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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers had a great experience with this company. Many customers are delighted with the product quality, describing items as stunning, beautiful, and well-made, often exceeding expectations. The custom-made option is frequently praised for providing a perfect fit, with many appreciating the attention to detail in measurements and craftsmanship. Reviewers also highlight the efficient delivery, with orders often arriving quickly or even sooner than expected, contributing to a positive overall experience. However, some customers also noted issues with product quality, mentioning problems like mold, loose threads, uneven hems, and poor material. A few other people also felt that the fit was incorrect despite providing measurements, leading to disappointment and the need for alterations. Additionally, some reviewers experienced unexpected delivery delays or issues with packaging, resulting in creased or wrinkled items.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and fit, with many customers expressing... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers praising the craftsmanship, material... See more

Order

People report ambiguous experiences with order, with many customers expressing satisfaction with their... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding prices very reasonable for the... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast and efficient shipping,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

STUNNING BALL GOWN ordered this dress to attend a ball. stunning, beautiful fabric, hangs lovely. great value for money. perfect measurements, fits great. only negative point would be packaging - was... See more

Company replied

Rated 5 out of 5 stars

The company took their time to confirm my son’s measurements. They asked when the event was to take place for scheduling. The suit was custom made to his precise measurements. The material quality a... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. The quality of their product was amazing. Vibrant colors, great stich work. Every emailed answered very quickly, requested details so they could make my dress perfect. Ve... See more

Company replied

Rated 5 out of 5 stars

I ordered a suit for my son, i was not sure about the order because i did not know if it is a geniune company, though it took more than 3 weeks before my order got delivered which i was disappointed h... See more

Company replied


Company details

  1. Bridal Shop

Written by the company

Pomuyoo is a growing brand specializing in stylish bridesmaid dresses. We offer over 100 styles to meet your expectations and are dedicated to providing you with the perfect dress for your special day.


Contact info

3.8

Great

TrustScore 4 out of 5

245 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pomuyoo Affordable Bridesmaid Dress 🌸

Pomuyoo Affordable Bridesmaid Dress 🌸
I got the dress and I am so in love with this brand, everything was so perfect and fits so perfectly. I will suggest to everyone to have a look on this website definitely you will find yourself on this brand. The quality is so high,the delivery is very quick the package is very safe.I am so impressed with my dress 🌸
I love it 🌸💗

September 13, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello Ervina, we extend our gratitude for taking the time to share your valuable feedback with us here at Pomuyoo.

Rated 5 out of 5 stars

I love their dresses

I love their dresses! Very good quality and they also customize it to your needs! Excellent delivery! I would go to them for all my needs in the future

September 9, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Greetings, esteemed customer, we extend our gratitude for taking the time to share your valuable feedback with us here at Pomuyoo.

Rated 5 out of 5 stars

Excellent company

Excellent company, any problems and they sort it out. The dresses are beautifully made and such a good price , the quality of the dresses are so good and well made. Recommend anyone to buy one, my sister is now looking to get one for her wedding day .

September 5, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Dear Jane,

Thank you for taking the time to provide your valuable review. Your feedback is greatly appreciated.

Warm regards,

Rated 5 out of 5 stars

Love my new dress by Pomuyoo

Love my new dress by Pomuyoo, the fit and quality and print is lovely!

September 1, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello Loretta, thanks for your feedback! We are so glad you like the dress. :)

Rated 5 out of 5 stars

Stunning Dress, Exceptional Quality

I recently purchased an evening wear dress from Pomuyoo, and I couldn't be happier with my experience. From the moment I opened the package, I was impressed by the attention to detail in both the packaging and the garment itself. The dress is absolutely stunning, with exquisite craftsmanship that rivals much more expensive brands.

The fabric feels luxurious and drapes beautifully, creating an elegant silhouette that’s perfect for any formal event. The fit was true to size, and the design is both modern and timeless, making it a versatile addition to my wardrobe. I also appreciated the fast shipping and excellent customer service.

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August 1, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello Sara, thank you for your review! We are thrilled to hear your feedback and are committed to providing the best products and services to all our customers.

Rated 1 out of 5 stars

Not a good experience

I ordered a dress in a light silver , when it arrived it was a dark grey .The garment had been squeezed into a small plastic bag. When I took it out of the bag it was crumpled and creased.I immediately emailed the company to inform them that I will be returning the garment as I was dissatisfied with the colour as it was not as advertised on their site and unhappy with the quality.I had emails back and forth offering discounts and maybe I could keep it and give to a family member or friend. When I emailed I was adamant I wanted to return the item they finally gave me a return address but I would have to pay for the return and I would not have a refund for the shipping.As yet this issue has not been resolved
Following on from the below response, I am more than happy to upload photos to verify the review I have given.

August 29, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hi Pauline,

We apologize for the inconvenience of your order.

We understand that you are not satisfied with the color of the product and want to return it. All you did, including filing a dispute with PayPal and giving a 1-star negative review, was to avoid paying for the return shipping fee and get a full refund for your order. Unfortunately, we cannot do that. It is clearly stated on our return page.

"Customer is responsible for the return cost for customer remorse (does not fit or does not like for customer's reason)."

We also clarified this after you sent the first unsatisfied email. In addition, you have been saying that there is a huge color difference, but when our customer service asked you to send us photos for confirmation, you never provided such proof. This is our return process. We always do everything we can to satisfy our customers, but we are very sorry that we do not welcome your behavior of not cooperating to provide any evidence and threatening the merchant with filing a dispute and giving a bad review.

