I purchased a blow up pool in August 2025. As I had a granddaughter coming in March 2026 I left it in the bag. On the day we set it up a leak was noticed. I contacted the store and sent through som... See more
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See what reviewers are saying
Just finished installing the SC30 Chlorinator, replacing a Zodiac Tri Mid. The plumbing had to be changed but I was able to install with the cell in a vertical position. The unit looks well made, onl... See more
I wasn't sure which pump would be right to replace a CTX280 pump and thought of getting a PRO200, but David replied to my on-line query suggesting a PRO150 as a better flow rate/power fit. Of course h... See more
The produce we bought wasn't correct for our needs, but we were able to return the item and get a refund. The service was prompt and friendly. Although we didn't use the product - there was nothing... See more
Company details
Written by the company
Pool Supplies Online. We are an Australian online pool supplies company that has everything you need in one online pool store. Our mission is quite simply to make pools easier.
Contact info
27 Badgally Road , 2560, Campbelltown, Australia
- 1300 001 466
- support@poolset.com.au
- poolset.com.au
4.6
Excellent
425 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Prompt delivery
The product was exactly what we wanted and delivered promptly given the environmental conditions at that time.
January 29, 2025
Product received promptly and exactly…
Product received promptly and exactly as described.
January 28, 2025
the pump is great
January 22, 2025
great turn around time
January 21, 2025
good price fast service
January 14, 2025
Service great and you had the part
January 16, 2025
Reasonably priced and responsive supplier
I bought full pool management set (vsd pump, sc20 chlorination and cartridge filter) from pool set and have been pleasantly surprised with the equipment performance.
In addition to that. Whenever an issue has arised I've been able to contact the team for a solution.
Looking forward to continuing the relationship in the supply of testing and chemicals for my pool.
January 15, 2025
Order is easy
Order is easy. Dispatch time is prolonged. Received parts are as ordered.Delivery trough Aramex is significantly extended. This company has horrible reputation in Brisbane. My case is the same as many others complained. Upcoming delivery SMS is sent almost at the time for delivery.I was at home but no one rang the bell or knock on the door. The company prefer private customers to visit the office and collect their parcels.
January 9, 2025
Got what I ordered with no hassle’s
Got what I ordered with no hassle’s, came with in the week
January 12, 2025
Professional, prompt and good quality
Thank you Pool Set. I'll definitely be a return customer in the future
January 9, 2025
Prompt delivery, reasonable price.
January 9, 2025
Good pricing & arrived on time.
Good pricing & arrived on time.
Product is good quality.
January 6, 2025
Pool set made it very easy to order…
Pool set made it very easy to order what I needed, with postage included and cheaper than in pool shops for same item.
January 2, 2025
Propped delivery clear instructions and…
Propped delivery clear instructions and It WORKS
December 30, 2024
Pool set actually have real people you…
Pool set actually have real people you can communicate with rather than a computer.
I my case the very friendly sales people answered all my questions and when the courier company had forgotten to deliver the parcel to me, and you could not speak with anyone at Aramex (courier company) all you could do was to try and communicate via a “chat box” but you could not get any meaningful response.
A quick call to pool set and explained my situation and frustration.
Pool St staff immediately made contact with the courier and the package was delivered the next day. Five star service by pool set compares with zero service from courier compay
December 30, 2024
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