Pointerpro Reviews 

136
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

But this review focuses on their customer service and support. We needed it—and PointerPro delivered it.

Rated 4 out of 5 stars

My company uses Survey Anyplace (SA). We switched from SurveyMonkey because of the flexibility that SA offers. We like how much control we have on the look and feel of the survey, and the option of... See more

Rated 4 out of 5 stars

Pointerpro is the most advanced and flexible platform we have found for online assessments. Excellent customer service and technical support. It took us a while to get set up and we had some issues at... See more

Rated 5 out of 5 stars

We deployed Pointerpro to help us build out our assessment to understand if individuals are operating from a compromised state of mind. We are hoping to get ahead of poor decisions that may lead to ad... See more

Company details

  1. Software Vendor

Written by the company

Create your own online assessments and automatically provide respondents with personalized reports. Turn your expertise into a tool that delivers individualized advice at scale.


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4.7

Excellent

TrustScore 4.5 out of 5

136 reviews

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4.7

All reviews

(136)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

My entire experience with Survey…

My entire experience with Survey Anyplace was sensational. I used it in 4 different projects, whether for evaluations, research or even testing new business models. The team is always ready to help and answer questions. They definitely make a difference.

December 14, 2020
Unprompted review
Rated 5 out of 5 stars

I did a good deal of research before deciding

I did a good deal of research before choosing Survey Anyplace and I am glad I did because I can say with confidence that this platform offers the most flexibility of any of them. I have used it for feedback forms, self-assessment tests and online quizzes with great success and a truly professional look. The customer service is excellent. Highly recommended.

December 14, 2020
Unprompted review
Rated 4 out of 5 stars

Survey Anyplace is a solid option for online surveys

Generally, Survey Anyplace is really easy to use, and I really appreciate how it prepares the data and presents the summary of results. There are some additional question formats that would be nice, like a matrix for rating. And the sectioning of questions has caused some confusion but easy enough to learn from.

December 14, 2020
Unprompted review
Rated 5 out of 5 stars

The best platform for the job

We were looking for the best platform to carry out an inbound prospect survey and, to be honest, this was the only tool that had the capabilities we needed. It's pretty easy to set up and does everything we need.

December 11, 2020
Unprompted review
Rated 5 out of 5 stars

Great tool for customer surveys

Great tool for customer surveys. We use SurveyAnyplace for our yearly customer survey. The setup of the survey is done in max 1 hour. Once the survey is done, it has some great reporting functionalities. the final report can is delivered in PDF or CSV.
It's also a great tool if you don't need a survey tool whole year long. You can activate and de-activate at any time at no cost. Other tools oblige you to take a yearly subscription.

December 11, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing product and customer service

Had a fantastic experience with the tool, people and Enterprise plan services of Survey Anyplace. In less than 3 hours of discovering this tool through online search, I was on a call with Vincent from their team and he had set up a trial account for me. And , we were in different time zones :). The interface is so neat and self explanatory, that I was able to set up my survey in about 2-3 hours end to end with excellent help from the self-help resources on their website. Some advanced queries were cleared by Seppe and Vincent on call. End to end, we rolled out this initiative for approx. 3000 users and we had a seamless user experience. The team is extremely supportive and I look forward to using their services consistently.

December 10, 2020
Unprompted review
Rated 5 out of 5 stars

We have used Survey Any Place since March 2020

We have used Survey Any Place since March. The platform has been amazing for our business and our main way of generating leads. I firmly believe that this has been responsible for the huge growth we have seen this year as well as our other marketing activities. It is slick and looks professional...which is great if you are a start up company and don't have the expertise/resources to try and design something like this yourself!

Support is also available whether it is a small question or a bigger query with quick response times (under half an hour some of the time!). Seppe, Vincent and Mark have all been amazing.

Becky - Connections in Mind

December 8, 2020
Unprompted review
Rated 5 out of 5 stars

Survey Anyplace is intuitive.

Survey Anyplace is an easy to use, intuitive survey solution. The support I received was rapid and resolved in a short time frame. Any additional features are considered and potentially implemented if found useful. Would recommend. Qualified this solution against 5 competitors.

December 8, 2020
Unprompted review
Rated 5 out of 5 stars

Great for assessments

We needed to set up an assessment for a new project we released. Everything we needed to make this possible is in Survey Anyplace. The support was great and the results are fantastic!

October 28, 2020
Unprompted review
Rated 4 out of 5 stars

Mixed experience…

I have had a mixed experience with SurveyAnyplace and have made a lot of suggestions in my direct feedback but - on the positive side it was ultimately able to do what I wanted it to do with quite a lot of help from the team (the help when it came was really useful but I felt as if I had to fight for it at times.

October 28, 2020
Unprompted review
Rated 5 out of 5 stars

Lead Generation Tool

We needed a simple lead generation tool. We were able to create a survey that operated as a digital workbook, with output on the screen. It was just the right amount of content (and feedback) to give prospects a valuable experience, but give them a reason to reach out to us.

I'm very pleased with Survey Anyplace.

October 26, 2020
Unprompted review
Rated 5 out of 5 stars

Super helpful team

Super helpful team
Needed quite a bit of help getting the back end formulas sorted for the Reportr system to work but they were happy to help either via chat or on a video call
Love how the system looks
Pleased with how things are going.

October 21, 2020
Unprompted review
Rated 4 out of 5 stars

Great surveys easy built

Great software to build good looking surveys with complex structures. Also good connections and integrations to link to your other tools. Reports are very easy to get and are clearly arranged.
Everything could be a bit more intuitive but still quite easy to use.

October 20, 2020
Unprompted review
Rated 5 out of 5 stars

The only tool I've found that had the…

The only tool I've found that had the assessment/reporting capability that I needed! My team was looking to create an assessment that gave participants a report of the results of their assessment and SurveyAnyplace had all of the capabilities we needed. It has a lot of complex functions but also is pretty intuitive from a UX perspective. The team is also very responsive whenever I need help.

October 19, 2020
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! It's very easy to use with a range of options. This platform is user friendly and worked perfectly for what I needed. The customer service team is extremely accommodating and helpful. I love the chat feature that's available when building your survey. This is my new go to site for surveys.

October 19, 2020
Unprompted review
Rated 5 out of 5 stars

Been most impressed with what Survey…

Been most impressed with what Survey Anyplace can do. As I work with it I'm learning more and more. The support team has been Very helpful guiding me in the right direction too.

October 19, 2020
Unprompted review
Rated 5 out of 5 stars

Perfect Business Partner

The SurveyAnyplace team and platform have been wonderful to work with. The capabilities are exactly what we needed to drive a successful consulting program. We continue to be impressed and have brought other parts of the program in to experience the benefits as well!

October 12, 2020
Unprompted review

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