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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease of use and intuitive nature of the application. Many people are impressed with the high quality of the generated images and videos, often noting the realistic results and the speed of the creation process. Consumers frequently mention the excellent performance of the AI and its ability to produce accurate and beautiful content. However, some customers also noted recent changes regarding content restrictions, particularly concerning NSFW content, which has led to dissatisfaction among a minority of users. A few other people also felt that the "professional mode" did not meet their expectations for quality, and some experienced issues with the AI not accurately following prompts, leading to wasted credits.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, praising its ease of use, intuitive interface, and... See more

Product

Customers consistently note positive experiences with the product, praising its good performance,... See more

Application

People report positive experiences with the app, praising its ability to create AI videos and images without... See more

Artificial intelligence

Reviewers express satisfaction with artificial intelligence tools, highlighting their effectiveness for... See more

Quality

Clients share positive opinions on quality, with many praising the high-quality video and image generation,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It is awesome, what is possible in these times. No one was able to see, how fast and in which quality such things are working proper today... interesting to see, which crazy things will the future b... See more

Company replied

Rated 4 out of 5 stars

Very good generation of images. Text to Image is good, but the text must be very detailed toget exactly what you want. The free plan is nice, but I will be buying the upgrade.

Company replied

Rated 4 out of 5 stars

I used the basic version, it is sufficient. I am up set about the profession mode, it Made a video with too light, extremely clear light, it was not necessary, I love expected much better with “ profe... See more

Company replied

Rated 4 out of 5 stars

When I first started using Pollo, there was little restrictions, age limits but that was about it. Now the idea of a NSFW image is not allowed. This is disapointing. When did the rule change?

Company replied


Company details

  1. Software Company
  2. Video Editing Service

Written by the company

Pollo AI is a versatile, all-in-one AI platform designed to democratize video and image creation. It acts as a multi-model hub, integrating top engines like Kling AI and Runway into a single, user-friendly interface accessible via its Web platform and iOS/Android apps. Its robust feature set goes far beyond basic generation. Key capabilities include Text-to-Video and Image-to-Video, alongside powerful creative tools like the AI Animation Generator, which can transform footage into over 30 styles, including anime and Pixar. For dynamic character content, the platform offers the AI Avatar Video Generator (turning a photo into a talking spokesperson for up to two minutes), the AI Mimic Motion tool (transferring movement from a reference video to a static photo), and dedicated workflows for generating trending, multi-scene AI Shorts. Pollo AI makes high-quality, professional-grade visual content both fast and accessible for creators of all levels.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

great quality image generation

great quality image generation. Loved it!

March 27, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!

Rated 5 out of 5 stars

Easy and Effective!

Great it did just what I needed without any trouble on the first try easy and simple to use.

March 28, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!

Rated 5 out of 5 stars

it works perfectly

it works perfectly. you just need to practice a little and the results will show

March 27, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!

Rated 1 out of 5 stars

Overrated, over-censored, and a total waste of time

I honestly don’t understand how this site has a 4.4 rating. It feels like the reviews must be paid or fake because the actual user experience is terrible.

First off, the technical limitations are a joke. You can't upload images unless they are exactly 300px on both sides? Having to manually resize or downscale every single image just to get an upload to work is a massive waste of time. On top of that, the generation process is incredibly slow. Half the time, the video and image models don't even work and just throw back error messages.

The censorship is the biggest dealbreaker, though. They’ve restricted it to the point where it only generates "kid-friendly" content that even kids wouldn't find interesting. I understand blocking extreme content, but not being able to generate a simple anime bikini character? It’s ridiculous.

It’s the same old bait-and-switch: these AI sites lure you in with the freedom to create what you actually want, and as soon as they grow or you buy a subscription, they slap heavy filters on everything. I still have monthly credits left, but they’re completely useless now because I have no interest in making "magic" apps or childish art. This industry is supposed to be about freedom, yet they are obsessed with censoring everything.

It used to be worth the wait when you actually got what you asked for, but now it's just a slow, restricted, and broken mess. Avoid it.

