Purchased a Pontec multi clear set 5000 and found the service very good. Delivered next day on scheduled time. The filter box was excellent quality and extremely great value for the price. Thank you... See more
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See what reviewers are saying
Bought an Evolution Aqua varipump 20000. Good price and delivered quickly but in the first week had 5 x stoppages due to either blocked impeller or electrical trip. In summary item not fit for purpose... See more
The blanket weed remover is working well and hopefully it will be gone soon. The oily surface on the water has not been touched by the cloudy water remover, but I have discovered that it is probably... See more
Bought a Laguna pond pump in May 20 which suddenly stopped working on the weekend. Spoke to them this morning and was advised that the problem was likely to be fine grit in and around the stator but i... See more
Company details
Information provided by various external sources
Based in Stockton on Tees near Middlesbrough, Pond Planet has fast become one of the UK’s leading online retailers of aquarium and pond supplies. We attribute this to our passion for all things pond and aquarium, coupled with our desire to provide a customer service second to none. Growing from humble beginnings to our new 5,000+ square foot warehouse, Pond Planet strives to provide the best pond, water garden and aquarium products at competitive prices, backed by accurate advice and unbeatable customer service from start to finish. With over 40 years of experience in the design, installation and maintenance of ponds, water features and aquariums in all shapes and sizes. Our dedicated industry trained team of staff are on hand to take your calls and answer any questions or queries you may have. Simply call us on 01642 612419 or send us an email and a member of the team will be more than happy to help. Pond Planet is a one-stop shop for all your pond, aquarium and water garden needs. All products are chosen with quality and value for money in mind and delivered direct to your door at competitive prices. We believe you won't find a better combination of price and customer service.
Contact info
Unit 5 Clayton Court, Bowesfield Crescent, Bowesfield Industrial Estate, TS183 QX, Stockton On Tees
- 01642 612419
- info@pond-planet.co.uk
- pond-planet.co.uk
4.2
Great
10K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
excellent service the product arrived…
excellent service the product arrived on time and well packed .
September 3, 2020
Unprompted review
It's perfect and lightweight
It's perfect and lightweight enough for me to use to reach out and keep the extremities of my wisteria from taking over the front of my house
September 3, 2020
Unprompted review
Great product great timing great price…
Great product great timing great price thanks
September 3, 2020
Unprompted review
Very quick easy to use site
Very quick easy to use site. Secure P&P with very prompt delivery. Seems to have everything l needed at a very competitive price. Will use this company again.
September 3, 2020
Unprompted review
First class service arrived quicker…
First class service arrived quicker than expected
September 3, 2020
Unprompted review
fish pond spares
always good service I buy the same product and keep a spare just in case something fails
September 3, 2020
Unprompted review
I needed the pond pipework fittings…
I needed the pond pipework fittings quickly and their fast service and delivery were excellent. The products were exactly as described and of good quality.
September 3, 2020
Unprompted review
Helpful Staff
Part of my order was not in the delivered package. I contacted Pond Planet By email, and they promptly sent out a replacement which did arrive ok. Emails from them were courteous and polite. The staff were very helpful in quickly rectifying my problem.
September 3, 2020
Unprompted review
Great service
September 2, 2020
Unprompted review
This rating is for the quick response…
This rating is for the quick response you gave to my order, in less than two days I received it! Well wrapped in a very generous sized box too.
So thank you so much.
September 2, 2020
Unprompted review
Purchase of Oase products
I investigated what I wanted to buy on line and found the site very easy to use and full of information. I then bought my products on line and again found the the experience very easy together with the method of payment.
Thank you. I shall use you again when I require any water items for the pond.
September 2, 2020
Unprompted review
Very happy with my order and the…
Very happy with my order and the guidance I received whilst trying to sort my pond out. I have purchased my pond equiptment from pond planet for many years Thank you
September 1, 2020
Unprompted review
Pond Planet had the required fish food…
Pond Planet had the required fish food in stock, it arrived very quickly and was packed very well.
September 1, 2020
Unprompted review
Great company great service
Great company great service, ten out of ten.
September 1, 2020
Unprompted review
Items delivered on time and as…
Items delivered on time and as advertised.
September 1, 2020
Unprompted review
Easy to order th product and delivery…
Easy to order th product and delivery was very prompt. Thank you.
August 31, 2020
Unprompted review
Delighted with your service
Delighted with your service. Fish food came by return!
August 31, 2020
Unprompted review
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