale Foot Clinic did not meet your expectations.

We always aim to provide thorough, professional care tailored to each individual’s needs, and it’s disappointing to hear that you left feeling unsatisfied. Please accept our apologies if any part of your treatment felt rushed or incomplete — this is not the standard we strive to deliver.

Appointment lengths can vary depending on the patient’s clinical needs. However, if your appointment felt rushed or lacking in attention, that is something we take seriously and want to address.

We’re proud of the many positive reviews we’ve received from patients across our clinics — including on platforms such as Trustpilot — which reflect our ongoing commitment to high-quality care and service. That said, we recognise that we can always improve.

Constructive feedback is incredibly valuable to us, and without specific details, it can be difficult to investigate concerns thoroughly or provide meaningful support and guidance to our team members. We want all of our staff to grow and develop through honest feedback, and we would welcome the opportunity to speak with you directly to better understand your experience and see how we can make things right.

Please feel free to get in touch with us on 01446 677117.

Kind regards,
The Vale Foot Clinic Team

Rated 5 out of 5 stars

Excellent first rate service

I throughly recommend this practice to anyone. I required attention for a nail issue which was assessed by Rachel who was fantastic and extremelyprofessional. I was put at ease and the treatment completed, Rachel was superb explaining what she was doing, how her treatment worked etc. I have always had a great experience with this organisation, always had professional treatment and extremely reasonable in pricing. I am aware Rachel has only recently joined the practice but I have no doubt she will be a huge asset to them, her professionalism, communication skills and experience are a huge advantage to this company. More than happy to recommend and will certainly use again. Thank you

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

This was my first visit to The Vale…

This was my first visit to The Vale Foot Clinic and I was very impressed. I travelled from Bath as I could find nowhere closer for Foot Balance insoles. Matt was excellent and recommended different insoles for my foot problem which have helped the pain. Would recommend to friends and family.

January 16, 2024
Rated 5 out of 5 stars

Highly recommended

First visit with my son to their practice in Barry today and was very impressed. Jo the podiatrist was lovely and is obviously very experienced. She clearly explained everything as she was going along, and finished with practical down-to-earth advice to my son on the ongoing management of the issue with his toe.
The gentleman on reception (sorry,don't know his name) was welcoming, the premises are clean and costs are very reasonable and honest. Would not hesitate to use them again if necessary. If like me, you have niggling doubts about trying to find someone from the internet, rest assured you won't go wrong with these lovely people, and I would definitely recommend them to anyone looking for a podiatrist in Barry and the Vale.

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

Well that was worth every penny

Well that was worth every penny Jo was professional, informative and brilliant gave me great advice and talked me through what treatment she was doing on my ingrowing toe nails and cracked tough skin I definitely intend to keep going to stay on top of my feet (excuse the pun) do not hesitate if you are thinking of making an appointment you won't be disappointed

August 24, 2023
Unprompted review

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