Polkadot Plumbers Reviews 

224
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Quick response to problems and excellent, friendly communication via various team members. have used Polkadot for quite a few years and can recommend - they've completed electric and gas and other plu... See more

Rated 5 out of 5 stars

Felix and Nick visited to fix a complicated leak coming from our flat. They were brilliant. Their communication was super clear, they worked quickly and cleanly and always kept me updated. They also d... See more

Company replied

Rated 5 out of 5 stars

Excellent plumbers and a few days later provided an emergency electrician! After being messed around by Aspect plumbers (avoid did not solve the problem and charged more than Polka), Polka came ou... See more

Rated 5 out of 5 stars

Really happy with the service from Jack (Polkadot Plumbers Ltd). Called them today because the gas boiler was making a strange clicking noise and Jack was able to fit us in at short notice. Diagnosed... See more

Company details

  1. Plumber

Information provided by various external sources

We are a plumbing and heating business that serves Central and South London.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

224 reviews

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Replied to 75% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(224)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Anwar & Jack

Anwar & Jack - unmatched communication and speedy response times! Would highly recommend.

November 27, 2024
Rated 5 out of 5 stars

Spot On!

Always reliable, a first class service for both plumbing and electrical.

November 21, 2024
Unprompted review
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Reply from Polkadot Plumbers

Many thanks for your positive feedback Tricia

Rated 5 out of 5 stars

5 Stars

Friendly, on time, explained everything, and didn't mind when I had to call them back later on. Would definitely recommend Peter.

November 19, 2024
Unprompted review
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Reply from Polkadot Plumbers

Many thanks Emma. We have passed on your feedback to Peter and he is delighted.

Rated 5 out of 5 stars

Have used Polkadot several times in the…

Have used Polkadot several times in the past, and have always found them a reliable firm which provides excellent service.

November 18, 2024
Unprompted review
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Reply from Polkadot Plumbers

Dear Peter, many thanks for your continued loyalty. We also really enjoy working with you too!

Rated 5 out of 5 stars

great

First time I’ve used this firm of plumbers and was impressed.
Friendly and trustworthy.
Efficient and professional.
Did what was required for a very good price.
Overall - I’m delighted.

November 11, 2024
Unprompted review
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Reply from Polkadot Plumbers

Thank you for the positive feedback Keith. We look forward to working with you again soon.

Rated 5 out of 5 stars

Knowledgeable, friendly and polite

It took a little time to organise the appointment and to get the quote, but from that point the communication was great. Both engineers who visited were knowledgeable, friendly and polite. They discussed different approaches and identified some additional ways to improve the heating system. Recommended.

November 12, 2024
Unprompted review
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Reply from Polkadot Plumbers

Many thanks Andrew, we are working on our response times which at this point in time are lagging due to the amount of traffic we are dealing with. Thank you for your support.

Rated 5 out of 5 stars

Excellent service

Excellent service. Trustworthy and punctual.

October 29, 2024
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Reply from Polkadot Plumbers

Dear Victoria, thank you very much indeed for the positive review and for continuing to use us over the years.

Rated 4 out of 5 stars

We’ve used Polkadot a few times and…

We’ve used Polkadot a few times and generally it’s 5*. Our latest shower fix took a few visits to get right (I have taken off a * for that) but Polkadot were extremely responsive with every repeat visit request and very reasonable with not charging us for remedy work. Our shower has ended up back in perfect working order and we wouldn’t hesitate to use Polkadot again.

October 25, 2024
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Reply from Polkadot Plumbers

Dear Sophie, thank you very much for the feedback. We apologise for not hitting the nail on the head first time round! Thank you for your loyalty and we also look forward to working with you again in the future.

Rated 5 out of 5 stars

Polka Dot

I have been using this conpany for a number of years and my 2 sons are now on board as well. This company is nothing but professional and diligent. Over the years they have done an excellent job from servicing to changing my heating system. I cannot recommend them highly enough.

October 28, 2024
Unprompted review
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Reply from Polkadot Plumbers

Dear Louise, we are so happy to provide you and your family the service they deserve! Thank you for the positive feedback.

Rated 5 out of 5 stars

Professional and Reliable

Excellent service from an articulate and personable engineer. He answered all my questions clearly and patiently.

October 25, 2024
Unprompted review
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Reply from Polkadot Plumbers

Dear Stuart, thank you very much for the positive feedback. We have passed on your kind words to our engineers and he is delighted!

Rated 5 out of 5 stars

Great customer service

Quick and clean work. Very helpful

October 24, 2024
Unprompted review
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Reply from Polkadot Plumbers

Thank you very much for your positive feedback

Rated 5 out of 5 stars

Paul was excellent

Paul was excellent - great service

October 23, 2024
Unprompted review
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Reply from Polkadot Plumbers

Dear Alex, thank you very much for the positive feedback. We have passed this on to Paul and he is thrilled. Thank you

Rated 5 out of 5 stars

Nice friendly staff who did a thorough…

Nice friendly staff who did a thorough job servicing our boiler. Will definitely use them again

October 22, 2024
Unprompted review
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Reply from Polkadot Plumbers

Dear Martin, thank you very much indeed. We look forward to working with you again too.

Rated 5 out of 5 stars

Professional and polite

Professional, helpful, quick, efficient and very polite. This is not the first time we're using them and every time great experience!

October 3, 2024
Unprompted review
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Reply from Polkadot Plumbers

Dear Tatyana, thank you very much for your positive review!

Rated 5 out of 5 stars

Professional

Professional, helpful, resourceful. Gave sound advice and went extra mile to advise on best practice.

October 9, 2024
Unprompted review
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Reply from Polkadot Plumbers

Thank you very much Mr Ramsay for your positive feedback!

Rated 5 out of 5 stars

Polkadot are fantastic

Polkadot are fantastic. I’ve needed to use them for a number of different (both planned and emergency) jobs in both London and the Cotswolds and have been extremely impressed by their efficiency, quality of work and their communication. Thank you guys!

September 25, 2024
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Reply from Polkadot Plumbers

Dear Freddie, many thanks for your ongoing support. We look forward to continuing working with you in the future.

Rated 5 out of 5 stars

Professional, efficient and quick

We have used Polkadot plumbers a few times now and they are always quick, professional and effective. This time we had an underfloor heating pump that stopped working and the plumber quickly diagnosed the issue, bought a new pump and installed it. All was done within 1.5 hours. He was also thorough in checking the rest of the system, bleeding radiators etc to make sure everything was in working order before he left. Finally, he was clear in communication and polite, for instance also taking his shoes off in the house. Would thoroughly recommend!

October 7, 2024
Unprompted review
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Reply from Polkadot Plumbers

Dear Barbara, many thanks for your kind feedback. We have passed on your comments to Paulius and he is delighted!

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