I dropped my Air vest of for a well needed check over, it hadn't been looked at since new 4 years ago, it was returned very promptly with a couple of new upgraded items fitted at no charge. The serv... See more
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See what reviewers are saying
Quick & easy service of my air vest. Would have been quicker if the courier hadn't delayed delivery the moment it was due to leave the depot, but it arrived the following day & that's not PointTwo's... See more
What a great company once you have a point two air jacket or my case two you basically keep it for life,bit like triggers broom every year new bits get added or you change shell colour and you jus... See more
As a novice rider I was attempting the canter and fell off the 17h horse I was riding. It’s a long way down but I was saved from serious injury by my Point Two Air Vest. I walked away without any dama... See more
Company details
Written by the company
As an expert in the equestrian industry, we understand that whether you're eventing, hunting, or show jumping, safety is a top priority. That's why our air vests are designed to provide maximum protection and comfort, allowing you to fully enjoy your ride. With input from top riders around the globe, we strive to offer the ultimate safety and comfort in our air vests, catering to riders of all ages, sizes, and disciplines.
Contact info
Reeds Lane , RH139DQ, Beckley Stud, United Kingdom
- +44 1403 732128
- Info@pointtwoairvests.com
- pointtwoairvests.com
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Air jacket returned promptly
Air jacket serviced, cleaned and returned quickly, but unfortunately smelling strongly of dreadful artificial scent, which is still lingering nearly four weeks later.
Super customer service
Super customer service, looked after my air vest very well, turnaround was super speedy and arrived very well packed with confirmation of service being completed

Reply from Point Two
Very quick service.
Posted 1st day, paid invoice 2nd day, backin post 3rd day. As canisters had to come by land it took a few days to get back but great service.
Safety ensured
Genuine interest in my requirements, asked relevant details , advised the correct size , helpful and patient. My air jacket arrived within a day or two and is a perfect fit , comfortable and reassuring. I am 86 years old and with my air jacket hope to continue riding confidently and safely for as long as possible

Reply from Point Two
Let down badly by their courier
Let down badly by their courier
Point two did in their defence rectify the late delivery by sending another by a different courier but obviously my delivery was still late and I needed the cannister.
Excellent service
I posted my jacket on the Wednesday for next day delivery and it was return to me on the Friday. It had been fully serviced - looked like new and with a replacement air bag and lanyard. Excellent service and turnround.

Reply from Point Two
Very very helpful lady
Very very helpful lady.
Got the right size jacket, as bought wrong secondhand size.
Many thanks
Jackie

Reply from Point Two
Easy to use website / booking and…
Easy to use website / booking and paying for service. Fast turnaround, and good communication. Just let down a little by the courier not delivering as requested to neighbour and not telling me that the package was behind garden gate. I appreciate this is not P2's fault

Reply from Point Two
Dropped the jacket off and got it back…
Dropped the jacket off and got it back the following day
Amazing service as always with super…
Amazing service as always with super fast return delivery
Can’t recommend highly enough

Reply from Point Two
We have always had great service from…
We have always had great service from Point Two. The annual service/upgrade is turned around super quickly and any questions handled in a friendly way.

Reply from Point Two
Air jacket 100%
Air jacket 100%
Carrier not great - although weather conditions bad
which may explain
Easy service of my air jacket and very…
Easy service of my air jacket and very quick return. Thank you.
Excellent customer service
Excellent customer service, you can speak to someone ..oh joy! Fast return of serviced jacket
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