Polygon Leak Detection UK Reviews 

Customer service shocking. Despite ‘promises’ to call back they never do. This goes on for weeks and weeks.

Got to the source of the problem we had within minutes

Your man was very thorough .Assessed the job and worked through all the difficulties to complete the investigation to everyone’s satisfaction in spite of the time it took .I was very pleased to have it completed in view of two previous pathetic attempts by other firms.

I have previously stated that this company was a waste of money. I now take that back. Following my previous review I was contacted and offered a free second visit to find the leak. This they did and today I dug up the are given and about 5 foot down found the leaking "T" piece.
Many thanks Polygon.

Hi, Would like to thank 2 of your employee that visited our property on 9th May to 24, HA3 8JE were brilliant, took them less time then Homserve ( 5 months) to find the source of the leak. Please take care of these two Employees they are an asset to your company.

Technician Ed was fantastic. He located the leak under concrete floor and explained everything clearly and how to rectify the problem. Thank you

Easy to book. Arrived on time. Quickly identified the problem and explained to us in detail. A very detailed report was sent the following day which included photos and videos. Would definitely recommend.

Our plumber suggested that there is a leak in the heating system and advised to get leak detection company. I've booked the service from Polygon and they came on time thoroughly checked the whole house but found no leaks. Not sure if you ought to be happy with this outcome or worried! But they done what they were supposed to do
Although I have paid for the full day "detection and exposure" as they took only couple of hours they refunded me the difference

On time. Very pleasant man. Kept me informed throughout. Thorough.

Very thorough and helpful, turned up and time. Would reccomend.

This company is a joke. Ageas instructed them, They didn't call me. I had to call them, they were quoting a 5 week lead in period to attend relying upon "surge demand"excuse. There had been no major weather issues in the South East at this time. They just muck you around and waste time.
I instructed another drying out company. Wasn't prepared to stand for this nonsense.
I have written to the CEO of Ageas asking why they advise me to use a company who are not able to handle the workload

Would have been 5 stars but they went back on their word and pushed the job back 2 weeks.
The 2 chaps who turned up to do the work were excellent being very professional and helpful.
Just a shame about their boss.
UPDATE. Don't waste your money on this company. They marked where their gas was supposed to come up and said that was were the leak was. Dug the ladies garden up and didn't find a sign of a pipe or a leak. Eventually found the pipe about 5 feet away but no leak present. Total waste of £1700.00.

2 technicians turned up very promptly and introduced themselves. They brought in their equipment and after being shown round they immediately set to work. They let me know what tests they carried out and results in clear and concise terms. They cleared the area and tools when finished. Very friendly and professional. Thank you Polygon for a good experience. Colin London.

The engineer was punctual and very helpful Seemed very good at problem solving as well as talking me through the process. I was quickly refunded when no access needed.

On time and leak found within an hour!

Absolutely shocking service we had smoke damage and waited for 4 months for this company to come out there eventually came out , my GF asked if they could clean up some of the soot damaged products and the guy said yes by 1200 clock midday there was no van he had cleared all of the furniture and products out of the room and disappeared for a couple of hours even metal vases and pot vases they took which could of easily been cleaned up he said he has listed all the items we found out today he hasn’t listed anything and invoiced for the cleaning that’s it ,he was working with another lad who couldn’t stand up he was totally stoned out of his mind so basically at the moment they have cleared us out of very expensive gear .

The technician was very efficient,methodical and courteous. He found the leak but unfortunately was unable to fix it himself. It is now repaired and system pressure restored. Many thanks. John.

Great job , well done

Good leak detection service, and good thorough report, but still very expensive for one man for one day.

They insisted on payment in advance and Barclays didn't recognise the company name, which was scary.