Podsdirect has a mixed reputation based on my experience and others. Some customers have found them reliable, with fast delivery and great variety, including the best prices on snus and nicopods. Howe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have been ordering off PodsDirect for the past year or so, and have never had any issues, pots always come speedy and they always get back to me the same day or the next. They have the best variety o... See more
Please do not use this company it is a fraudulent site. We spent £70 to buy a thermal heating jacket. The jacket doesn't heat and was poor quality. Tried to contact their customer service. The email... See more
I have been using pods direct for half a year now after shopping around from place to place. I was pointed in the direction of the website and quickly found my new place for buying. I have been using... See more
Company details
Information provided by various external sources
Pods Direct are the UK's retailer of the swedish snus derived nicotine product, nicopods. A healthy, harm reduced alternative to smoking and vaping.
Contact info
United Kingdom
- podsdirect.co.uk
People also looked at
Podsdirect has a mixed reputation based…
Podsdirect has a mixed reputation based on my experience and others. Some customers have found them reliable, with fast delivery and great variety, including the best prices on snus and nicopods. However, for some, parcels didn't arrive, and communication was difficult. While some users have had a smooth experience, others were not so lucky. Overall, they offer decent service, but there's room for improvement.
October 28, 2024
Unprompted review
Mystery box of snus arrived on time
Mystery box of snus arrived on time , cheers 👋🏽
August 2, 2023
Unprompted review
PLEASE AVOID!!!!!!
PLEASE PLEASE PLEASE AVOID
NO NEXT DAY DELIVERY
POOR CUSTOMER SERVICE
DELIVERED TO THE WRONG HOUSE AFTER A WEEK OF HASSLING THEM TO TRACK MY ORDER
December 8, 2022
Unprompted review
Please do not use this company it is a…
Please do not use this company it is a fraudulent site. We spent £70 to buy a thermal heating jacket. The jacket doesn't heat and was poor quality. Tried to contact their customer service. The email bounced back on numerous occasions, the telephone number is disconnected and the contact page doesn't respond. Please please beware.
November 16, 2021
Unprompted review
Ordered 2 weeks ago
Ordered 2 weeks ago, not sendt, never answer mail or message at FB. This is fraud. Reported the company to Viva Wallet as they use to get payment and to Visa.
Also reported FB website, Instagram, and fill out police repport
October 4, 2021
Unprompted review
Never arrived, money gone
Ordered a coulple millions snus pods 3-4 weeks ago and still nothing. Money taken, no tracking and no response.
May 15, 2021
Unprompted review
Bought last Thursday and now it is…
Bought last Thursday and now it is Friday next week and never received my purchase. Normally I would get a order shipment email to notify me it has been shipped but haven’t, very disappointed expected my order (order 4084)
April 23, 2021
Unprompted review
Ordered 2 weeks ago
Ordered 2 weeks ago, no tracking number received, no reply off of any form of social media or WhatsApp, also texted my friend back but ignored me for a week, and still won’t reply
April 16, 2021
Unprompted review
Pleasant experience
Pleasant experience! Great range of products and super fast delivery as usual. Ordering again ASAP! Thank you
March 30, 2021
Unprompted review
Fast delivery
March 29, 2021
Unprompted review
Do not recommend
Do not recommend. It’s been days and days and have still not received my order and no surprise they haven’t answered on their social media either after giving me quick responses days before. Do not recommend.
March 28, 2021
Unprompted review
Service was excellent
Service was excellent, received every product on time.
March 26, 2021
Unprompted review
Best snus around great service easy to…
Best snus around great service easy to order!
March 26, 2021
Unprompted review
Pods
Next day delivery is spot and best variety of snus you can find 👍
March 26, 2021
Unprompted review
Top tier service
Top tier service. Always prompt replies and can never doubt the next day delivery they have
March 25, 2021
Unprompted review
Best and most reliable company to buy…
Best and most reliable company to buy snus/nicotine pods from great service and would highly recommend 👍🏽
March 25, 2021
Unprompted review
Great service
Great service, always very easy to place an order and always a great choice in stock. Would highly recommend
March 25, 2021
Unprompted review
My orders was fasting en great pur…
My orders was fasting en great pur product amazing I liked 👍🏽
March 25, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.