Poleplace Reviews 115

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I'm really enjoying this website/app. I've been poling on and off for years but I'm not able to get to my pole studio anymore and I've really missed structured classes. I've had to start from th... See more

Rated 5 out of 5 stars

After approx. 1 month of working out with poleplace, I'm very happy that I joined. I already had 2 years of offline pole experience, but had to stop due to giving birth and relocation for 4 years. Now... See more

Rated 5 out of 5 stars

I am a beginner pole dancer and have tried a few different platforms now. They often felt disorganized, unclear, or the progressions didn’t make sense. Pole Place is such a relief!! Everything is brok... See more

Rated 4 out of 5 stars

Could you please consider adding more tutorials for other moves like Cupid, Gemini, Genie, and Scorpio or butterfly in spin? I'd love to practice those moves, but they're not currently available on th... See more

Company replied

Company details

  1. Dance School
  2. Fitness Center
  3. Fitness class
  4. Physical Fitness Program

Written by the company

Wir sind Deutschlands größtes Online Poledance Studio. Über +4.000 Mitglieder vertrauen POLEPLACE bereits.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

115 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No refunds

Card was automatically billed after free trial I didnt even use the trial asked for a refund and they denied it even though I never accessed account again BEWARE

February 4, 2025
Poleplace logo

Reply from Poleplace

Hello Georgia,

we are sad you feel this way. We already talked to you via email, when you threatened to "spread the word about how greedy we are".

You signed up for our free trial. You didn't cancel within the first 7 days. You got charged with 14.99 $ for a monthly subscription. You requested cancellation. We cancelled immediately.

After the trial ended analytics shows, that you've watched multiple videos on our platform. So you lied, when you said you didn't access the account again.

It's so sad for us to get such a bad review, it just feels like vicious revenge for not being able to get your way. We are a small female owned pole dancing business. We put our whole heart into our product and our supportive community.

We hope everyone can see your bad intentions when giving this review. 💕

All the best
Your Poleplace Team

Rated 4 out of 5 stars

Could you please consider adding more…

Could you please consider adding more tutorials for other moves like Cupid, Gemini, Genie, and Scorpio or butterfly in spin? I'd love to practice those moves, but they're not currently available on the app

February 2, 2025
Poleplace logo

Reply from Poleplace

Hello Jennifer,

thanks for your review. ☺️
We are constantly adding new content to our app. You can check the calendar to see what's scheduled for the next weeks. I forwarded your request, so we will do our best to deliver you more of what you wished for. 💕

A Scorpio (Flatline) Tutorial is already on Poleplace. Have you seen that? 🫶

All the best.
Your Poleplace Team

Rated 5 out of 5 stars

Great - hope we get more advanced videos!

So far it’s great, I hope the monthly release will still stay of great quality, and that there will be things for intermediate and advanced students.
The videos are well-made and well-explained. The website is good too, you can save videos via favorites, etc.

January 18, 2025
Rated 5 out of 5 stars

Great teaching technique of floor to…

Great teaching technique of floor to stand to air. The lessons are enjoyable including warm up,technique, cool down. The instructions are given clearly.
Easy to search repertoire.
Lots of extras on conditioning, flexibility dancing.
New material added regularly.
Covers all levels.
Affordable.

January 6, 2025
Rated 2 out of 5 stars

needs improvements

It is a good idea and could work for first-time poler. The method is good, If you already have a little experience (you know the basic) and you want to upgrade your game you need to speak German, there are no tutorials for beginner-intermediate available in English. I had been subscribed for almost a year now and there were no big improvements, and I'm sorry because the teacher is great, I just don't speak german to follow the tutorials for what i need to learn at my level.
I use poleplace.com, yes, there are a lot of english content but no techniques for intermediate-level, for example ballerina, baisc sit, brass monkey, cross bow, crescent moon, dangerous bridge, flying straddle, chopper on spinning, unicorn split, kamikaze, libellula, mermaid, pegasus, phoenix spin, vertical jade...
And some techniques require prior skills that you can't get on the platform if you don't speak german.

January 1, 2025
Poleplace logo

Reply from Poleplace

Hello Camilla,

thanks for your response. Could you please tell us which plattform you used? Because on Poleplace.com we have hundreds of english speaking tutorials, workouts and much more for ALL levels.

So your feedback is a little confusing to us.

Love to hear from you.

Carmen from Poleplace

Rated 1 out of 5 stars

The video sounds is very low and the…

The video sounds is very low and the the instructions take so long to get through. I wish we got to tricks sooner and with less repetitive information.

December 25, 2024
Poleplace logo

Reply from Poleplace

Hi Rachel,

thank you so much for taking the time to share your feedback. We’re sorry to hear that the course didn’t meet your expectations, but we appreciate your honesty—it helps us improve.

We understand that our detailed instructions may not be everyone’s style, but many of our members have expressed how much they value the step-by-step guidance, especially when starting out. Regarding the audio quality, this is the first time we’ve received such feedback, but we’ll certainly investigate further to ensure everything is clear and enjoyable for everyone. Can you tell us which tutorials had a bad audio quality?

We’re a small, female-owned business working hard to bring the best pole dancing experience to our community. A 1-star review really impacts us, especially when we strive to put so much care into our work. While we completely respect your perspective, we hope you might consider adjusting your rating to reflect the effort and love we’ve poured into this project—even if it wasn’t the perfect fit for you.

If there’s anything we can do to address your concerns or enhance your experience, please don’t hesitate to reach out at carmen@poleplace.com. Your feedback means the world to us, and we’d love to make things right.

Thank you for supporting our journey.
Best regards,
Carmen
Co-Founder of Poleplace

Rated 5 out of 5 stars

Back on track with my favourite hobby

After approx. 1 month of working out with poleplace, I'm very happy that I joined. I already had 2 years of offline pole experience, but had to stop due to giving birth and relocation for 4 years. Now practicing online (there is no pole studio nearby) I'm very confident to continue practicing on a regular basis with Irina, as her classes are well structured and her way of teaching techniques step by step make me feel safe.

November 5, 2024
Rated 5 out of 5 stars

Awesome platform for learning Pole Dance!

The videos are very well done and the content is really good. You get the chance of training with such skilled professionals like Irina Mauch and Carmen Binder. It is just an incredible experience. The app is very user friendly. I can really recommend it for everyone who is looking for some good content regarding Pole Dance.

November 14, 2024
Rated 5 out of 5 stars

I am a beginner pole dancer and have…

I am a beginner pole dancer and have tried a few different platforms now. They often felt disorganized, unclear, or the progressions didn’t make sense. Pole Place is such a relief!! Everything is broken down into bite sized pieces and I’m feeling really optimistic about my development in pole dancing!

November 14, 2024
Show reviews in all languages. (115 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look