Bought an ultra premium box as a one off to try out before deciding whether to register for a subscription When it arrived I was one booster pack short, and when I contacted PokeParcel Andrew was v... See more
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Review summary
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Reviews shaping this summary
Loved my 1st mystery box, And got joltenon in an ace gem mint 10 couldn't believe it. Would recommend for anyone who loves collecting pokemon and likes a mystery box Fab customer service with qu... See more
I think it’s a brilliant idea and also the service is top tier Thank you ( but one little thing this month box was terrible I’m sorry ) but apart from that I love waiting every month to receive my par... See more
The parcel was better than expected Had a great selection of packs with some excellent cards and got a nice get graded 10 in there too so absolutely thrilled and can’t wait for my next one to arri... See more
Company replied
Company details
Written by the company
The biggest, the best and frankly the most aesthetically pleasing TCG subscription box there is, period. Boxes, slabs and bundles all to your front door, every month. What is not to love? Each box is guaranteed booster packs and graded cards, we really are one of a kind.
Contact info
Office Block A Limekiln Road, NP4 6TF, Torfaen, United Kingdom
- info@collectorparcel.com
- pokeparcels.com
4.3
Excellent
200 reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
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I have had a few pokeparcels now and…
I have had a few pokeparcels now and have always looked forward to seeing what I have got, some of the items remind me of when I first started collecting. I had a few questions before upgrading from the standard box and Andrew has always responded very quickly. Can't wait to see what I get next month
April 21, 2025
Reply from CollectorParcels
Appreciate the kind words David, we try our best :)
Thanks,
The Pokeparcels Team
Good product, nice people, Shame about the wait.
Pros:
- Packaging and design of product is very good.
- Concept of business model is cool.
- Value of products received evened out to price paid.
Cons:
- Took 13 days from point of payment to receiving box.
- Shipping charge is too high.
A good concept, customer service guys were nice, product satisfactory. Just wish there was a warning when buying that I would have to wait for them to ship the item at the same time as everyone else. Signed for delivery isn't really signed for and therefore shipping cost is too high in my opinion.
May 25, 2025
Reply from CollectorParcels
We recently connected with Robbie to discuss his valuable feedback, particularly regarding the visibility of our subscription details.
Robbie's insights prompted us to review our current setup. We found that while our subscription items were indeed exclusive to subscription pages, crucial information appeared after product details.
To address this, we've made some key changes:
Enhanced Subscription Pages: We've added more detailed subscription information directly onto these pages.
Clearer Model Highlights: Our unique subscription model is now more prominently featured on all subscription pages.
Receiving such detailed and constructive feedback is invaluable for our growth.
A big thank you to Robbie for helping us create a clearer experience for everyone going forward!
Thanks,
The Pokeparcels Team
Wonderful :)
Wonderful experience opening up the parcel. Nicely presented and will happily buy again in the future.
May 14, 2025
Reply from CollectorParcels
Thank you :)
Thanks,
The Pokeparcels Team
Reply from CollectorParcels
Gotta catch them all!
Thanks,
The Pokeparcels Team
Fantastic mystery boxes
Excellent box with quality packs and lovely slabs, had to subscribe after trying out one box!
May 6, 2025
Reply from CollectorParcels
Thank you :)
Thanks,
The Pokeparcels Team
I rarely review items
I rarely review items, but I was looking for something different, a gift to myself every month and I came across PokeParcel.
I was unsure of the quality, I checked the reviews and decided to order a few different boxes to see what they were like.
I am sooooo impressed, packaging is great contents are amazing and well worth the money in my opinion. Some nice extras I have never seen before.
I am that happy I have signed up to the Premium Box Monthly Subscription.
What better way than to treat yourself every month, amazing company, great products would highly recommend.
May 15, 2025
Unprompted review
Reply from CollectorParcels
Thank you for taking the time to review us, it means the world to know that people like what we do!
Thanks,
The Pokeparcels Team
I was really unsure about the value in…
I was really unsure about the value in this. However was really happy and surprised with the contents. Got the MasterBox - PSA 10 card, loads of booster packs, sleeves and some items I’ve never seen before. Will be ordering again!
May 8, 2025
Unprompted review
Reply from CollectorParcels
Thank you for the kind words!
Thanks,
The Pokeparcels Team
Reply from CollectorParcels
Thank you,
We are glad that you liked the box :)
Thanks,
The Pokeparcels Team
Amazing!
Lovely company, extremely happy with my order and very very good value for money. Was super fun to open and had a blast. Thank you!
March 21, 2025
Reply from CollectorParcels
Thank you Finlay
Thanks,
The Pokeparcels Team
Reply from CollectorParcels
We try our best :)
Thanks,
The Pokeparcels Team
Great experience with this company
Great experience with this company, managed to get my parcel out quickly and in time for Mother’s Day so I wasn’t in the doghouse!!
March 30, 2025
Unprompted review
Reply from CollectorParcels
We are glad that you werent in the doghouse!
Thanks,
The Pokeparcels Team
Great service and great idea A*
Great service and great idea. It’s a lottery what you will get but definitely worth a go. Will definitely get more in future. Thank you
March 9, 2025
Reply from CollectorParcels
Im sorry that you didnt get the chase pack in our vintage series, but thank you for the review.
Thanks,
The Pokeparcels Team
Great box!
Great box! Well worth the value, some great stuff in there! Can’t wait for my next one!!
March 3, 2025
Reply from CollectorParcels
Thank you :)
Thanks,
The Pokeparcels Team
Would recommend
Got stuff that was valued more then I paid for the box and very happy with my purchase!
March 9, 2025
Reply from CollectorParcels
We aim to please ;)
Thanks,
The Pokeparcels Team
Just got my premium Pokémon parcel and…
Just got my premium Pokémon parcel and IV gotta say I'm very impressed, top quality service.
March 11, 2025
Unprompted review
Reply from CollectorParcels
Thank you Chris
Thanks,
The Pokeparcels Team
Very good product if you’re a fan of Pokémon
I ordered the ultra premium box and I’m very happy with the product, I pulled some good hits from the packs and also got an amazing graded card! I will definitely be ordering from PokeParcels again :)
March 6, 2025
Unprompted review
Reply from CollectorParcels
Glad that you enjoyed the box and thank you for your kind words,
Thanks,
The Pokeparcels Team
Reply from CollectorParcels
Glad that we could help out
Thanks,
The Pokeparcels Team
Good product but….
Overall very happy with the product however… the PSA slab came in a protectively acrylic case which was impossible to open without eventually forcing it and breaking it which was a shame as it’s a decent case and obviously part of what I paid for just wanted to put another PSA card in it
February 16, 2025
Reply from CollectorParcels
Have reached out to Tom and have sent another two cases out to him :)
Thanks,
The Pokeparcels Team
A great experience
A great experience. Really fun to open up the boxes, and a really good graded card!
February 4, 2025
Reply from CollectorParcels
Hey Charlie,
Im glad that you enjoyed the experience!
Thanks,
The PokeParcels Team
Pokeparcel…
Great packaging made up with the surprise psa slab. Will definitely be ordering again
February 11, 2025
Reply from CollectorParcels
Hey Thomas,
Thank you :)
Thanks,
The PokeParcels Team
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