I had been putting off life insurance for months until I heard Policygenius advertised on a podcast and decided to go for it. I got connected with Courtney who was consistently helpful, patient, and p... See more
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If you are in the military, don’t waste your time with Policygenius. My husband serves in the U.S. Navy and was denied life insurance coverage solely because he could potentially see combat. In... See more
Company replied
It was a pleasure talking to Jonathan Duong! He took his time and explained to me in-detail about different kinds of life insurances. He answered all my questions and explained to me in a way that... See more
Working with Courtney Roy was so refreshing. No sales pressure, relatable, funny, and genuine. This man deserves a raise and promotion. I can now sleep better at night knowing my family is taken ca... See more
Company details
Written by the company
Policygenius is America's leading online insurance marketplace. Our mission is to help people get insurance right by making it easy for them to understand their options, compare quotes, and buy a policy, all in one place.
Contact info
32 Old Slip, 30th fl, 10005, New York, NY, United States
- (855) 695-2255
- team@policygenius.com
- policygenius.com
4.5
Excellent
6K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Fast and simple life insurance
Easy and simple to call and get quoted. The quotes I was given from Policygenius were less than the quotes I was given by calling other companies individually for life insurance. It took less than one month from making the first call to getting an approved contract for life insurance. This insurance option did not require a medical exam and therefore was able to be processed faster.
November 26, 2024
Follow up and friendly
Even though they sent me reminder e-mails, it was a busy time in my year. I appreciated the follow up phone call and friendly service!
November 22, 2024
You guys did great
November 20, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They couldn’t find a policy for me but…
They couldn’t find a policy for me but 2 brokers did so in 1 day.
November 23, 2024
Reply from Policygenius
Hi Miriam,
At Policygenius we strive to provide excellent customer service and we're disappointed to hear that you were unable to find a policy that met your needs, and that we may have fallen short.
We appreciate you taking the time to provide us with this feedback, and I can assure you that we will use it to improve our services going forward.
Best,
The Policygenius Team
Quick, Easy, Competitive Quote
The application process was quick and easy and I am happy with the quote I received from Prudential.
November 22, 2024
Great service
Was able to get a policy in my budget. Very helpful to review multiple choices to select the right one
November 19, 2024
Friendliness and responsiveness of agents is top notch!
Friendliness and responsiveness of your agents at each step of the process was excellent and made it easy to get my new policy.
November 22, 2024
The easiness and response time was…
The easiness and response time was amazing. Pricing for term life at my age was convincing.
November 20, 2024
Friendly knowledgeable rep.
November 19, 2024
Very friendly and helpful associates
Very friendly and helpful associates. They knew my life insurance needs and were able to make an excellent referral. I am now paying the same amount for more than DOUBLE the amount of coverage that I had with my previous insurer.
November 18, 2024
Process was quick
Process was quick. Unclear on how rate was selected, and was higher than estimated.
November 13, 2024
Easy process with a great service rep
Easy process with a great service rep. This made the process quick and allowed me to get a decision quickly. The quote was much better than other sites.
November 18, 2024
Super easy and affordable
This couldn’t have been any easier or affordable. I can’t believe I waited so long.
November 18, 2024
Had to call because I was unable to…
Had to call because I was unable to download the policy for final signature
November 13, 2024
Reply from Policygenius
Hi Mel,
We understand your frustration with any of the technical issues you may have faced - but we're glad we were able to sort it all out for you.
We're committed to providing a seamless experience and will look into this matter further.
Best,
The Policygenius Team
Everyone I spoke with was very friendly…
Everyone I spoke with was very friendly and super knowledgeable.
November 16, 2024
Policygenius answered all my questions…
Policygenius answered all my questions quickly and got me life insurance fast.
November 15, 2024
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