Point Two Reviews 162

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I dropped my Air vest of for a well needed check over, it hadn't been looked at since new 4 years ago, it was returned very promptly with a couple of new upgraded items fitted at no charge. The serv... See more

Rated 5 out of 5 stars

Quick & easy service of my air vest. Would have been quicker if the courier hadn't delayed delivery the moment it was due to leave the depot, but it arrived the following day & that's not PointTwo's... See more

Rated 5 out of 5 stars

What a great company once you have a point two air jacket or my case two you basically keep it for life,bit like triggers broom every year new bits get added or you change shell colour and you jus... See more

Rated 5 out of 5 stars

As a novice rider I was attempting the canter and fell off the 17h horse I was riding. It’s a long way down but I was saved from serious injury by my Point Two Air Vest. I walked away without any dama... See more

Company details

  1. Safety Equipment Supplier

Written by the company

As an expert in the equestrian industry, we understand that whether you're eventing, hunting, or show jumping, safety is a top priority. That's why our air vests are designed to provide maximum protection and comfort, allowing you to fully enjoy your ride. With input from top riders around the globe, we strive to offer the ultimate safety and comfort in our air vests, catering to riders of all ages, sizes, and disciplines.


Contact info

4.9

Excellent

TrustScore 5 out of 5

162 reviews

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Rated 5 out of 5 stars

Excellent service

I had looked at the Point 2 over Xmas but hadn’t realised the offer was due to end Boxing Day. So when I tried to check out the day after, the discounted price was no longer showing. Contacted yourselves and I received a reply so quickly and with a discount code to allow me to purchase at the reduced price. Thank you so much!

January 3, 2025
Rated 5 out of 5 stars

Sandra was amazingly helpful

Sandra was amazingly helpful. I was unsure which size to purchase and she helped every step of the way, including post purchase to ensure it was the right size.

I felt valued and that my safety was the priority.

November 26, 2024
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Reply from Point Two

Thank you Meg, our priority is to ensure our customers are happy with their purchase and the service we provide will mean customers come back to us.

Rated 5 out of 5 stars

Great customer service

Really nice company to deal with, very helpful when I had an issue with my jacket. Repaired it and turned around very quickly so I was barely without it! Thank you!

November 26, 2024
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Reply from Point Two

Thank you Ros for your kind words, glad we got it sorted quickly for you.

Rated 3 out of 5 stars

Quick service but extortionate postage…

Quick service but extortionate postage to EU. Amazon does better for similar products.

November 5, 2024
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Reply from Point Two

We are sorry but have to charge what it costs us. We don't make any profit on shipping to EU and we are not a big co like Amazon.

Rated 5 out of 5 stars

Great service

Great service, I feel safer knowing my jacket is serviced and there if it is needed on unplanned landing!

November 1, 2024
Rated 5 out of 5 stars

Easy process great product

Easy process from order to delivery, even had a call to confirm a discrepancy with my address. DHL delivery was delayed and I got an email saying it had been delivered, which was a bit of a worry as it hadn’t been, but it was delivered the following day.
The air vest is very well made and comfortable to wear, in fact didn’t know I had it on, would definitely recommend so far, fortunately I haven’t tested deployment and I hope I didn’t any time soon. I have a young horse so it’s likely though. I got this following a fall three weeks ago using an airoware back protector which protected my bones but left me very bruised, as an older rider I’m hoping I’ll now bounce a bit better than I did. Overall so far I’m very pleased with my purchase

October 28, 2024
Rated 5 out of 5 stars

Efficient

I sent my air jacket for a service on Tues, it was back on Thurs. Looking like new.
What an amazingly efficient service. Thank you

September 26, 2024
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Reply from Point Two

Thank you and stay safe.

Rated 3 out of 5 stars

The cost of postage

The cost of postage, it was well over the top , tiny package, not happy about paying £10 , definitely unhappy with it

September 2, 2024
Point Two logo

Reply from Point Two

Hi Sharon, we are sorry that you are not pleased with our shipping costs and would be happy to discuss a solution.

Rated 5 out of 5 stars

What a great company once you have a…

What a great company once you have a point two air jacket or my case two you basically keep it for life,bit like triggers broom every year new bits get added or you change shell colour and you just keep going and you end up every so often with a new jacket .
The service facility is excellent and makes the whole experience enjoyable and cost effective
My jackets have saved me from numerous injuries I am sure
Yes it is worth the investment you will not regret it
Wonderful company with a great product

August 30, 2024

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