Polar Haircare Reviews 

7,204
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 6,230 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the hair dye for providing wonderful, natural-looking color coverage that effortlessly conceals gray hair without leaving behind any unpleasant chemical smells. People find the shampoo very simple to apply at home, making the entire coloring routine remarkably quick and completely mess-free compared to traditional options. Though some customers experienced minor issues with specific color shades not turning out as expected or failing to fully cover stubborn greys on the first try. A few reviewers also noted encountering mild skin irritation, temporary staining, or noticeable hair dryness after using the formula.

What people talk about most

Product

Clients share positive opinions on product, highlighting how easy it is to apply and how well it covers grays... See more

Quality

Reviewers mention positive feedback about quality, noting that the application is easy and leaves hair... See more

User experience

Users describe positive interactions with user experience, highlighting that the application process is... See more

Order

Customers had ambiguous experiences with order processing and delivery times. Reviewers noted that orders... See more

Value for money

Reviewers highlight ambiguous aspects of value for money. While some consumers express extreme frustration,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Its still early days for the product but happy so far...firstly delivery was pretty quick and efficient.. My first application, I'm generally all over white on top with grey sides. The polar colour m... See more

Rated 5 out of 5 stars

The product is great and the customer service is even better. After using the shampoo, my hair is very soft and much more manageable. My stubborn greys resisted, so the application definitely didn't... See more

Rated 5 out of 5 stars

Won’t use anything else now. Nice and easy to apply, wait up to 20 minutes and then wash off always covers my greys and makes my hair feel very soft and shiny, the best it’s ever looked. The only... See more

Rated 5 out of 5 stars

Well I bought the light brown shade at first and didn’t get great results as it came out a bit orange/reddish, but as most companies say choose a shade lighter etc, I went for the Dark brown next and... See more


Company details

  1. Hair Product Store

Written by the company

Polar offers a natural and safe way to cover gray hair and beards in just 10 minutes, all from the comfort of your home. Our easy-to-use dye shampoo nourishes your hair while providing long-lasting, mess-free results.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(7,204)

6,380 reviews in the last 12 months

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Rated 5 out of 5 stars

Polar Hair is now part of my busy life

Polar Hair is now part of my busy life, it's quick and easy: apply, wait 10 minutes, rinse and voilà! Rocking a vibrant color that covers my gray! I get so many compliments since I use purple.

September 1, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute Garbage!

Absolute garbage. The blonde hair dye first did nothing. No grey coverage at all. Customer service told me to try two more times, leaving it on for 20 minutes. By now I’m thinking I might as well get a box dye. Still, I foillowed the advice and ended up with bright brassy yellow hair, turned dry and brittle - and still greys!

Customer service are a nightmare. I have asked for a full refund and - I’m not kidding - 17 emails later they are negotiating from 30% to 80%, oh, and asking me to return the bottle INTERNATIONALLY WITH NO LABEL!!

They have a scam going on with the reviews: they email you and ask what rating you will give them. If it is less than 4*, they redirect you and you can’t leave a review!

If you read reddit you’ll see the truth. Most people give up as it is so fugging hard.

Absolute scam.

AVOID AT ALL COSTS!

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

I like the product

I like the product; it didn’t cover my grey hairs very well the first time, but it worked well the second time. I hope it won’t have any harmful effects in the long run.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Pleasantly surprised

Pleasantly surprised! Covered my roots so well and in only 10 minutes... Love that I didn't have to mix two bottles and let it sit for 20-30 minutes. There was no staining of the skin around my hairline wither! I didn't realize there were gloves included in the box and the instructions don't mention wearing gloves. (But I did use gloves that I had already before finding the gloves in the box)

August 19, 2026
Unprompted review
Rated 4 out of 5 stars

I certainly need more than a few pumps…

I certainly need more than a few pumps to cover my hair. It's shorter in length but thick and unlike what is advertised, I needed 12 pumps total to fully cover my dry hair. I mix the medium brown with red for a soft auburn color. The result was very satisfactory and my grey hair did blend in well with a natural brown/red color.

August 29, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use

Easy to use
Covers well
Worth the money - I have hair a few inches below shoulders and can get 3-4 applications from each bottle
Doesn’t stain hands or skin, I use cotton pads and some cream to wipe the edges of my face, ears and neck and it comes off easily

August 29, 2026
Unprompted review
Rated 5 out of 5 stars

Love this product although it does work…

Love this product although it does work out expensive for me as it takes a whole bottle to cover my hair and it means I can only do it once a month….. which is fine. Just don’t get more than one application from a bottle. Just Below should length hair.

August 27, 2026
Unprompted review
Rated 4 out of 5 stars

Easy to apply and love that you only…

Easy to apply and love that you only have to wait 10 mins. Unfortunately the medium brown is lighter than my hair color. I may order the dark brown but skeptical about whether it might be too dark.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Effective and Clean

The products is really effective and unlike others, it doesn't make any mess if you are a DIY kind of person. Am now also combining the Hair Dye with a bi-weekly small dose of their 'Batana Oil' which seems to be making my hair 'lively' again and has removed what had become dry and damaged.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Does what it says on the tin.

Nice colour. I love the feeling of not stripping my hair with harsh chemicals.
I don’t care if it has to be done more frequently than other hair dyes… I love the feeling of my natural hair.
Grey coverage was immediate.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

All over medium brown coverage

All over medium brown coverage to put back life worth my dull mousy brown hair color. I have shiny silver gray hair coming in only at my temples. I'm almost 66 years young and not ready for the gray hair yet. My hair is very straight and takes a strong volume 20 to cover the gray. This hair color does not cover my gray at the temples. I'll still use this hair color all over my waist long hair because itt is gentle and not drying or coloring my end shades darker as other hair dyes. So yes I'll but it again. I really love the shine and softness it brings to my hair. I'll use the higher volume store bought dyes just for my temples.

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

The product is as advertised

The product is as advertised. quick, simple and easy to use. I am a man who always thought dying hair was just wierd. My bride conviced me to try it. I said ok like a good husband. Hmmmm I love the results. Thanks Polar for being truthful anf having a product that is as advertised.

September 2, 2026
Unprompted review

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