Purchased a Pontec multi clear set 5000 and found the service very good. Delivered next day on scheduled time. The filter box was excellent quality and extremely great value for the price. Thank you... See more
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See what reviewers are saying
Bought an Evolution Aqua varipump 20000. Good price and delivered quickly but in the first week had 5 x stoppages due to either blocked impeller or electrical trip. In summary item not fit for purpose... See more
The blanket weed remover is working well and hopefully it will be gone soon. The oily surface on the water has not been touched by the cloudy water remover, but I have discovered that it is probably... See more
Bought a Laguna pond pump in May 20 which suddenly stopped working on the weekend. Spoke to them this morning and was advised that the problem was likely to be fine grit in and around the stator but i... See more
Company details
Information provided by various external sources
Based in Stockton on Tees near Middlesbrough, Pond Planet has fast become one of the UK’s leading online retailers of aquarium and pond supplies. We attribute this to our passion for all things pond and aquarium, coupled with our desire to provide a customer service second to none. Growing from humble beginnings to our new 5,000+ square foot warehouse, Pond Planet strives to provide the best pond, water garden and aquarium products at competitive prices, backed by accurate advice and unbeatable customer service from start to finish. With over 40 years of experience in the design, installation and maintenance of ponds, water features and aquariums in all shapes and sizes. Our dedicated industry trained team of staff are on hand to take your calls and answer any questions or queries you may have. Simply call us on 01642 612419 or send us an email and a member of the team will be more than happy to help. Pond Planet is a one-stop shop for all your pond, aquarium and water garden needs. All products are chosen with quality and value for money in mind and delivered direct to your door at competitive prices. We believe you won't find a better combination of price and customer service.
Contact info
Unit 5 Clayton Court, Bowesfield Crescent, Bowesfield Industrial Estate, TS183 QX, Stockton On Tees
- 01642 612419
- info@pond-planet.co.uk
- pond-planet.co.uk
4.2
Great
10K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Couldn't ask for any more. Top notch.
Excellent. Opted for express delivery and it arrived next day. Good price, good service. Couldn't ask for any more.
September 7, 2020
Unprompted review
Fantastic service & price
Fantastic service & price, delivered next day, contained everything I ordered. Brilliant we’re going to buy a second biorb and will be ordering from pond planet. Thank you
September 7, 2020
Unprompted review
Very pleased with everything l…
Very pleased with everything l received, and the prompt delivery, l will definitely be using Pond Planet again
September 7, 2020
Unprompted review
Excellent service very pleased with the…
Excellent service very pleased with the item.
September 7, 2020
Unprompted review
Great products at a great price
Great products at a great price. Delivery let it down but that was the delivery company.
September 7, 2020
Unprompted review
Great service
September 7, 2020
Unprompted review
Prompt delivery
Prompt delivery. Excellent service and decent prices. Will definitely use them again
September 7, 2020
Unprompted review
All good
All good , product as described, competitive price and fast delivery
Would buy from them again
September 6, 2020
Unprompted review
very quick service ,many thanks
September 6, 2020
Unprompted review
Superb delivery service as always
Superb delivery service as always. Product was delivered within a few days
September 6, 2020
Unprompted review
Very fast delivery
September 6, 2020
Unprompted review
Good efficient service
September 6, 2020
Unprompted review
First class service & goods
September 6, 2020
Unprompted review
I have been really pleased with the…
I have been really pleased with the products I have purchased from pond planet so far and the fish have eaten them with gusto. Dispatch and delivery times have been good and the prices and selection of products are good also. Will continue to use and will recommend
September 6, 2020
Unprompted review
What more could you want !
I have used this product before - this time online - simple process, and speedy delivery
September 6, 2020
Unprompted review
A quick fast efficient service
September 6, 2020
Unprompted review
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