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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality and the significant improvements they bring to vehicle handling and ride comfort. Many appreciate the ease of installation, often noting that the bushes are simpler to fit than traditional alternatives. The service is consistently highlighted for its efficiency, with fast delivery and helpful communication being common themes. People also find the website easy to navigate, making the ordering process straightforward. However, some people were dissatisfied with issues related to order fulfillment, such as missing parts in kits or problems with international shipping and customs duties. A few other people also felt that some bushes had inconsistent sizing, leading to either loose or overly tight fits during installation.

What people talk about most

Product

Clients share positive opinions on the product. Many reviewers praise the high quality and excellent fit of... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high standard of products,... See more

Service

Customers consistently report positive experiences with the service. Many praise the great, swift, and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast delivery... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the simple order process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service - my enquiry email was replied to swiftly by Greg who confirmed the bushes would fit. I found the installation videos very useful and the delivery time was fast too. Will definite... See more

Company replied

Rated 5 out of 5 stars

Spoke with there sales team who were extremely informative and very helpful. My jaguar xf bushes arrived next day. Since fitted they have totally transformed the handling of the car were cheaper than... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. The product I brought was out of stock at the time of despatch. I was contacted quickly and offered for some to be made and cured over the weekend. Due to needing this product by a... See more

Company replied

Rated 5 out of 5 stars

Easy to order, web site a little confusing as to amount you are ordering, best thing about these is you dont need a special tool to insert them they just push in with a little tap with a rubber hamm... See more

Company replied


Company details

  1. Auto Parts Manufacturer
  2. Manufacturer

Written by the company

British Made for over 40 years, Polybush Polyurethane suspension bushings, last 4-5 times longer than rubber alternatives. Polyurethane doesn't have to be just for race cars, our best-selling bushes are for the humble Ford Fiesta! Increase ride quality, reduce tyre wear and MOT costs with Polybush.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

169 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Banana arm bushes for jag xf

I ordered a set of bushes for the lower front (banana) arms on my Jaguar XF. Very straightforward to fit. Could feel the difference immediately compared to the worn OEM bushes. Steering is tighter but no increase in noise or vibration at all. Very happy.

April 28, 2025
Polybush logo

Reply from Polybush

BRILLIANT review. This is exactly what we want to hear!

Thanks John.

Rated 5 out of 5 stars

A great company !

A great company, having watched a video by LR Parts, I realised Polybush were based on North Wales and only a 10 min drive from me. I found Ellis to be really helpful, offering really helpful advice. They now do a click and collect service, which I find very useful. I will be back for more bushes.

April 28, 2025
Polybush logo

Reply from Polybush

Wow what a great review, we'll be sure to let him know!

Rated 5 out of 5 stars

Arrived quickly and all was good.

Arrived quickly and all was good.
I think a drawing of bush washer tube fitting and which way round would be handy for some kits.otherwise you can not go wrong.to add having contacted seller diagram and instructions will now be sent with bushes or access to fitting orientation of bush kit will be accessible to buyer.

March 11, 2025
Polybush logo

Reply from Polybush

Thanks for the feedback; we're glad you're happy!

I have passed this information on to our design department, who are looking to create some fitting instructions for this part. **UPDATE 10/04/25** We've now created these fitting instructions and uploaded them to both the product & vehicle page.

Thanks again.

Rated 5 out of 5 stars

Alfa 916 rear kit

Nice kit, clearly marked parts and good fit. Rear suspension rebuild is going to look awesome. Only wish you did the inner wish bone bushes too.

March 17, 2025
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Reply from Polybush

Great! We're glad you like it.
We always try wherever possible to make it as easy as possible for our customers.

If you'd like, email us a nice picture of your car, and we'll put it on the website.

Rated 1 out of 5 stars

Front poly bushes move about

Front bushes move about on the arms and it has knackered 2 tyres at about £250 each and they are supposed to help keep the tyres good under 4 months old so now I have to put new arms on and pokybush don't care as they said its because it may not be original arms

January 8, 2025
Unprompted review
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Reply from Polybush

Hi Aaron.
We’re disappointed to see this review, especially as we've tried to understand and resolve the issue with you and have received little to no cooperation in return.

To be absolutely clear: our bushes are manufactured to fit OEM suspension arms. They are engineered to tight tolerances and extensively tested in original Ford arms, where there is no movement whatsoever. If you're using aftermarket arms — these can have difference sizing and tolerancing, therefore we cannot guarantee fitment or performance, and that has been clearly communicated.

We’ve asked for markings, measurements or any evidence to verify what arms you’re using, so that we may better understand the problem and attempt to resolve. However, you’ve either avoided the questions or not responded at all. Without that information, we cannot investigate the problem properly, let alone take responsibility for it.

We’re still willing to help — but we need accurate information to do so. We care about getting this right, but we can’t do that if you won’t work with us.

Rated 5 out of 5 stars

very prompt service

i went on the website found the items i wanted done the order by 11.30am and it arrived by 13.30 the next day awesome service ! i will be using again definitely !!

March 10, 2025
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Reply from Polybush

Thanks for your review. We're happy it was a smooth service.

Rated 5 out of 5 stars

all good

all good, fits well. handling is far better.

February 17, 2025
Polybush logo

Reply from Polybush

Brilliant, thank you!

Rated 5 out of 5 stars

Much better than OEM

Much easier to fit than OEM bushes, handling feels better in general but especially on the motorway, and my daily now feels more stable when towing. Only drawback is they are a bit squeaky, only at slower speeds, mainly over speed bumps or on rough ground.

February 10, 2025
Polybush logo

Reply from Polybush

Thanks for your review.
If the squeaking doesn't go away over time (due to containment when installing) please give us a call & we can run through a solution specific to your needs.

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