Purchased a Pontec multi clear set 5000 and found the service very good. Delivered next day on scheduled time. The filter box was excellent quality and extremely great value for the price. Thank you... See more
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See what reviewers are saying
Bought an Evolution Aqua varipump 20000. Good price and delivered quickly but in the first week had 5 x stoppages due to either blocked impeller or electrical trip. In summary item not fit for purpose... See more
The blanket weed remover is working well and hopefully it will be gone soon. The oily surface on the water has not been touched by the cloudy water remover, but I have discovered that it is probably... See more
Bought a Laguna pond pump in May 20 which suddenly stopped working on the weekend. Spoke to them this morning and was advised that the problem was likely to be fine grit in and around the stator but i... See more
Company details
Information provided by various external sources
Based in Stockton on Tees near Middlesbrough, Pond Planet has fast become one of the UK’s leading online retailers of aquarium and pond supplies. We attribute this to our passion for all things pond and aquarium, coupled with our desire to provide a customer service second to none. Growing from humble beginnings to our new 5,000+ square foot warehouse, Pond Planet strives to provide the best pond, water garden and aquarium products at competitive prices, backed by accurate advice and unbeatable customer service from start to finish. With over 40 years of experience in the design, installation and maintenance of ponds, water features and aquariums in all shapes and sizes. Our dedicated industry trained team of staff are on hand to take your calls and answer any questions or queries you may have. Simply call us on 01642 612419 or send us an email and a member of the team will be more than happy to help. Pond Planet is a one-stop shop for all your pond, aquarium and water garden needs. All products are chosen with quality and value for money in mind and delivered direct to your door at competitive prices. We believe you won't find a better combination of price and customer service.
Contact info
Unit 5 Clayton Court, Bowesfield Crescent, Bowesfield Industrial Estate, TS183 QX, Stockton On Tees
- 01642 612419
- info@pond-planet.co.uk
- pond-planet.co.uk
4.2
Great
10K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Good product at a great price
August 31, 2020
Unprompted review
Customer services were great as usual
Customer services were great as usual. I phoned, as I could not find one of the items I needed. The package arrived before the expected date, what could be better. Always a pleasure to do business with.
S A Winkworth
August 31, 2020
Unprompted review
Excellent service
Excellent service, very quick delivery, would definately use again. Highly recommended.
August 31, 2020
Unprompted review
Very good communication
Very good communication, my delivery arrived very quickly and was packaged very well. Great company with products at a very reasonable price.
Highly recommended
August 31, 2020
Unprompted review
Very quick and very good service.
August 31, 2020
Unprompted review
Exactly what we ordered
Exactly what we ordered. Made all the difference when we cleaned tank out
August 31, 2020
Unprompted review
Great service
Had everything i needed. Quick delivery and well priced.
August 31, 2020
Unprompted review
Very happy with the products
Very happy with the products, only down side is the 1m pipes are not cut even.
August 31, 2020
Unprompted review
Good service good products
Good service good products, products packed well, arrived on time, can't fault Pond Planet
August 30, 2020
Unprompted review
very prompt delivery,
very prompt delivery,
much appretiated
Thanks
Derek Grundy
August 30, 2020
Unprompted review
Very competitive price
Very competitive price, & delivered very quickly. Can't fault service 👍
August 30, 2020
Unprompted review
Item sourced easily on site
Item sourced easily on site, delivered on time and good quality and price
August 30, 2020
Unprompted review
A great price and turned up on time all…
A great price and turned up on time all you can ask. perfect
August 30, 2020
Unprompted review
Fast efficient service
August 30, 2020
Unprompted review
The floating pond hexagons
The floating pond hexagons which are clicked together are excellent. The fish soon got used to them and no sign of the heron
August 30, 2020
Unprompted review
Quick and proffesional service.
August 30, 2020
Unprompted review
The product I bought- air pump oase…
The product I bought- air pump oase 4800- arrived within the timescale promised. It was the correct product and was right for my pond. The only downside is the unit is a little too noisy
August 30, 2020
Unprompted review
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