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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers had a great experience with this company. Many customers are delighted with the product quality, describing items as stunning, beautiful, and well-made, often exceeding expectations. The custom-made option is frequently praised for providing a perfect fit, with many appreciating the attention to detail in measurements and craftsmanship. Reviewers also highlight the efficient delivery, with orders often arriving quickly or even sooner than expected, contributing to a positive overall experience. However, some customers also noted issues with product quality, mentioning problems like mold, loose threads, uneven hems, and poor material. A few other people also felt that the fit was incorrect despite providing measurements, leading to disappointment and the need for alterations. Additionally, some reviewers experienced unexpected delivery delays or issues with packaging, resulting in creased or wrinkled items.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and fit, with many customers expressing... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers praising the craftsmanship, material... See more

Order

People report ambiguous experiences with order, with many customers expressing satisfaction with their... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding prices very reasonable for the... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast and efficient shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

STUNNING BALL GOWN ordered this dress to attend a ball. stunning, beautiful fabric, hangs lovely. great value for money. perfect measurements, fits great. only negative point would be packaging - was... See more

Company replied

Rated 5 out of 5 stars

The company took their time to confirm my son’s measurements. They asked when the event was to take place for scheduling. The suit was custom made to his precise measurements. The material quality a... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. The quality of their product was amazing. Vibrant colors, great stich work. Every emailed answered very quickly, requested details so they could make my dress perfect. Ve... See more

Company replied

Rated 5 out of 5 stars

I ordered a suit for my son, i was not sure about the order because i did not know if it is a geniune company, though it took more than 3 weeks before my order got delivered which i was disappointed h... See more

Company replied


Company details

  1. Bridal Shop

Written by the company

Pomuyoo is a growing brand specializing in stylish bridesmaid dresses. We offer over 100 styles to meet your expectations and are dedicated to providing you with the perfect dress for your special day.


Contact info

3.8

Great

TrustScore 4 out of 5

245 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love my dress

The color, the customization, the fast shipping blew my mind!!!
I was able to customize my dress with my measurements to avoid stories of it not being my size and it came as I wanted!! Love this company!! Run, don’t work and get you a dress

December 6, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello Nekkyrose, thanks for your review, we do appreciate it.

Rated 5 out of 5 stars

Great customer service

Great customer service. Love the custom sizinf

December 4, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello Rebecca, thanks for your review, we do appreciate it.

Rated 5 out of 5 stars

Awesome experience

My experience was awesome with the brand. They sent me a beautiful gown as per my customized size and it was a perfect fit. It was hard to decide as they have such a beautiful collection and the color options are so good. I just loved shopping from this brand. Highly recommended to all friends and family.

December 2, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello Karishma, thanks for your review. We are thrilled to hear your feedback and are committed to providing the best products and services to all our customers.

Rated 5 out of 5 stars

I am really impressed with the service…

I am really impressed with the service that I received from pomuyoo. I had lots of queries and they emailed me back quickly and helpfully - nothing was too much for them!
The dress arrived on time and well packaged and is amazing quality and fits perfectly.
Thank you.

October 24, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello Jessika, thanks for your review. We are soooo happy to hear your feedback and so honored to be part of your special day.

Rated 5 out of 5 stars

The dress is perfect for wedding

The dress is perfect for wedding. Very high quality in very good prices. It is very much how it is in the picture :)

November 13, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello Manisha, thanks for your review, we are so glad to hear that you love our dress.

Rated 5 out of 5 stars

Beautiful quality dresses💗

The dresses are beautiful designs in very high quality fabric, really well made. The colours are exactly as shows online and the sizing is seemly very accurate! I highly recommend for Bridesmaids and prom dresses alike💗

November 15, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello Cherrie, thanks for your review! We are thrilled to hear your feedback. :)

Rated 5 out of 5 stars

Exceeded my Expectations!

I had the best experience with Pomuyoo's staff. I was so surprised to receive such great customer service. I was having an issue determining the size I needed. being smaller on the top and larger from the waste down. The recommendations were so helpful. I was able to get the dress I needed for my daughter's wedding. Thank you!!

November 5, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello Mary, thank you so much for your review! We are thrilled to hear your feedback and are committed to providing the best products and services to all our customers.

Rated 5 out of 5 stars

Fits like a glove✨

The quality is really amazing and the outfit fits like a glove. Highly recommend ✨🙌🏻🥰

November 1, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello lovely, thanks for your feedback. Wish you a lovely day. :)

Rated 5 out of 5 stars

Great dress

Great dress
I ordered a dress for my son’s wedding . I had it custom made and I am so pleased with it . It fits perfectly and the fabric is good quality . The delivery was very quick too . Would definitely buy from them again . Highly recommend!!

November 1, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello Jen, thanks for your review, we do appreciate it. :)

Rated 5 out of 5 stars

I ordered a custom made dress for my…

I ordered a custom made dress for my son's wedding which is coming up soon, I had sent my sizes and explained I needed it for 11th of November which they said they would make a note of the date great customer service. When my dress came it was too big and had to have it taken in by a seamstress but that could be down to my measurements but the dress was gorgeous it feels
lovely and is fully lined, I can't wait to wear it, I would definitely order from Pomuyoo again

October 5, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello lynn, thanks for your review. :)

Rated 1 out of 5 stars

Absolutely rubbish product

Absolutely rubbish product. Wanted to return but cost more than item . I paid 99.00 for a dress that was nothing like advertised but then could not return. Pile of pooh this site is not as advertised for there products. They asked me to give to a friend or family member to wear. Absolute joke. Do not touch. Had to chase for delivery too...

September 5, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello Michelle, we do apologize for the inconvenience for your order. May I know your order number please? we could not find any order via your name here. Please do not worry, we will do our best to solve the problem. Sorry again.

Rated 3 out of 5 stars

Didn't fit right, but good customer service

Ordered a custom bridesmaid dress.

The dress was way too tight in the bust and I felt like if I took a deep breath, it would rip.

The lining of the waist fit perfectly but the outer fabric was loose and bubbly.

After a few emails back and forth, they will send me a new dress for free, I just have to pay the expedited shipping.

October 11, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello Patience, thank you for taking the time to provide your valuable review. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

Such a lovely brand sells some of the…

Such a lovely brand sells some of the most gorgeous dresses ever. They are super comfy and lovely material.

September 27, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello Chloe, thank you for taking the time to provide your valuable review. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

wedding dress

excellent service from this company the dress was first class and a great price would recommend this company to everyone

September 25, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello Christine, we extend our gratitude for taking the time to share your valuable feedback with us here at Pomuyoo. Wish you all the best. :)

Rated 5 out of 5 stars

Absolutely love the dress

Absolutely love the dress. Its so beautiful and it fits so perfectly.

September 2, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello Esha, thanks for your review. :)

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