I love my outfit from poleemorium it's very tiny and cute. It is my new favourite the pink with the hearts on. I was in Brighton a few days ago and I saw a girl walking towards me and she had the sa... See more
Company replied
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See what reviewers are saying
This was my first time ordering from this company there was a slight mix up with the order but Colleen was lovely and it was sorted straight away. I am gutted they are closing, I have a few more purc... See more
Company replied
Pole emporium offers a great range of pole clothes for all different sizes. As a more cuvey pole dancer I often struggle to find clothes that fit and look good but Coleen always makes great suggestion... See more
Company replied
Would be five stars except the poles are not available, I understand this is due to Covid but it was annoying as I wanted to by a new pole direct. Had to settle for second hand off gumtree, the pole... See more
Company replied
Company details
Information provided by various external sources
A family run business since 2013 selling pole dance/fitness wear, gym and sports wear from all around the globe. Bringing you the best in brands and offering a budget for all. We not only sell online but also offer free private appointments at our local Brighton shop to ensure you get the chance to try before you buy!
Contact info
15, BN1 8TL, brighton, United Kingdom
- 07982 637255
- colleen@poleemporium.co.uk
- poleemporium.co.uk
4.8
Excellent
166 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and efficient service
Quick and efficient service! The grip is great, I have pain in my fingers and the lidocaine has improved my ability to grip.
November 11, 2020
Amazing service as always and all the…
Amazing service as always and all the latest pole clothes. I highly recommend Pole Emporium!
November 9, 2020
Reply from Poleemporium
Aw thank you so much :-)
Great service
I am super happy with my order. This was shipped so quickly, and even with lockdown in france, received super quickly as well !
Thank you very much <3
November 6, 2020
Reply from Poleemporium
Ah thanks for your review and we are super pleased that you are happy with your order ❤️
Fantastic!! Great customer service
10/10 for pole emporium from me! I ordered pleasers months ago and they were out of stock everywhere.. once I was refunded they continued to check when the specific shoes were back in stock. I was kept up to date with weekly updates usually by phone with Rick, (who was fantastic) and once they were back in stock they posted them with express delivery with no extra charge. They tried their hardest to make sure the shoes got to me in time before my photoshoot and in the end, they arrived in time!
They went the extra mile for me and I’m thankful!
Thankyou!
October 22, 2020
Reply from Poleemporium
Ah thank you for the lovely review and so pleased we were finally able to get your shoes in for you❤️
Reply from Poleemporium
Thank you so much for your review :-)
Excellent service as always
Excellent service as always! Thanks Colleen and the team!
October 13, 2020
Reply from Poleemporium
Thank you so much for your review :-)
Negative experience
Sent me the wrong item and didn’t even apologise - I needed it in time for a photoshoot a day later absolute disgrace. I have then been accused of lying in this review by the company owner - basic customer service to say “we are sorry for sending you the wrong item” which they never said and are yet to tell me.
October 5, 2020
Unprompted review
Reply from Poleemporium
Hi Mia, We are sorry for the confusion caused with regards to your order. We did apologize to you in the email that we sent where by we offered to get the correct item sent out to you via next day delivery to ensure you had it in time for for your shoot but you advised us that you had ordered else where. We would like to apologize again for the inconvenience and hope that you can understand that mistakes do happen & we have tried to resolve this for you
Great service and super cute clothing
October 2, 2020
Unprompted review
Reply from Poleemporium
Thank you so much for your review :-)
Love these super cute and can adjust…
Love these super cute and can adjust the straps to size :) x
September 27, 2020
Unprompted review
Reply from Poleemporium
Thanks so much for your review :-)
Excellent service and quality
Excellent service and quality! I will definitely be buying from them again!!
September 24, 2020
Unprompted review
Reply from Poleemporium
Thank you so much for your review :-)
A must visit for polers
Lots of products available. Fast dispatch and delivery. Really happy.
September 20, 2020
Unprompted review
Reply from Poleemporium
Thank you so much for your review :-)
Would be five stars except the poles…
Would be five stars except the poles are not available, I understand this is due to Covid but it was annoying as I wanted to by a new pole direct. Had to settle for second hand off gumtree, the pole itself is great quality. So once supply can meet demand XPole is 5star. Refund was very prompt after I cancelled my order, so top marks for customer service.
September 17, 2020
Unprompted review
Reply from Poleemporium
Thank you for your review :-)
Quick delivery, good response
Stuff came really quickly. Everything was as I expected - though I had to exchange a size, the replacement came quickly.
September 17, 2020
Unprompted review
Reply from Poleemporium
Thank you for your review :-)
Reply from Poleemporium
Thank you for your review :-)
Customer care
Colleen very helpful with regard to sizing query. Responds to emails in a timely fashion
September 6, 2020
Unprompted review
Reply from Poleemporium
Thank you for your review :-)
Super quick delivery and great quality
September 3, 2020
Unprompted review
Reply from Poleemporium
Thank you for your review :-)
Prompt delivery and excellent service
Prompt delivery, non inflated and in-line with brand prices.
Honest and kind business owners who genuinely care for their customers!
September 2, 2020
Unprompted review
Reply from Poleemporium
Thank you for your lovely review :-)
Product is gorgeous and delivered…
Product is gorgeous and delivered promptly.
September 1, 2020
Unprompted review
Reply from Poleemporium
Thank you for your review :-)
Easy to use website and quick delivery
August 26, 2020
Unprompted review
Reply from Poleemporium
Thank you for your review :-)
Great as always
Very quick shipping and product is great as expected.
August 23, 2020
Unprompted review
Reply from Poleemporium
Thank you for you review ❤️
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