Poleemporium Reviews 

166
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I love my outfit from poleemorium it's very tiny and cute. It is my new favourite the pink with the hearts on. I was in Brighton a few days ago and I saw a girl walking towards me and she had the sa... See more

Company replied

Rated 5 out of 5 stars

This was my first time ordering from this company there was a slight mix up with the order but Colleen was lovely and it was sorted straight away. I am gutted they are closing, I have a few more purc... See more

Company replied

Rated 5 out of 5 stars

Pole emporium offers a great range of pole clothes for all different sizes. As a more cuvey pole dancer I often struggle to find clothes that fit and look good but Coleen always makes great suggestion... See more

Company replied

Rated 4 out of 5 stars

Would be five stars except the poles are not available, I understand this is due to Covid but it was annoying as I wanted to by a new pole direct. Had to settle for second hand off gumtree, the pole... See more

Company replied

Company details

  1. Dance Company

Information provided by various external sources

A family run business since 2013 selling pole dance/fitness wear, gym and sports wear from all around the globe. Bringing you the best in brands and offering a budget for all. We not only sell online but also offer free private appointments at our local Brighton shop to ensure you get the chance to try before you buy!


Contact info

4.8

Excellent

TrustScore 5 out of 5

166 reviews

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No recent history of asking for reviews

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4.8

All reviews

(166)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Great items, price reasonable, fast delivery. Would recommend.

August 14, 2020
Unprompted review
Poleemporium logo

Reply from Poleemporium

Thank you so much for your review ❤️

Rated 5 out of 5 stars

AMAZING service

Always great communication and super speedy delivery

August 13, 2020
Unprompted review
Poleemporium logo

Reply from Poleemporium

Thank you so much for your review :-)

Rated 5 out of 5 stars

Excellent service from Pole Emporium

Excellent service from Pole Emporium. My order arrived within a few days and everything was beautiful. I had to return one item owing to it not fitting, and my money was refunded to my account the day they received the item back. You can’t ask for more! 5 star service, thank you.

August 7, 2020
Unprompted review
Poleemporium logo

Reply from Poleemporium

Ah thank you for your review :-)

Rated 5 out of 5 stars

Very happy with the whole transaction

Very happy with the whole transaction. There was a good choice of goods, ordering was very easy and I was kept informed of when the item was dispatched and due to be delivered. Thank you +++++

August 5, 2020
Unprompted review
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Reply from Poleemporium

Thank you so much for your review 💕

Rated 5 out of 5 stars

Super quick dispatch and delivery

Super quick dispatch and delivery - I received in the post the very next day! Will definitely purchase from again.
Thank you Pole Emporium 😁

July 28, 2020
Unprompted review
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Reply from Poleemporium

Thank you so much for your review 💗

Rated 5 out of 5 stars

Excellent customer service 😀

I fancied buying some new tops to go with various pole pants I already had and was met with plenty of choice! I was able to find perfect matches including a lovely blue top that just so happened to have same colour scheme as my blue pants (gotta love a matching two piece!)!

I placed my order after working out what sizes I should go with and excitedly started awaiting it's arrival. Not too long after ordering, I received an email saying one of the tops was not available in the size I had chosen (error on the website or was not recorded as being sold after a show). This is fine as these things happen 😊! I was offered a size substitute which I agreed to and my order was sent out that day.

I am really impressed with the customer service I received and, as a bonus, the substitute top probably fits better than the size I had chosen! I have already started looking for ideas for my next outfit! Thank you Pole Emporium! 😀

July 27, 2020
Unprompted review
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Reply from Poleemporium

Thank you so much for your lovely review. So pleased the top fitted in the end 💕

Rated 5 out of 5 stars

Always amazing

Every time I’ve ordered it’s arrived super fast and had fabulous customer service! ❤️

July 26, 2020
Unprompted review
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Reply from Poleemporium

Ah thank you so much 😊

Rated 5 out of 5 stars

Short and clear order

Great communication with costumers and very fast shipping! Thank you :)

July 13, 2020
Unprompted review
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Reply from Poleemporium

Ah thanks so much :-)

Rated 5 out of 5 stars

Excellent Service

Absolutely LOVE my Pleasers! Great service and prompt delivery even with having to get my size in, delivery was within 2 weeks of ordering. Would definitely purchase again from them 🙌🏻💖

July 9, 2020
Unprompted review
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Reply from Poleemporium

Ah thank you so much for your review ❤️

Rated 5 out of 5 stars

Great service!

Great customer support & timely shipping :)

July 9, 2020
Unprompted review
Poleemporium logo

Reply from Poleemporium

Thank you for your review 😊

Rated 5 out of 5 stars

Great customer service

Great customer service! All of my questions got answered immediately. :)

July 7, 2020
Unprompted review
Poleemporium logo

Reply from Poleemporium

Thank you so much for your review 😊

Rated 5 out of 5 stars

I've ordered from her a few times and…

I've ordered from here a few times and have always received it quickly..communication as to the status of your order is brilliant

July 3, 2020
Unprompted review
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Reply from Poleemporium

Thank you for your review <3

Rated 5 out of 5 stars

The shop of choice!

The only shop I go to for all my pole wear needs! Great service, value and quality :)

July 2, 2020
Unprompted review
Poleemporium logo

Reply from Poleemporium

Thank you so much for your review!

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! A problem with PayPal meant my order hadn't gone through properly, I emailed and couldn't of had better customer service, so helpful and incredibly understanding!!

June 29, 2020
Unprompted review
Poleemporium logo

Reply from Poleemporium

Thank you for such a lovely review :-)

Rated 5 out of 5 stars

V neck crop top

Lovely well fitting crop top by Cleo range. Already had the pole n apple set, but always wanted the v neck. Very happy.

June 23, 2020
Unprompted review
Poleemporium logo

Reply from Poleemporium

Thank you for your review :-) happy to hear that you managed to get the Vneck in the limited edition :-)

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