Pokerstars Reviews 305

Worse ever site going I put load in today 2 rubbish the bonuses were 1.20 and 1.30 bonuses on 20 pence u dont even get play time on this site I deposit again well this time not 1 bonus this site is a rubbish site loads of dead spins more dead spins then winning spins lagging a lot and wen u contact em they do nothing stay away from this awful rubbish site id love to be in credit with this site but that would never happen stay away wen u get wining spins there very rubbish like this site please stay away if I cud id gave this site minus 50 stars very poor with slots on this site stay away please

Save your time and money!! Wow
Warning future player !!
I have got verified went thru security on both ends bank and game then I go to my account to play and its restricted. Still trying to resolve nobody to help . Chat is the option and its a sit and wait until you get tired and give up . No live assistant . Tell you to follow links enter pins and it dont work its rigged . Its the worst experience I have ever had online gaming or casino and this is just the open to the gaming . Imagine how it will be once you can play if you get to . Bad business practice and worst way to start out a bad practice .

Well yet another rubbish site 55 .00 I put in 35.00 on dog house on 20 pence slots it was lagging wheels were jumping loads of dead spins not 1 bonus its rubbish wining spins a joke of a site I was on for about 15 mins then I put 20 on amulet of dead yet again not 1 bonus loads of dead spins rubbish wining spins not worth aving only on 8 mins wats going on with these slots they ave all gone rubbish u expect to get play time and a bonus mind u wen u do get a bonus sometimes they under 5.00 very poor payout site but do withdraw from. This site sometimes it annoys me wen they email u saying they upped they credit limit and they lie they shdnt do this it shd be against the law wen they lie so ull put more money in this rubbish site yet again not 1 bonus only on 9 mins very poor site stay well away not worth playing on this site keep ur money like I will from now on

Got given £5 free bonus won £40 withdraw it and had it within 30mins. I’m made up

AVOID, AVOID, AVOID! Their service is unbelievable… While I was playing casino yesterday I make some comments but I WASN’T THE ONLY ONE!They restricted my account. Been trying to reach for help whole day.. After 5 hours I received an email and I responded and NOW I’ve been waiting again for AGES AGAIN..! It Definitely looks like a BIG SCAM! There is NO PHONE NUMBER provided and the whole thing looks VERY, VERY SUSPICIOUS! You CAN NOT resolve simple issue. Yesterday increased my deposit limit AFTER AGES AGAIN, today they said I spent too much and closed everything! I LOST QUITE A LOT OF MONEY AS WELL!!!LEAVE PEOPLE TO PLAY IF THEY ENJOY! BECAUSE CLOSING EVERYTHING MAKE EVERYTHING WORSE

The worst online poker i have played, you are going to lose 90% of the time. I think this site is very rigged!

WORST PLATFORM ONLINE

From 10 years to this date. Since they change ownership..they are absolutely scandalous..it's an open scam..no wo der the traffic id that..they should be investigated.
This is a clear scam..plain and simple

This casino sucks big time everytime I get the black mystery chest my browser or even the app glitches out and I get nothing at all like everything I do on this casino and app just rips me off big time if your going to be a Trademark casino franchise or whatever can you be more legitimate and send me all my history from when I started playing on this casino 🤬🤬🤬 if I could I wouldn't even give it a star rating no choice but to rate 1 shitty star!

Awful, please avoid!
Played mostly the free promotions, then decided to deposit it wasn’t much £20 but when to play the game got message ‘casino games unavailable’ no problem I’ll just withdraw my £20 (I’ve already passed all checks)
You can’t withdraw to the bank you’ve just deposited from, gives no other options
Message support numerous times over last three days no reply!

Stay clear if you want a stress free interaction

€10 was stolen from me by PokerStars, possibly €20 based on these reviews. I put in €20, played €10, tried to withdraw €10 at which point they said I need to play it first. I don't know if I entered my username or password incorrectly, but very quickly, I realized my account was frozen. In my spam folder, I received a security email from PokerStars requesting proof of address and photo ID. After sending these, I received nothing back. 3 working days later, I got 4 potential email addresses for PokerStars (none of which are listed on their site) and emailed all of them. I got a return email from one saying I now need to take a photo of me holding my ID close to my face. Should I wear a clown hat too? This is a joke. Are they selling personal data to AI companies or other scamming companies? This site stinks of fraud. Absolutely no need for such ridiculous requests. This company is doing whatever it likes with no accountability or independent or government oversight. I was lucky to leave only €10 in my a/c but I would happily keep my integrity and walk away from the group of corrupt people who run and operate PokerStars. My advice, considering the overwhelming complaints and my personal experience is to steer clear of PokerStars (and possibly similar sites too, unfortunately)

Advise better platforms available. From my experience, an absolute nightmare and avoid.
Issue attempting to withdraw my own funds.
Warning when company creates barriers to prevent withdrawal of own funds and extremely poor levels of customer service!
Also believe software very questionable, again, safer platforms available - Enjoy gambling, just not with these.

Joined years ago never had a problem withdrawing funds ie 4000 dollars earlier this year. Anyone who says the games are rigged is just a crap player. If you think some bad beats are unreal try watching some live poker you donkeys.

I thought I'd say my experience with poker Stars. Total shit show. I submitted all the documents they requested, which was literally handing over my identity. They unfroze my account only for it to be permanently shut down a week later with no email prior to inform me. Also I had under a £100 in my account.

Avoid this platform at all cost to save yourself headache going forward.

Has to be the best site am ever played. Its more than fair so best be on you A game when playing. Get yourself on the Hacksaw gaming slots

Holy gosh, it’s comical how horrific these folks are. So many technical issues backed up by some of the most incompetent customer support folks I’ve spoken in my brief crappy life 😂

Do yourself a favour, if you’re planning on using these guys- drink faeces-laden water instead (probably less painful)

Why am I waiting hour upon hours to wait for you to confirm my details. Everywhere else takes a matter of minutes.

Every week my account gets put with the Anti Fraud team regarding a VPN which I am not using. Then submit my details and wait 30 whole hours for them to be reviewed.

Joke of a gambling site. I will be reporting your company to the gambling commission for un fair practices

most rigged site i have ever played on used to be ok not any more haven't had a cash out in months!!! just loose loose loose no matter what

My PokerStars UK account was restricted immediately after I deposited money. I previously had an older account (which I can’t access anymore), so I created a new one in good faith. Instead of helping me verify and resolve this, PokerStars have kept (Saying they have froze) ALL my funds and stopped responding.

I’ve emailed and tried chat multiple times with no meaningful response. There’s no phone support or clear escalation path. This is unacceptable for a UK-licensed operator — customers should not be left without access to their own money.

Please contact me and resolve this now — either restore my account access or refund my deposits to the original payment method.

Username: Nakzzzzz

This experience has destroyed my trust. Until PokerStars resolves this, it feels indistinguishable from a scam.

I've emailed their support team with the ID proof, but they keep on sending automated replies first saying my account is active (which is not) and on another thread I need to submit ID documents again (which I have done more than 10 times now - on their website, app, and also over email).

What a joke of a platform, was taking my deposits for a while until randomly an email came in account for closure as I have been found associated with accounts even tho I fully verified my account ao I could enjoy full experience, AVOID AVOID AVOID just takes money