Polarsteps ran in the background for our entire trip to New Zealand. When we returned, it was really easy to select which photos we wanted to include in our book, and add commentary. The finished hard... See more
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Over 15M+ explorers have chosen Polarsteps to create and capture their adventures. This all-in-one travel app shows you the world’s most enticing travel destinations, gives you insider tips and plots your route, locations and photos when the journey is underway. The result? A beautiful digital world map that is unique to you! As well as the chance to turn it all into a hardback photo book when you’re done. And it doesn’t stop there... Record your route automatically, keeping your phone in your pocket and eyes on the world. Doesn’t drain your battery, works offline and you have full privacy control. PLAN ■ Polarsteps Guides, created by our travel-loving editors and other explorers like you, show you the best of the world (as well as giving you top tips for once you get there). ■ Itinerary Planner to build your dream (editable) itinerary. ■ Transport Planner helping you get from A to B with clear transport options between destinations. TRACK ■ Automatically track and plot your path on a digital world map (that grows fuller as your passport does). ■ Add photos, video, and thoughts to your steps along the way making your memories all the more vivid. ■ Save spots that you love so that you can always find your way back. SHARE ■ Leave tips for the travelling community on where to go and what to see. ■ Share your journey with friends and family if you want to. Or keep it to yourself. You have full privacy control. ■ Follow others and share in their adventures. RELIVE ■ Retrace your steps – scrolling through places, photos, and your travel stats. ■ Create a unique Travel Book filled with your pictures and stories with the touch of a button. WHAT THE PRESS ARE SAYING ABOUT POLARSTEPS “The Polarsteps app replaces your travel journal, making it easier and more beautiful.” - National Geographic “Polarsteps helps you track and share your journeys in an easy and visually appealing way.” - The Next Web “Polarsteps’ resulting travel log is impressive, and is the source of a severe case of itchy feet in your correspondent.” - TechCrunch FEEDBACK Questions, thoughts, or feedback? We’d love to hear what you think about Polarsteps. Get in touch via support.polarsteps.com/contact
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Netherlands
- support.polarsteps.com/contact
- polarsteps.com
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Go for it 👍
Great tool to keep our memories wit foto and text as a daily update. In addition, our family and friends can follow our travel.
Photobook - to receive quick printed version oftravelling with either almost no work to do or the option to optimize text and arrangement of foto if required. For fotobook freaks as me, options are limited.
Nevertheless, highly recomended!
Good quality and fair price.
Easy to use
Easy to use.
Good one stop for all your travel photos and stories
Travel BooksPolarsteps is amazing in turning your…
Polarsteps is amazing in turning your travel phots into a book
Easy to use
Easy to use, follow the itinerary, great final book of simplicity to execute with a bluffing result!
Good quality and good support!
Trip of a lifetime captured beautifully
This was a trip of a lifetime and the book captured all the stages of it. The quality is great too and why would I take days and days pulling together an album manually when this can be done for me?
Beautifully sturdy cover and also the Galapagos islands…
Beautifully sturdy cover and also the pages are of good quality. The pictures are very well placed.
1 point: I would like it even better if I could organize the pages myself so that certain text can be added to a certain photo, for example. It would also be nice if you could do that in the app.
Polarstep is a great way to register…
Polarstep is a great way to register our trips and activities along , letting know our friends and family how we are doing without harassing them on WhatsApp with pictures. People can go check when this is convenient to them and we are then less intrusive.
We ordered a photo book generated by Polarstep based on our holiday trip. It was easy to change picture order and even replace some. We enjoyed this service.
Customer service brushes you off
The books are great and we have done many over the years
BUT
bland, brush off, do nothing customer service is what we have experienced when one of a set of 4 large books froze
And is still frozen AFTER 6 WEEKS
Yes we have had “we will sort it out” emails from a Roxanne but NOTHING HAS ACTUALLY BEEN DONE
Sorry about the Trumpian capitals but we are being completely ignored
Such a shame as we love the product

Reply from Polarsteps
Well structured travel picture app
Perfect tool to document different types of travel in a picture book. Easy to be handled during the travel time itself.
A Polarsteps convert!
Introduced to Polarsteps 6 days into a 3 week trip I was delighted to be able to back date the steps to the start of my trip and use it for the whole trip. Creating the photobook was really easy and the inclusion of weather and location data a real bonus. The book itself is fabulous quality and the colours more vibrant than other photobook suppliers I've used in the past.
Everything's great with Polarsteps!
Everything's great with Polarsteps!
The app is so easy to use! As I have long texts, I'm happy with the upgrade that indicates the number of words ou characters so I can already know if it will be too long for the travel book. It's easy to modify what is suggested by the app for the book. The waiting period 'till receiving the book is short! I already have 9 travel books and 2 more will be on their way as I have 2 more travels to go in 2026! Moreover, the customer service is also awesome!
Like I said, everything is great with Polarsteps!
Exactly how I imagined it
Easy and quick to upload pictures and write a bit of text as you go along your trip. Travel book is very well done and high quality, I love it
Polarsteps makes it easy to keep a travel diary.
Polarsteps makes it easy to keep a travel diary. Another key advantage is the ability for all travellers to collaborate on a shared diary.
Just one week after the trip ended, I had a photo book in my hands. It used to take me years to get a photo book ready.
Unfortunately, we had a complaint about the photo book last time. This was dealt with promptly and to our complete satisfaction.
Great quality
Great quality! I have been ordering a book every year since 7 years. Glad with every book I ordered!
Good software, super book and great support.
This very clever software allowed us to share our plans, the trip as we experienced it and produced a lovely final photo book. We did have some damage to the cover when the photo book arrived but we explained to their support team and they sent us another book for free.
A perfect way to record memories
We set up Polar steps as a quick, safe and easy way of keeping family and friends updated, but, it us soooo much more than that, tracking our journey, recording how far we travelled, the weather and a wonderful way to remember our holiday.
Easy to make
Easy to make, good book quality
Customer service respond quickly to your questions.
Shame we can't make a commun book with several trips... Just think to create only one trip for your holidays even if you travel in different countries...
Everything is perfect
Everything is perfect, clear and easy to follow including the order of the travel book after the trip.
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