Pool Supplies Superstore Reviews 

6,188
TrustScore 3 out of 5

2.9

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Rated 3 out of 5 stars

I ordered a 16x40 solar pool cover, received a couple of backorder emails, but it ended up coming in a reasonable time frame (from Dohenys actually). Unpacked it, unfolded the end and pressed in some... See more

Company replied

Rated 4 out of 5 stars

Fast shipping great products ..only issue is when I hooked up the pump it leaks around the gasket where the motor meets the straner basket where it was put together at factory..think I may have it fix... See more

Rated 1 out of 5 stars

Will never use this place again. $250 order of 3” chlorine tablets ordered 8/11, paid for via PP but never received. Fedex tracking shows label created. 2 emails to pool supplies superstore asking sta... See more

Rated 3 out of 5 stars

I ordered a new pump and motor, it arrived in less than two days! Fantastic! When I opened up the box, it was obvious that someone else had returned this. The box was opened. No manual or warranty inf... See more

Company details

  1. Swimming Pool Supply Store
  2. Day Spa
  3. Furniture Store

Information provided by various external sources

The Pool Supply Super Store is your online source for discount pool supplies. We discount all the top name brands of pool supplies including Hayward, Pentair, Waterway, Dolphin, Kreepy Krauly, Sta-Rite, AquaBot and more. Plus customers enjoy FREE Shipping and Handling on EVERY ORDER!


Contact info

2.9

Average

TrustScore 3 out of 5

6K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(6,188)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got a 50 lb

Got a 50 lb. Bucket of 3’’ chlorine tabs. Arrived on time and was just what I needed I will be ordering again.

August 20, 2022
Rated 3 out of 5 stars

Used/returned item sent as if new…..

I ordered a new pump and motor, it arrived in less than two days! Fantastic! When I opened up the box, it was obvious that someone else had returned this. The box was opened. No manual or warranty information, and not in particular new condition. I tried to install it and realized why someone else returned it. Customer service was excellent, sent me a new one, worked perfect. For almost $600 I wouldn’t think they would send me a used/ returned item!

August 26, 2022
Rated 1 out of 5 stars

Non-delivered order

I ordered 50 pounds of Doheny's 3" chlorine tablets on August 13. I have not received any information about a delivery date.
Update: Doheny sent me the delivery date and the chlorine tablets were delivered on the delivery date. I would now change my review from1 to 5. It was easy to make the order and the price was the best that I could find for 50 pounds of chlorine tablets.

September 2, 2022
Rated 1 out of 5 stars

Will never use this place again

Will never use this place again. $250 order of 3” chlorine tablets ordered 8/11, paid for via PP but never received. Fedex tracking shows label created. 2 emails to pool supplies superstore asking status and later asking for refund were never responded to. So im out $250 and have no pool chlorine. (Instead, ordered from InTheSwim and got chlorine in 2 days.)

September 1, 2022
Rated 5 out of 5 stars

Very happy and satisfied customers

Every time I have used pool supplies superstore I’ve had a good experience and they always seem to have everything that I need and or want And the prices are very competitive with other sites most of the time they are a lot cheaper

August 16, 2022
Rated 5 out of 5 stars

Searching the website was very easy

Searching the website was very easy. Located what I was looking for with ease. Read the reviews and most were satisfied with this product. Placing the order and going to checkout was a breeze. Paid and got immediate confirmation with my order number. Hopefully the delivery will be soon and the product will be in excellent condition when it arrives.

August 14, 2022
Unprompted review

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