March 26, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hello,

We apologize for the poor service experience. If you encounter any issues such as system loading problems or other usage problems, please contact our customer service staff for assistance. When contacting us, please provide details of the problem, along with screenshots of the issue and any comments you may have. This will help us understand your problem and the platform you are using more quickly and resolve the issue for you.
Here is the support contact E-mail address support@pollo.ai
According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.

In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
Thank you for your understanding and cooperation.

Rated 5 out of 5 stars

very easy but need to decrease more…

very easy but need to decrease more restrictions

February 1, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!

Rated 5 out of 5 stars

soooo good i love it

March 28, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!

Rated 5 out of 5 stars

every things is good

March 27, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!

Rated 5 out of 5 stars

Very nice result when it's necessary to…

Very nice result when it's necessary to transform an image from another context

March 27, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for your high evaluation! This is very encouraging to our team. We will continue to work hard to provide you with better products/services.
Looking forward to your next visit!

Rated 1 out of 5 stars

It used to be good until they changed…

It used to be good until they changed their policy. Now it's too restrictive in what you can generate. Errors all around claiming it's the third party engine. Bullshit.

March 27, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi,
We sincerely apologize for any inconvenience caused.

According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.

In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
Thank you for your understanding and cooperation.

Rated 1 out of 5 stars

prude censorship is at its worst

pollo.ai recently changes its nsfw policy

March 25, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi,
We sincerely apologize for any inconvenience caused.

According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.

In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
Thank you for your understanding and cooperation.

Rated 1 out of 5 stars

Too many restrictions no longer fun

March 26, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi,
We sincerely apologize for any inconvenience caused.

According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.

In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
Thank you for your understanding and cooperation.

Rated 4 out of 5 stars

Easy to use

Easy to use. Video ere very natural

March 27, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!

Rated 2 out of 5 stars

It was really good but they made it…

It was really good but they made it where you can't generate for nude bodies even though its not sexual actions so hopefully Offical Pollo.Ai will see this and fix it where you can go back to generating nude content

March 26, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi,
We sincerely apologize for any inconvenience caused.

According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.

In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
Thank you for your understanding and cooperation.

Rated 5 out of 5 stars

app is very good and best

March 27, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!

Rated 5 out of 5 stars

Pollo AI is fantastic

Pollo AI is fantastic. Among the best in what they do. It's easy to do what I gotta do when I use Pollo AI. I would definitely recommend them to anybody I know. Five Stars.

March 26, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!

Rated 5 out of 5 stars

Fantastic

Fantastic
Magic
Ultra realistic

March 26, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!

Rated 5 out of 5 stars

Increible

Increible, realiza video muy creativos

March 26, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!

Rated 1 out of 5 stars

Users will stop using the platform…

Users will stop using the platform simply because they cannot generate adult content.
This platform was successful precisely for that reason.

March 20, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi,
We sincerely apologize for any inconvenience caused.

According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.

In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
Thank you for your understanding and cooperation.

Rated 5 out of 5 stars

Ok but changes restrictions without…

Ok but changes restrictions without notice

March 25, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi there,
Thank you for taking the time to share your experience! Your positive feedback means a lot to us. If you have any suggestions or ideas, please feel free to contact us.
We look forward to serving you again!

Rated 1 out of 5 stars

You guys shot yourselves in the foot

You guys shot yourselves in the foot. Only thing to do is fix YOUR mistake, have us create nsfw content again.

March 24, 2026
Unprompted review
Pollo AI logo

Reply from Pollo AI

Hi,
We sincerely apologize for any inconvenience caused.

According to our established and enforced Terms and Conditions, the platform does not support the generation of any NSFW-related content. We strictly follow platform governance rules and relevant policies to ensure that all users can use the product in a safe, stable, and compliant environment. You can review the full Terms and Conditions here:
Terms and Conditions: https://pollo.ai/terms-and-conditions
We truly appreciate your understanding and support in following these guidelines.

In addition, if any previously generated videos cannot be viewed properly in the App, you can log in to the web version to access and view them normally.
Thank you for your understanding and cooperation.

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