Finally, we have already given you the return address in the email. Please return the dress according to the address and make sure it is in the new state we sent it to you so that we can process your refund after receiving the goods. At the same time, We will also submit all the communication evidences via email to appeal this issue to PayPal.

Apologies again.

Rated 5 out of 5 stars

Unbeatable price

I ordered the dress from Pomuyoo in hot pink. The colour is indescribably beautiful. It is velvety soft and has an unbeatable price! The service was excellent and I would order again at any time.

August 7, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello lovely, thanks for your review. :)

Rated 5 out of 5 stars

Bridal party dream come true

They offer sample of their fabrics so you can pick all your bridesmaids dresses easily and they also offer custom sizing if you don’t want to choose from the traditional sizing charts. Everything is really affordable and easy to pick and choose. I went on their IG to see how everything will look and was pleasantly surprised. I would 10/10 recommend people to check them out. Bridal shopping can be expensive and confusing and they’ll make your life easier you can even talk to someone and they’ll answer your questions!

August 18, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello Katie, thanks for your review, we appreciate your kind words. :)

Rated 5 out of 5 stars

I bought 2 dresses from here and the…

I bought 2 dresses from here and the standard and quality was amazing at a fraction of the price of what we would have paid in a shop. I measured the girls and both measured between sizes so ordered the bigger one as with the corset back the dress was pulled in. Both girls loved the vibrate colour and style and wore the dresses all day as these were so comfortable.

August 6, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello lovely, thanks so much for your review, we do appreciate it.

Rated 5 out of 5 stars

Pomuyoo is a remarkable brand that…

Pomuyoo is a remarkable brand that presents a diverse collection of dresses. Their customer service is exceptionally commendable, characterized by utmost friendliness and a willingness to accommodate custom sizing requests, which is truly remarkable. Additionally, the dresses are remarkably affordable, making them accessible to a wide range of customers

June 22, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello Lauren, thanks for your review and kind words, we really appreciate it.

Rated 5 out of 5 stars

Best service

Best service, beautiful collection❤️❤️

June 6, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello dear, thanks for your review.

Rated 5 out of 5 stars

Perfect dreamy A-Line glitter formal dress

I recently had the pleasure of wearing the Pomuyoo Finley Stylish A-Line Sleeveless Floor Length Glitter Formal Dress in a stunning emerald green, and I couldn't be more thrilled with my choice. This dress is a dream come true, blending elegance, sophistication, and a touch of fairy-tale magic.

The first thing that caught my eye was the color—emerald green, a shade that exudes luxury and grace. The glittering fabric enhances this effect, giving the dress a captivating shimmer that makes it perfect for any formal event. Whether it's a gala, wedding, or a glamorous evening out, this dress ensures you stand out in the most enchanting way. The A-line silhouette is both flattering and comfortable, providing a timeless look that suits a variety of body types. The floor-length design adds an element of classic elegance, while the sleeveless cut keeps it modern and chic. I felt like a true star, gliding through the evening with ease and confidence.

What truly sets this dress apart is the attention to detail. The quality of the fabric and the meticulous craftsmanship are evident in every stitch. The fit was impeccable, hugging in all the right places without feeling restrictive. The glittery finish was just right—not too overpowering but enough to catch the light and turn heads. In terms of comfort, the dress exceeded my expectations. Despite its glamorous appearance, it was lightweight and easy to wear throughout the night. I received countless compliments and felt like royalty every moment I had it on. If you're looking for a dress that combines beauty, elegance, and a touch of magic, the Pomuyoo Finley Stylish A-Line Sleeveless Floor Length Glitter Formal Dress in emerald green is an excellent choice. It's more than just a dress—it's a statement, an experience, and a memory in the making. Highly recommended!

June 2, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello Anita, thanks for your awesome review, we do appreciate! We will keep doing our best to offer the best products and service to all our customers. :)

Rated 5 out of 5 stars

Excellent outfit

Excellent outfit. Love the fabric , so comfy and rich look it gives wearing it.

May 25, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello lovely, thanks for your review. :)

Rated 5 out of 5 stars

Great dress for a great price

I received a very well made dress tailored to my specifications for a great price.

April 25, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hi Kim, Thanks for your review! We'll continue providing the best products and service to all our customers. :)

Rated 5 out of 5 stars

Quick service,classy clothing ,customize clothing

Pomuyoo is a brand who design classy,elegant prom dresses,bridesmaid dresses at an affordable price. Their vast variety of colours available in their clothing is making them separate from crowd. They have 40+ colours available in their designs. I simply love Pomuyoo. Customer service is also 10/10. Go for it, if want any such dress, explore it,get a colour and design of your choice, give them your measurements and they will customise the dress for you
How amazing is that! Isn't it!

May 22, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello Pearl, thanks for your review, we do appreciate it.

Rated 5 out of 5 stars

Olive green dress order for wedding

The service was fabulous.. communication was excellent. I received the dress in good time for the wedding. It was totally beautiful and fits so well. I'll definitely be buying again. Thank you.

May 20, 2024
Unprompted review
Pomuyoo logo

Reply from Pomuyoo

Hello Heidi, thanks for your review. It really encourages us. :)

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