We ordered the Nimes Sofa in distressed green velvet, and it is stunning. The curves and fabric give it a luxurious, vintage-meets-modern feel that instantly elevates the room. The fixed cushions are... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
"At Poly & Bark, we have designed a better furniture and home decor buying experience. Better quality materials, beautiful designs, a responsive and helpful customer care team, fast & free shipping, and a 100-day risk-free trial in your home.
Contact info
United States
- polyandbark.com
Replied to 60% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
3 Sofas
We purchased 3 sofas from Poly & Bark: the Napa 72" Apartment Sofa in Midnight Blue, Nolita Sofa in Nightfall Blue, and Lucerne Left-Facing Sectional with Extra-Wide Chaise in Distressed Green Velvet.
All three arrived on time and well packed. Assembly was easy; basically screwing on the legs. All three are comfortable to sit on, are excellent quality, and look great. The Lucerne is on the firm side which we like, since the previous couch had cheap cushions and no support. My favorite of the three is the Nolita.
It was a bit of a risk purchasing three pieces of furniture without having seen them in person, but it paid off. We couldn't be happier with the purchase.
Very Easy company to work with, great furniture!
Very Easy company to work with! All furniture was delivered quickly and arrived in perfect condition. All pieces are beautiful!! I will be ordering more for sure!
Love my leather sectional
The sectional couch I ordered from them was great! Customer service was super helpful in holding my delivery until my house was ready, and actual delivery and set up was super easy. I do recommend just paying for the material removal though, bc it's a big box! Overall very satisfied with my purchase so far.
Black sofa
My second purchase with P&B and very happy with sofa. Delivery was fairly quick and easy. The black sofa is beautiful and sleek. Highly recommend!
Cura Nightstands checked all the boxes for me
⭐️⭐️⭐️⭐️⭐️
After an extensive search for the perfect nightstands, I finally found the Cura Nightstands from Poly & Bark, and I couldn’t be happier. I wanted something made entirely of wood that looked beautiful and was built to last — these checked all the boxes. The quality and craftsmanship are excellent, and they look fantastic in our bedroom. Highly recommend!
The entire experience was excellent
The entire experience was excellent! Why?
1. When I had questions prior to my purchase customer service really knew their product.
2. I financed thru Bread, and it was easy to connect my purchase to the website.
3. Delivered on time and very professional.
4. I love my leather furniture! High quality, no weird smells, and the design is made for lounging.
Excellent customer service
Excellent customer service, fast shipping and excellent product.
Napa 88.5 sofa and matching ottoman
I purchased the Napa 88.5 sofa and matching ottoman for my daughter’s Brooklyn apartment. I have never made such a purchase sight unseen. Her entry to apartment was tight and this was the one sofa I could find that would fit and had the design she was looking for. I’m so happy to report she was thrilled with everything from the design, size, color and comfort. I’d like to mention the delivery service was fantastic too. They were extremely communicative. Poly and Bark rep even followed up to make sure everything was going smoothly.
I just recently had the opportunity to visit my daughter and absolutely love the sofa and ottoman. Beyond my expectations!!!
Best value for leather sofas.
When you first consider a sofa from Poly and Bark and the relative dollar cost you first think, “…I don’t know…” but after sitting on it for just a few minutes you will be willing to pay significantly more for any of their products! First the shipping: the couch was packaged in basically a tank to insure a damage free delivery. The assembly was a non-issue. Bolt the feet, and two sections that simply lock into place. And the leather! It’s super high quality stuff; like the finest leather jacket you ever hope to own! It’s comfortable, it’s firm. Thanks to my wife I already slept on it one night ;)
I’ve seen and sat on leather sofas for more money from high end stores, brands. You can pay more, definitely, but not find a better value.
Awesome furniture at a great price
Awesome furniture at a great price. This stuff is the real deal. Shipping was great, packaging great, communication great. Will order again.
Exactly as described!
The on line description and photos were spot on. The order and delivery were quick and easy. My ottoman is just as expected, just what I wanted!
Black Weave Counter Height Kitchen Chairs. Counter chairs looked just like they…
Counter chairs looked just like they did online; great quality and good turnaround time.
Sofa king satisfied
The sofa is crazy, not only does it look no crumbs, but it’s actually mad comfy dogg. To top it off, the local delivery company was acting crazier than a baby mamma, one call to P&B and they Karen’d the delivery company into acting right, straight glazing a G to get the sofa delivered. 10/10 would bug again
The couch was worth the wait
The couch was worth the wait. Excellent craftmanship, and an extremely reasonable price. The Poly&Bark team were patient and responsive with all my questions from dimensions to delivery
Beautiful sofa and chair!
The two items I ordered are beautiful, and seem to be of good quality. The prices were very reasonable!
The shipping took a few weeks, but I was made aware that it would take that long. There was great communication by the shipping company and the items were carefully handled and placed in my home. Across the board, this was a great experience!
My go-to store for furniture
I've bought consistently from Poly & Bark for over 10 years now. The quality you get for the price simply can't be beat. I just wish I needed more furniture!
Fantastic experience
My experience was excellent and I love my new couch and ottoman. Fantastic company to work with!
Easy process and the chair is…
Easy process and the chair is comfortable and looks great.
Timely shipping by Poly & Bark
Timely shipping by Poly & Bark. Everything was wrapped and protected very carefully. I appreciate the level of attention to detail!
3 well made well priced chairs
I got what I ordered, a bit later than expected but still fine. I have 3 wishbone chairs that fit under mu kitchen counter and look lovely!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








